Pro Auto Care
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 781 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pro Auto Care for 8 kinds of job.
Pro Auto Care for auto maintenance
Clear ✕All 28 Google reviews tagged “Auto maintenance” · showing 20
I have taken my vehicle and my wife's vehicle to them. We have always been very happy with their customer service and their repair work. I highly recommend Pro Auto Care for your automotive repair and service needs.
I'm always pleased with Pro Auto Care's work! They're very efficient and affordable. I've been taking our cars there for years. The new management continues the tradition of excellent service!
Dropped off my wife's Lexus as scheduled mid-morning for rear brakes pads and rotors replacement and fuel system service. Everything completed and tested in time to pick up mid-afternoon. Great friendly service.
I had a great experience with Pro Auto Care. From start to finish, the team was excellent to work. My service advisor, Kyle, was patient, communicative, and made sure I understood every step of the process . Michael, the technician, did outstanding work on my truck, and it’s running better than it has in a long…
Very detailed and professional. This shop was recommended to me by my boss. Also a coworker had nothing but good things to say about this place and now that I’ve shared the experience I can honestly agree with them both!!
Took my car here this morning to get a tune up and preventative maintenance done because I reached 100,000 miles and it was time. Spoke with Jacob who was very nice and courteous. I got to meet his dog Rufus who's so adorable. I dropped my car off at 7:30 this morning. I love the fact that they had a shuttle service…
The most important part of getting your car repair is having a honest mechanic you can trust to fix your car. I have gone to Pro Auto for the last five years and have complete faith in Mike and his team.
Jacob was very nice and communicative. I loved how I was able to see all the info about the diagnostic on the website. My car was fixed in a very timely fashion. I will definitely be coming back here if I have any other issues!!
I took my car in, come to find out I needed new front struts because they were rusted and they were leaking bad. I also needed brake pads and rotors. The awesome thing is they sent me pictures of what it all looked like. They suggested new tires, but said they’re not needed right now. Overall I think they were…
Very thorough, honest and direct!! Friendly too ❤️ love these guys! Kyle is phenomenal., and thanks for the honesty and being so thorough!!
This place was top notch from the time I called til the time I left with my car taken care of!! They gave me a quote for three things, sent it to me digitally with details, applied special coupon that I knew nothing about, and there was no pressure at all. They offered a loaner to get home but I chose to wait in…
Friendly service. They performed all services in a timely manner.
Pro Auto Care is locally owned and has a family friendly feel. They know what they are doing and they take good care of your car and wallet. Great place!
We have you used Pro Auto Care for years and they have never failed us the quality of work and the quality of service and the price is better than your dealership so give it a whirl. It’s the best. yes, and they fixed a Tear in a motor mount they fixed my brakes so and they work on all different kinds of cars mines…
Man listen, as a single woman, who men and mechanics like to prey on... I can always count on Jacob and the PAC team! I am so thankful I've found an auto shop, and guys I can trust. Are they a tad bit higher than others...?... sure, however between their great attitudes, the ability to get a free loaner car, and…
These guys are professional in every way. Great communication and great service!
All good with items except this morning bringing stepdaughter to school. Vehicle was stopped and idling when red engine light came on and engine turned off for a minute. Restarted engine and went on.
Always professional and friendly. Good expert service. I am grateful that I found them.
Pro Auto place is THE only place I trust to service my vehicle whether it’s a new problem or general maintenance. And, to make it easy in me, they offer a shuttle drop off and pick up service FREE OF CHARGE. Would give it ten stars if I could. They are professional, thoughtful and transparent with their prices and the work that my car required.
Had a friend tell me about these guys, and he said they were a great place to get honest opinions about repairs and quality workmanship. Based on my first few experiences there, I can't say that I disagree! Thinking we'll probably start taking all of our business to them until we have a reason not to!
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 106 | — |
| General repairs & maintenance | 81 | — |
| Vehicle Inspection | 39 | — |
| Tires | 32 | — |
| Wheel alignment | 28 | — |
| Auto maintenance | 28 | — |
| Tire rotations | 27 | — |
| Auto engine diagnostic | 25 | — |