Pro Active Pest Control
Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 2,741 Google reviews
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Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Pro Active Pest Control for 8 kinds of job.
Pro Active Pest Control for rodent extermination
Clear ✕All 147 Google reviews tagged “Rodent extermination” · showing 120
They listened to me. They loved my dog.
Thank you, Max! Job well done.
Leonard helped service us today and he did an excellent job laying my out the traps, cleaned out the cob webs and spraying the outside of our home. He was very professional and kind to work with!
Keith is an good technician listening to customer pain , problem and offer good solution . He know what he needs to do for the situation.
Tyler has worked very hard over the years to keep our grounds tip-top bug proof. And as the company says, if the bugs come back, so does the Pro-Active man. Thank you, Tyler!!
Samuel from Pro Active Pest Control was great. Pro Active Pest Control has been transparent on cost and services provided. They were very thorough and detailed on our initial house inspection. Samuel was very knowledgeable and answered all my questions in an easy to understand manner. I am very impressed so far with their service.
LOVE Pro-Active Pest Control and all the technicians. Incredible service and they explain problem and treatment. Researched various pest control companies in the area and Pro Active was highest rated and I totally agree.
They made an appointment promptly, next day. Then when they showed up Jyron was courteous, thoroughly explained services. When he got to work left nothing neglected.
This was our first inspection and treatment of our new property and our technician Salamo was so informed of our needs and did not try and upsell us on additional services or products. He treated areas to protect our home from insects and rodents. We would highly recommend him and his company.
Love Pro Active! Brian services our house and he's the best. If he notices areas that need extra work, he will gladly come back out a second time to finish up the job. Love how they go through the extra effort without us even having to ask.
They are very responsive. They always notify you when they will conducting a service. They have come on nonscheduled days for pesky rodent who did not want to be caught! Thank you, Pro Active Pest Control!
We love working with Pro Active Pest Control! All their technicians are thorough, ask thoughtful questions, and are knowledgeable. They are invested in solving the rodent problem we have. I especially appreciate Joe!
Brent Lopez was Very informative, very helpful.
Isidro was very knowledgeable and went above and beyond to help eliminate mosquitoes, ants and so many spiders. Thank you for being a great communicator and for the great service!
Just at Pro Active Pest Control is caring, thorough and goes the extra mile. He really likes his job and it shows. We feel safe and well cared for with Just.
Thorough and Professional
Professional, friendly, thorough, respectful of property. What more can I say? The technicians do a great job and I am consistently impressed by the quick and friendly service I get from everyone at Pro Active Pest Control! I love that they are locally owned and so responsive too!
Andy has been my service tech for many years. He has always been professional, pleasant, and has always provided awesome service. Thanks Andy!
Pro Active Pest Control has serviced our residence for a number of years. Their technicians are knowledgeable and personable.
From start to finish Pro Active was superb. From those on the phone, to the inspector, and to the lead Mark who completed the work. Top notch, went above and beyond, communicated at every step and reasonable rates. Highly recommend.
Great service. Our tech is very knowledgeable and friendly. Pest issues really scared my wife and I as homeowners. Robert informed us on exactly what he was doing to help us and found the right words to reassure us.
William was friendly, efficient and professional. I’m lucky to have him as my Technician
Robert is the BEST! He is thorough, professional and personable! He puts me at ease whenever he arrives and services my property with excellence in mind! He is an awesome representative of this company
Great re-service.
It’s very nice
We've had Pro Active for a bit over a year now and my husband and I are very happy with their excellent service they always provide. We normally get Jeffrey and he does and excellent job. Would definitely recommend this Pest Control company if you are in need of one :)
They put in the baits in the traps and after two weeks the roots of my plants have been eaten. To date it seems that whatever was done to abate the issue of eradicating the pests has not worked.
Absolutely pleased with the work Pro Active Pest Control. Thank you Jeff Lyons taking care of the house rodents.
Professional and kind. I would definitely recommend their service
Their technician (Sam) was very professional and had execellent workmanship on completing the work needed. He followed through a few weeks later as scheduled.
Pro Active Pest Control came for an inspection in our front Lawn Moles issue. The person who came for the inspection Jonathan identified the issue and gave two free traps to start with. Highly recommend this service!
I am very pleased with services we received. Benjamin our technician is reliable, courteous, and professional. I highly recommend the service.
Our technician is Paul. Paul was professional, friendly and did a great job!
I am always glad when Chris does the service to my property because he is on time, reliable, friendly (the person every company should want to be as the representative for the quality customer service to be done!), and thorough. Someone else had come out to do the work but didn't even go into my back yard where…
Jyron from Pro Active Pest Control is super professional, polite, friendly, and punctual. We are lucky to have him service in our area!
We love the service we get from Pro Active technicians. Ben was awesome- on time, called ahead as promised, and did a thorough job. Thank you Ben and Pro Active.
We really appreciate how thorough the notes that our technician provides every time he comes over to do the service (William McKenzie). He is also always very respectful and nice. The first time he came over (due to a couple of cockroaches I found in the kitchen area), he explained the different types of cockroaches…
Missed a lot of spider webs especially on the fence and lights. The previous guy who used to do my house did a much better job UPDATE: Brian came out and went over all the spots that the previous technician missed and resprayed again. He was very thorough and polite. Very happy with Proactive Pest Control
So thankful for Michael. He took the time to inspect my home for openings for our little mice friends that like to live in our garage. He was the first technician to take time out to really look and inform of us where our problem was. He was so polite and patient with all my questions and concerns. 10's across the board
Today was our bimonthly service from Pro Active. Jeff is our technician and as always he did an awesome job. Very helpful and thorough.
Reasonable, professional and responsive!
Great communication with us. He takes care of all our needs.
They do great work. Friendly people. Thanks Mike F and Jyron!
Titus came out this morning for our first service. He explained the services he would be providing for today and what they would do the next time they are out. He was very helpful in cleaning all webs outside and helping us with a mice problem we been having. He was polite in asking if there any questions and any…
Titus is awsome follows up to make sure he does job right
Pro Active Pest has serviced our yard and any problems which have cropped up since 2020. Great service! We'll continue using them monthly in the foreseeable future.
Titus was quick and very professional!
Titus with proactive pest is amazing. I called about seeing a rat in the backyard and he was there maybe 90 minutes later. Set up a trap in just a few minutes and answered all the concerns I had regarding the safety of my pets around the trap he left behind. Very happy customer.
I have been a customer of Proactive Pest Control for a number of years. They are responsive and effective, attributes that made me choose them in the first place. Even more impressive is the quality of technicians they employ. My current technician, Jyron, is fantastic! He is knowledgeable and professional and I am…
Josh has always been friendly & unbothered by the million questions my 4 year old has for him. He’s also done a fine job of communicating when he’d be available and/or delayed, which I appreciate. The company was quick to reply to all my questions & transparent with what they offered. I haven’t had an issue with…
Josh was professional, timely, communicated well regarding the service. All around great first impression of the company!
Josh was great. Showed up on time, explained everything and went straight to work. Excellent communication, amazing customer service and great prices.
Pro Active Pest Control has never let me down. Josh comes to my home once a month to care for my home. Sometimes I have to reschedule due to my crazy work schedule and having dogs and he never complains! Easily reschedules for when works best for me. Anytime I ask him to help with a certain rodent or bug problem I…
We are so happy with the service from the specialist Josh Meeks! He was very knowledgeable about the work that he does and explained every step of the work he did around the house. He was very professional and kind. Very excited to keep working with this company and josh!
Josh Meeks is our regular tech. He’s always on time, courteous and responsive to our questions and requests. He gives us 5 star service and I would recommend him to anyone. Steve Moricca.
Our tech Josh is amazing! If we have an emergency he comes out right a way. He is always thorough, extremely knowledgeable, hard working, and personable. He always checks to see if everything is ok. The company sent men out to seal all of the small places where mice can squeeze in. They were all very efficient,…
Joshua Meeks is always friendly and helpful when he comes to the house. He is respectful and we have been happy with the service.
Talking to the technician was great. He was very nice and friendly. Have a good one!
Josh at pro-active is awesome. He goes above and beyond! He's very thorough, professional and always on top of things.
Benjamin, John, Joseph, to name a few and the whole team at Pro Active Pest Control were all very friendly, courteous, and professional. Would highly recommend their company for your pest control needs!
Andy was very professional and we even shared a few laughs. He introduced himself and brought great customer service along with the pest service he provided. He stated that “I am going to treat your home better than mine.” After he finished and explained the service he provided. I truly felt he stood behind his…
I called for activities in my attic. I called Pro Active on a Friday and they was out the next business day. Benjamin was on time and very professional. He completed the job and explained what was next. Would recommend 100 out of 100.
Ben and the all the staff at Proactive Pest Control are great. Ben is very professional, always letting me know he is on his way and on time. Ben follows up regularly to address my rodent issues. I didn't think I needed pest control services in the past. I have much more peace of mind knowing pests aren't an issue in my house. Thank you Ben!
Josh was great, informative, and fast ! No problems since so thank you
Benjamin did a great job on our home.🙂
Ben has always been very professional and they took care of the rodents in the attic.
Jacob S was extremely professional and attentive to my pest needs and questions. He performed all the talked-about tasks and gave me loads of information to help my needs going forward. I am highly impressed with his professionalism and attention to detail. Thank you!
Addressed my concerns and acted on them. Very good experience! Would recommend.
Benjamin was awesome he messaged me before he came to let me know he was on his way when I didn’t answer my phone and when he came he went over everything with me again and he went straight to work I shadowed him to see what he seen and he generously explained to me everything he came across definitely would refer…
Jason has been outstanding. He is professional, thorough, responds quickly, and is overall fantastic to work with. He's helped us out with wasp nests and most recently a mouse issue. I let him know a mouse had been caught in the trap, and he was over within 15 minutes to address it and set new traps. We can't say…
Kate came to our home to do a rodent inspection in our attics as we have been hearing scratching. She did a through inspection using all 3 of our access points. She took a lot of pictures while up there and verified that we do indeed have a rat issue. She explained about the access points and showed me pictures of…
Joshua is outstanding He is thorough, eye for detail, knowledgeable, and patient with all my questions. He truly is an asset to the company. I’d recommend him and the company Marylou
Pro-Active pest control is my regular pest company that I use monthly. Joseph Beltram is very professional, very accommodating, thorough worker, and always listens and explains things when questions are asked. Thank you…Martina Brumley
Overall Great Company with Great techs would recommend for a very through pest control service and friendly!
Andy is always very thorough and thoughtful about his work. He always says that "I treated your home better than my own home" and I believe it! Great Technician.
Extremely pleased with Christopher Bigelow and his continued service and Proactive in general. My favorite thing is that I do not need to worry about some stupid product or sales pitch I do not want or need. Every time Chris comes around he specifically stops and asks me how things are going, makes great…
Been dealing with a rodent problem for longer than I should have let it go on. Finally decided to get professional help after they ruined my stove (which is sadly only a couple years old). John came out and was very professional and knowledgeable. It is a relief to have someone who has been working in the industry…
Jay performed our quarterly service today. This was his secondly visit to my residence and we are happy with his service. We appreciate his communication prior to arriving. He called when en route and let us know when he was arriving. After he was done he let us know what it was that he did and offered suggestions.…
Mike (initial inspector), Cheng and Cole (the remediation team) were all very professional, courteous, thorough and competent. I have been most impressed thus far by Pro Active staff, responsiveness and delivery of service. My Home Warranty Insurance is too, and will be reimbursing me much of the costs for this Work.
Joseph B. Was very thorough today during our scheduled quarterly pest control service. He listened to our concerns and treated the interior and exterior of our home. He also found an area under our roof where birds started burrowing through the stucco and provided recommendations on how to address the issue. Thanks!
Joseph Beltran was our technician yesterday, he was very interactive with me about the specific issues that we’ve been having in and around our home. I really appreciate the personal attention and the fact he gladly put extra effort towards my concerns! Thank you for the great work!! I have always been happy with…
Mike F is my servicer and always does a great job! He takes his time and if he's unable to service any part he communicates that with us. Love their service!!
I am a new customer with this company and received excellent service from Cody! Cody was professional, friendly and I was comfortable with him right from the start. After receiving my initial inspection and Cody spraying insect repellent/poison around the perimeter of my house, I was pleased to see many dead…
While I went with this company to take care of the rodents in my house originally to help support local businesses in my area, overall I have been unhappy and disappointed with the service they provided. They did not fully seal my house against the rats getting in, although they said they would, and when I pointed…
Mike are Joseph. Well dressed, courteous and professional. They were thorough in explaining what they could do and what to expect and what they couldn't do and why.
This was our first time using Pro Active Pest Control and we were very pleased with the service. Everyone we dealt with to get set up was great to work with. Our technician John was very prompt, knowledgeable, helpful, with great customer service. We would definitely recommend Pro Active Pest Control. Thank you Dru Esner for setting us up!
I have used this company for about 3 years now and they handle multiple properties of mine. Mike F. Is a great technician as well as all their staff.
I've been using this service for years and they're super reliable and have patiently worked with me on payments when times were hard. The guys who come by, Mike F and Jay, are super professional and helpful and they take care of things we might not have caught in our busy lives.
I was lucky enough to have Jason Gardner come out to do my pest control service. I was incredibly impressed how quickly he moves! I was able to watch the process and it was really surprising how quickly and thorough he was...I can tell he is someone who is dedicated and caring. He went over everything that was…
Saul Rodriguez was respectful of property and easy to talk to. He completed the bimonthly service in a timely manner and wore his mask throughout. Thank you!
I always have a great experience with Pro Active. All of their technicians are professional, courteous and informative. Mike F. has been my technician for the past few visits. He kept me informed on his ETA and even remembered that I had picked up stray dogs!
Pro Active Pest Control’s service was absolutely phenomenal. The communication was fast and Mike F. came out to assist with my pest concerns. He was very patient, professional, and knew what he was doing. He answered all of my questions and concerns with details and was very patient and friendly as I had many…
I've had a very pleasant experience with this company. Mike F. has been the rep doing the inspection and services on our house. He was super informative and thorough with explaining everything! I also appreciate the covid precautions with the mask worn at all times. I no longer freeze in fear of rats when I go into…
Prompt, reliable and professional service! John and Jay responded to my call about a trap that went off in our attic the same day. The service is incredible! Highly recommended.
Pro Active Pest Control has been great! When we moved into our house, we had rats in the attic -- they were out here the next day and did "rodent exclusion" by plugging all the holes rats could get in. We haven't had rat problems since. When we had wasps nesting in our stove vent, they were here the next day to…
Mike F was amazing he came and got the job done . He explained about spider season and how he went all out on my back awning cause that could have been a problem area. thank you mike!
I’ve used Pro Active for almost a year now. I appreciate that I am notified by Andy ahead of time and that he is the same person who services our home each visit. We started the service May 2020 and our pest problems have not returned. The products used are safe for my kids and pets, he reminds me weather won’t…
We’ve been using pro active for a while now and I love the service! They’re staff are always professional and do the job quickly and efficiently. Dakota is a great tech very timely and knowledgeable.
Hired them to take care of our rat issues and they have been nothing but professional, efficient, and transparent. I submitted an online form and was called within minutes. Specifically, the exclusion service crew is fantastic and even disinfected and cleaned up the droppings (gross!). They are use pet friendly…
I’ve been super pleased with service. Clear and fair pricing with prompt communication. Mike F has done a great job as our point person. I especially appreciate the ETA texts when he’s on his way for a service call.
My technician Frankie was as friendly, professional and thorough as could be. Got immediate day of call service.
A couple weeks back I had service by Pro Active Pest Control and let me tell you, Tyler did a fantastic job! The bugs are already gone and my home is entirely bug free after 10 days!
Andy and crew are solid...thanks!
Andy is the best. I have been using Pro Active for a couple years now and Andy is always super responsive when I reach out regarding emergency needs regarding rat sightings. Andy is so professional and knowledgeable. I wouldn't use any other pest control company. They check all the boxes for me and my family.
I have been dealing with some rodent issues at my Pleasanton home and signed on to Pro Active Pest Control services a few months back. Most recently, I have been working with their technician Frankie and I am very happy with the pest control services he has been providing. Frankie is an awesome professional who…
Serviced by Mike F, he did a thorough job, and made sure all my traps were set properly. Overall, the company is responsive.
Thank you Pro Active Pest Control for taking care of my issues, specially Mike F he was great, Very communicative, And very thorough. Keep up the good work. Much appreciated!
I have used Pro Active for 4-5 years and they're great! I have recommended them to others and have always been happy. I initially had them come out for ants and haven't seen an ant since. They're flexible if I need to reschedule, which I have with COVID, and always on time.
Frankie came out and took care of everything and was very courteous and professional. He sprayed for ants, spiders and other bugs in our front, back and perimeter yards. He also set mice traps in our garage. We exchanged contact information so if I have any issues I can contact him. I appreciate his hard work and attention to the details! 👍
Service was great! Mike was very helpful and informative and made me feel at ease knowing the problem would get fixed!
Cyrus was professional and friendly. Great tech.
Heard great things about this company. If you are in need of pest control please give Cheng a call. He’s very professional and always gets the job done. Always satisfied!
Love these guys!! Mike V is the best! He always does a great job
Andy is wonderful. He cares that the job is done efficiently, he's personable in a caring way, he's respectful of your property and how you want things done. He speaks in a polite and friendly way and he remembers you personally. The work is thorough and done in a timely manner. Some pest companies I've dealt with…
We have been very pleased with Pro Active from day 1. We hired them to perform some repairs where rodents had gotten into our house and their quote was significantly better than the national chains. I really appreciate the text messages letting me know when they will be coming for the monthly services and the…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 213 | $53–$133 |
| Ant extermination | 172 | $71–$246 |
| Rodent extermination | 146 | $63–$282 |
| General pest inspection | 145 | $61–$126 |
| Bug & insect extermination | 140 | $67–$133 |
| Cockroach extermination | 133 | $71–$214 |
| Hornet & wasp extermination | 99 | $66–$184 |
| Flea & mite extermination | 73 | $70–$323 |