Pro Auto Care
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 781 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pro Auto Care for 8 kinds of job.
Pro Auto Care for general repairs & maintenance
Clear ✕All 81 Google reviews tagged “General repairs & maintenance” · showing 20
First time I’ve been to the shop. All staff Professional and polite. The shop Was clean. The repair was done in a timely manner.
Good place for service. They can do anything from oil changes to major repairs. Friendly staff. Update. Took my car in for a rattle in the rear. Turned out to be the muffler hitting on a metal plate. Pro Auto Care was able to repair the existing parts. My only cost was labor. Most shops would have said I needed a…
Great service. Completed on time.Great logical advice on prioritizing repairs.
Great friendly service
Very prompt and efficient service. I will return with all my auto repair needs!
Pro Auto Care is a business I trust and feel comfortable leaving my vehicle with for services and repairs. This visit they changed my oil and repaired a headlight on my Range Rover.
Excellent service. Very Professional. Go out of their way to answer your questions and explain details of their services. Fair prices and courtesy rides to and from their service center. Highly recommend.
I had a great experience with Pro Auto Care. From start to finish, the team was excellent to work. My service advisor, Kyle, was patient, communicative, and made sure I understood every step of the process . Michael, the technician, did outstanding work on my truck, and it’s running better than it has in a long…
Took my car here this morning to get a tune up and preventative maintenance done because I reached 100,000 miles and it was time. Spoke with Jacob who was very nice and courteous. I got to meet his dog Rufus who's so adorable. I dropped my car off at 7:30 this morning. I love the fact that they had a shuttle service…
Excellent, courteous service.
The most important part of getting your car repair is having a honest mechanic you can trust to fix your car. I have gone to Pro Auto for the last five years and have complete faith in Mike and his team.
Had a wonderful experience. Went in to fix my AC. While inspecting my car, they found so many other safety issues (2019 toyota with 150K miles, no prior routine maintenance except oil changes). As a recently separated woman in her 50s who knows nothing about cars, navigating the mechanic alone can seem scary. But…
I had a great experience at Pro Auto Care Middletown. They thoroughly explained the issue with my vehicle and helped prioritize which items needed to be completed first before a long road trip. I appreciated the details. Staff was courteous. Highly recommend!
I cannot recommend Pro Auto Care highly enough, they are always timely, responsive, and trustworthy. Not only did they service my last vehicle for me, but I came back to get a car inspected that I wanted to buy and they provided extremely useful feedback that saved me a ton of monty and frustration. Don't buy a…
Wow! I am thoroughly impressed by the professionalism, caring attitude, and friendliness of Jacob and my mechanic, Nick. They helped me understand the problem and find the best solution. I will be using this shop for all my future services. If you're looking for friendly, knowledgeable mechanics, this is the place.
We have used this shop several times. Both of our kids live in Louisville and we live in Lexington which makes a break down different to deal with. Every time we call the shop to help they are wondering!
My go-to for automotive service. Clear, and concise communication and very fair pricing. Kyle is easy to work with and I could not be happier about the service provided. I am a returning customer. Pro Auto Care has replaced my radiator, water pump, serviced my AC, repaired a broken sway bar, and several other…
I was searching the internet for a decent and honest auto repair shop and came across Pro Auto Care Middletown. I looked at the Reviews and was super impressed by how happy their customers seemed. I took a chance and I am so happy I did! They were amazing! After inspecting my car they even sent me pictures of what…
I was very pleased with the experience, cost, and waiting time. I will definitely go back.
Very professional from my first inquiry until completion of the job. We’re very thorough in their description of what needed to be done and why. It was a great experience. Will definitely go back.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 106 | — |
| General repairs & maintenance | 81 | — |
| Vehicle Inspection | 39 | — |
| Tires | 32 | — |
| Wheel alignment | 28 | — |
| Auto maintenance | 28 | — |
| Tire rotations | 27 | — |
| Auto engine diagnostic | 25 | — |