Pro Auto Care
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 781 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pro Auto Care for 8 kinds of job.
Pro Auto Care for auto engine diagnostic
Clear ✕All 25 Google reviews tagged “Auto engine diagnostic” · showing 20
We made an appointment, dropped off the car and all work was done in good time. Very friendly people. Everything was explained and all costs were quoted up front. We would recommend Pro Auto Care with confidence.
Extremely knowledgeable, patient, and thorough. Easy 5 stars. I won't say that I can't wait to come back (nobody wishes for car trouble), but this will definitely be my first choice for any future needs.
Great service. Work on my car was done exceptional quick and they provided detail explanation of repairs . I would recommend this company to anyone in need of car repairs .
This did a great job with my wife's car to fix something i could not. On their diagnostic, they listed off everything they found and let us know all issues found, including those not related to the issue so we were aware but weren't pushy about resolving the stuff that was unrelated to the engine problem. On the…
I was very happy with the service I received. Kyle checked my car in and gave me piece of mind that they would take care my issues. I felt so much better after they serviced my car and I will use this auto shop exclusively!! Great customer service!!
Got us in as we were driving through town. Diagnosed our car right away and even saved us some money by salvaging a part that originally looked like it needed replaced. Very pleasant people to deal with as well.
My truck broke down on me driving from Chicago to Gatlinburg TN. and I don’t think I could’ve went to a better place than Pro Auto Care! Everyone was so friendly and welcoming and they made sure we felt at home and they made it a priority to get us back on the road asap. If I lived in the area, I wouldn’t take my truck anywhere else but pro auto care.
Very pleased with the service. Was kept informed of the progress of my repairs.
Best service I could ask for from the team. They kept me informed and took great care of me. I really appreciate Jacob and Reynaldo helping me. Thank you to the technicians who brought my car back to running smoothly!
What a great experience! I have found a new home for my car. I loved how they did the diagnostic and then color coded by priority. From making the appointment, drop off and pick up it was first class service. Every person I encountered was pleasant, detail oriented and the communication was excellent. Service was flawless. I highly recommend Pro Auto care.
Tried them for the first time and they went above and beyond. I will be using them as my mechanic going forward.
Great communication and work from Pro Auto. Mike kept me informed of process and status. The car runs better now then before the issues
Very friendly service. I will definitely return if I’m in need of service.
These guys are honest and good. Though they had my car longer than anticipated they kept me informed. They normally close at noon on Friday and closed through the weekend they worked on it through the weekend to make sure it was right. They do great work and are upfront with you. Thanks Mike and James. I appreciate you guys.
Excellent place for repair. I highly recommend this place!
2nd time visiting Pro Auto Care and had yet another great (huge-sigh-of-relief) experience. Very reasonable rates and just an overall wonderful experience. 10/10 recommend!!
These guys do great work. Have had to use them twice in the last month for two different issue with my Chevy. Would highly recommend.
Taylor and Michael both were very professional and honest. I will return for my auto care on my 2006 Lexus LS 430. Thank you!
They accurately diagnosed the issue and fixed my vehicle in less than 48 hours. The overnight drop off option is awesome as well. They kept in contact with me throughout the repair process and sent an easy link to pay for service. Pick up was a breeze. Thank you so much.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 106 | — |
| General repairs & maintenance | 81 | — |
| Vehicle Inspection | 39 | — |
| Tires | 32 | — |
| Wheel alignment | 28 | — |
| Auto maintenance | 28 | — |
| Tire rotations | 27 | — |
| Auto engine diagnostic | 25 | — |