WILDLIFE REMOVAL SERVICES · CITRUS HEIGHTS, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%44+6.6Craft & service 20%29+5.8Value 10%77+7.7Momentum 8%6+0.5Track record 7%92+6.4Accountability 5%88+4.4Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

Pro Active Pest Control

Better than 48% of wildlife removal services · #53 of 102

4.9★2,741 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
85%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Pro Active Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.133
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 133 Google reviews tagged “Cockroach extermination” · showing 40

jamesLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

They listened to me. They loved my dog.

Reasonable priceAnt exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
BronwynLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The service was great! My kitchen is finally looking clear and clean, and I’ve learned that trying to DIY pest control just leads to more roaches in the long run. Don’t wait to call the pros. Thx you Proactive pest control is the best. #🪳✨

Paid $60–80Great priceCockroach extermination
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always professional and friendly.

Paid $20–40Great priceSpider exterminationGeneral pest inspectionCockroach extermination
KimLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We have used Proactive Pest Control for years, and signing up has been one of the best home care decisions we've made. Our regular service tech Brian embodies what great customer service looks like. Pests are a challenge for our location. But with Proactive servicing our place the pests are manageable. Our service…

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Leatrice5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Tyler has worked very hard over the years to keep our grounds tip-top bug proof. And as the company says, if the bugs come back, so does the Pro-Active man. Thank you, Tyler!!

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
ElenaLocal Guide · 339 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Appreciated Shea. She introduced herself, listened to my issues regarding the work needed. She offered to let me know when she was leaving. Before she left she reviewed with me what she accomplished.

Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
LisaLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They made an appointment promptly, next day. Then when they showed up Jyron was courteous, thoroughly explained services. When he got to work left nothing neglected.

Paid $80–100Reasonable priceRodent exterminationCockroach extermination
AmyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The best experience. Jyron was a consummate professional and an educator. I found this impressive and helpful. He was thorough and meticulous and a pleasure to have working on my house. This is a very responsive company and I recommend them without hesitation.

Paid $200+Reasonable priceCockroach exterminationBug & insect extermination
JoannLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Thorough and Professional

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
Kristen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My technician, Nichole with Pro Active Pest Control, always goes above and beyond. She consistently provides exceptional service and is incredibly professional. I really appreciate how communicative she is, as she’s quick to respond to messages, explains what she’s doing, and follows up when needed. Nichole is also…

Reasonable priceGeneral pest inspectionCockroach extermination
Lexi11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Sam was awesome today. He was great with communication on times and very knowledgeable.

Home inspectionCockroach extermination
Deysi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Absolutely pleased with the work Pro Active Pest Control. Thank you Jeff Lyons taking care of the house rodents.

Paid $100–120Reasonable priceHome inspectionRodent exterminationSpider extermination
Jorge1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had our first consultation today and our tech Samuel was happy to answer all of our questions. Samuel explained everything he was spraying and the reason for it. He took his time around the house, letting us know where the traps were placed and even recommended certain traps due to our location. Great guy to talk…

Paid $60–80Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician called 30 minutes before arriving, asked what was needed or what pests we had any issues with (if any) and promptly got to work. Happy with the service.

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
elizabeth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I highly recommend ProActive Pest Control, their services always exceed my expectations and the technicians are always great, knowledgeable, and provide helpful insight!

Paid $100–120Great priceHome inspectionSpider exterminationGeneral pest inspection
Consuelo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you Gabriel! You are always thorough! You are the best!

Paid $20–40Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Dorene11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our technician is Paul. Paul was professional, friendly and did a great job!

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Raymond5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Titus has come by to do our pest sprays and he's always on time, always courteous, respectful, and is in and out to do the job quick. He recommends what treatment should be done, when it should be done, and knowledgeable. Always a pleasure having him come do our service. Would highly recommend.

General pest inspectionCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
Tami6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Brian did a great job, even took care of a wasp nest for us

Spider exterminationCockroach exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Kapper4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jyron from Pro Active Pest Control is super professional, polite, friendly, and punctual. We are lucky to have him service in our area!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
ElenaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We love the service we get from Pro Active technicians. Ben was awesome- on time, called ahead as promised, and did a thorough job. Thank you Ben and Pro Active.

Ant exterminationBug & insect exterminationCockroach extermination
Marife1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We really appreciate how thorough the notes that our technician provides every time he comes over to do the service (William McKenzie). He is also always very respectful and nice. The first time he came over (due to a couple of cockroaches I found in the kitchen area), he explained the different types of cockroaches…

Ant exterminationBug & insect exterminationCockroach extermination
Tiffaney10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

So thankful for Michael. He took the time to inspect my home for openings for our little mice friends that like to live in our garage. He was the first technician to take time out to really look and inform of us where our problem was. He was so polite and patient with all my questions and concerns. 10's across the board

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jackie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Benjamin was wonderful. Professional, on time, respectful, and very communicative. Thank you so much for your great service!! Sincerely, Jackie and Joe

Cockroach extermination
ALocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They do great work. Friendly people. Thanks Mike F and Jyron!

Ant exterminationBee exterminationCockroach extermination
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jason was friendly and professional, he informed me of everything he would be doing and was very efficient.

Bug & insect exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Titus is awsome follows up to make sure he does job right

Cockroach exterminationFlea & mite exterminationHome inspection+ Quality
oscar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Titus is a great technician. Professional service each and every time

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Last minute appointment made. Tech arrived on time. Salamo was a great rep for the company. He was on time, called ahead, respected the property and our needs. The sales team was not pushy or said we needed to do something. They offered, we accepted and are happy!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
ShannonLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

STEVE WAS GREAT AS USUAL!! HE ALWAYS HAS A SMILE ON HIS FACE AND HE IS SO KNOWLEDGEABLE EVERY TIME WE HAVE ANY QUESTIONS. STEVE ALWAYS MAKES SURE WE KNOW WHAT HE IS DOING AND HOW EVERYTHING LOOKS. MOST OF ALL WE ARE BUG FREE SINCE WE CAME ON SERVICE LAST YEAR. I STRONGLY RECOMMEND THIS COMPANY THEIR TECHNICIANS AND…

Ant exterminationCockroach extermination
Rob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We started using proactive last year after moving into a new build in Vacaville and finding a few black widows around the exterior of our property. We get bi-monthly service and the technician, Josh has been servicing our property since. Josh is extremely responsive for any follow up service we need between our…

Cockroach exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
FrankLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh was great. Showed up on time, explained everything and went straight to work. Excellent communication, amazing customer service and great prices.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism
Frank6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+ service! Josh has been incredibly helpful, hardworking, and kind. I would recommend him to anyone looking for reliable and effective pest services.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been using Proactive pest control for two years now and I am very happy with this company. They are pleasant when I call them and are accommodating if I need to change the day I am scheduled for a spray. I am most Happy with Josh Meeks. I moved here from Ohio, and was not used to all the different types of…

Bee exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Bianca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh Meeks is amazing!! He's always on time and always gives me updates before he heads to my house. If I ever see a spider or roach in my house (which is rare) between sprays, he's there the very next day!!! Very professional and he's a really nice guy. I'm happy with the service from this company. Highly recommend!!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Tiffany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve been using them for a while now and have been very happy with their service. We’ve also had pretty much the same guy (Josh Meeks) come and do the service every time since we moved in. We had quite a problem when we moved in and they’ve kept up nicely with it. He always asks if there’s anything new going on or…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Yoli7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used Pro Active Pest Control for years. I'm very happy with Pro Active! I've never changed services. Our tech Josh Meeks is excellent! Very efficient, professional and considerate. Thank you Josh and Pro Active!

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Talking to the technician was great. He was very nice and friendly. Have a good one!

Ant exterminationBug & insect exterminationCockroach extermination
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

5 star customer service & my technician Josh M. was great

Cockroach extermination+ Quality+ Professionalism
BrandonLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have been using them for 6 months and am not disappointed. I have noticed a reduction in pests. Our technician Joshua Meeks is very prompt, professional, and friendly. He answered my questions and gives good advice when asked

Cockroach extermination+ Punctuality+ Professionalism

Show more cockroach extermination reviews (93 more) →

vs category

Blue = Pro, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.96★ (195 reviews)2024-Q2: 4.96★ (654 reviews)2024-Q3: 4.93★ (274 reviews)2024-Q4: 4.93★ (635 reviews)2025-Q1: 4.96★ (236 reviews)2025-Q2: 4.86★ (36 reviews)2025-Q3: 4.90★ (39 reviews)2025-Q4: 4.71★ (38 reviews)2026-Q1: 5.00★ (39 reviews)2026-Q2: 4.86★ (44 reviews)2026-Q3: 4.75★ (53 reviews)2026-Q4: 4.60★ (10 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$87-14% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 36%Reasonable 59%Overpriced 2%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%44+6.6Craft & service 20%29+5.8Value 10%77+7.7Momentum 8%6+0.5Track record 7%92+6.4Accountability 5%88+4.4Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
49
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
44
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
29
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
77
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
6
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
92
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
88

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+320 / −1
Professionalism
+386 / −3
Responsiveness
+323 / −2
Punctuality
+299 / −0
Value
+257 / −1

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