Analyzing 5,399,7095.4M ReviewsFor 14,50414.5K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%44+6.6Craft & service 20%29+5.8Value 10%77+7.7Momentum 8%6+0.5Track record 7%92+6.4Accountability 5%88+4.4Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

Pro Active Pest Control

Citrus Heights, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 2,741 Google reviews

📞 Call (916) 545-6992Request a call backWebsite ↗

Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Pro Active Pest Control is better than 49% of wildlife removal services.C
49
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Pro Active Pest Control is better than 44% of wildlife removal services.C
44
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Pro Active Pest Control is better than 29% of wildlife removal services.D
29
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Pro Active Pest Control is better than 77% of wildlife removal services.B
77
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Pro Active Pest Control is better than 6% of wildlife removal services.F
6
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Pro Active Pest Control is better than 92% of wildlife removal services.A
92
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Pro Active Pest Control is better than 88% of wildlife removal services.A
88

Reviews for your job

Customers hired Pro Active Pest Control for 8 kinds of job.

Pro Active Pest Control for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$185–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 35

All 9 Google reviews tagged “Bed bug extermination”

Deysi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Absolutely pleased with the work Pro Active Pest Control. Thank you Jeff Lyons taking care of the house rodents.

Paid $100–120Reasonable priceHome inspectionRodent exterminationSpider extermination
BenjaminLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Overall Great Company with Great techs would recommend for a very through pest control service and friendly!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
R5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jay performed our quarterly service today. This was his secondly visit to my residence and we are happy with his service. We appreciate his communication prior to arriving. He called when en route and let us know when he was arriving. After he was done he let us know what it was that he did and offered suggestions.…

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Justin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Pro Active Pest Control’s service was absolutely phenomenal. The communication was fast and Mike F. came out to assist with my pest concerns. He was very patient, professional, and knew what he was doing. He answered all of my questions and concerns with details and was very patient and friendly as I had many…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Dale2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We’ve been using pro active for a while now and I love the service! They’re staff are always professional and do the job quickly and efficiently. Dakota is a great tech very timely and knowledgeable.

Ant exterminationBed bug exterminationBee extermination
Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used Pro Active for 4-5 years and they're great! I have recommended them to others and have always been happy. I initially had them come out for ants and haven't seen an ant since. They're flexible if I need to reschedule, which I have with COVID, and always on time.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Professionalism
Stephen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Frankie came out and took care of everything and was very courteous and professional. He sprayed for ants, spiders and other bugs in our front, back and perimeter yards. He also set mice traps in our garage. We exchanged contact information so if I have any issues I can contact him. I appreciate his hard work and attention to the details! 👍

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Quality+ Professionalism
Rose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Price

$87-14% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination213$53–$133
Ant extermination172$71–$246
Rodent extermination146$63–$282
General pest inspection145$61–$126
Bug & insect extermination140$67–$133
Cockroach extermination133$71–$214
Hornet & wasp extermination99$66–$184
Flea & mite extermination73$70–$323

Compare with

Next Level Pest Control logoNext Level Pest ControlExperts Score 85Citrus Heights · 5.00★PEST PROS PEST SOLUTIONS logoPEST PROS PEST SOLUTIONSExperts Score 84Citrus Heights · 4.98★Pest Pros Pest Solutions logoPest Pros Pest SolutionsExperts Score 83Citrus Heights · 4.98★