WILDLIFE REMOVAL SERVICES · CITRUS HEIGHTS, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%44+6.6Craft & service 20%29+5.8Value 10%77+7.7Momentum 8%6+0.5Track record 7%92+6.4Accountability 5%88+4.4Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

Pro Active Pest Control

Better than 48% of wildlife removal services · #53 of 102

4.9★2,741 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
85%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Pro Active Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.73
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$70–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 73 Google reviews tagged “Flea & mite extermination” · showing 20

jamesLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

They listened to me. They loved my dog.

Reasonable priceAnt exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
NURSELocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was our first inspection and treatment of our new property and our technician Salamo was so informed of our needs and did not try and upsell us on additional services or products. He treated areas to protect our home from insects and rodents. We would highly recommend him and his company.

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
DeborahLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They are very responsive. They always notify you when they will conducting a service. They have come on nonscheduled days for pesky rodent who did not want to be caught! Thank you, Pro Active Pest Control!

Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
JoannLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Thorough and Professional

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
Charlotte9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Andy has been my service tech for many years. He has always been professional, pleasant, and has always provided awesome service. Thanks Andy!

Paid $20–40Great priceRodent exterminationSpider exterminationFlea & mite extermination
Frank13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

William was friendly, efficient and professional. I’m lucky to have him as my Technician

Paid $120–140Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
sandraLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Use Pro Active Pest Control. They are very good.

Spider exterminationFlea & mite exterminationGeneral pest inspection
Dorene11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our technician is Paul. Paul was professional, friendly and did a great job!

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Kapper4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jyron from Pro Active Pest Control is super professional, polite, friendly, and punctual. We are lucky to have him service in our area!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
ElenaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We love the service we get from Pro Active technicians. Ben was awesome- on time, called ahead as promised, and did a thorough job. Thank you Ben and Pro Active.

Ant exterminationBug & insect exterminationCockroach extermination
Tiffaney10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

So thankful for Michael. He took the time to inspect my home for openings for our little mice friends that like to live in our garage. He was the first technician to take time out to really look and inform of us where our problem was. He was so polite and patient with all my questions and concerns. 10's across the board

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
MyraLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always on time, courteous and absoute professionals. Team members are knowledgeable and extremely helpful.

Flea & mite exterminationHornet & wasp exterminationSpider extermination
Jeff17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great communication with us. He takes care of all our needs.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
ALocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They do great work. Friendly people. Thanks Mike F and Jyron!

Ant exterminationBee exterminationCockroach extermination
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Titus is awsome follows up to make sure he does job right

Cockroach exterminationFlea & mite exterminationHome inspection+ Quality
oscar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Titus is a great technician. Professional service each and every time

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Last minute appointment made. Tech arrived on time. Salamo was a great rep for the company. He was on time, called ahead, respected the property and our needs. The sales team was not pushy or said we needed to do something. They offered, we accepted and are happy!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
K2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been a customer of Proactive Pest Control for a number of years. They are responsive and effective, attributes that made me choose them in the first place. Even more impressive is the quality of technicians they employ. My current technician, Jyron, is fantastic! He is knowledgeable and professional and I am…

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
Krista2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Josh has always been friendly & unbothered by the million questions my 4 year old has for him. He’s also done a fine job of communicating when he’d be available and/or delayed, which I appreciate. The company was quick to reply to all my questions & transparent with what they offered. I haven’t had an issue with…

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
FrankLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh was great. Showed up on time, explained everything and went straight to work. Excellent communication, amazing customer service and great prices.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism

Show more flea & mite extermination reviews (53 more) →

vs category

Blue = Pro, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.96★ (195 reviews)2024-Q2: 4.96★ (654 reviews)2024-Q3: 4.93★ (274 reviews)2024-Q4: 4.93★ (635 reviews)2025-Q1: 4.96★ (236 reviews)2025-Q2: 4.86★ (36 reviews)2025-Q3: 4.90★ (39 reviews)2025-Q4: 4.71★ (38 reviews)2026-Q1: 5.00★ (39 reviews)2026-Q2: 4.86★ (44 reviews)2026-Q3: 4.75★ (53 reviews)2026-Q4: 4.60★ (10 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$87-14% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 36%Reasonable 59%Overpriced 2%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%44+6.6Craft & service 20%29+5.8Value 10%77+7.7Momentum 8%6+0.5Track record 7%92+6.4Accountability 5%88+4.4Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
49
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
44
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
29
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
77
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
6
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
92
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
88

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+320 / −1
Professionalism
+386 / −3
Responsiveness
+323 / −2
Punctuality
+299 / −0
Value
+257 / −1

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