Pro Auto Care

Pro Care is awesome. They reminded a month before that it was about time for a service so that I could schedule it. Then they performed the service with no hitches, quickly and at a reasonable price. 10 out of 10 👍

I have taken my vehicle and my wife's vehicle to them. We have always been very happy with their customer service and their repair work. I highly recommend Pro Auto Care for your automotive repair and service needs.

The service was thorough and prompt and the people were very friendly.

Service was great, staff was very friendly. The cleanliness of the garage stood out during my experience. I will return.

Good place for service. They can do anything from oil changes to major repairs. Friendly staff. Update. Took my car in for a rattle in the rear. Turned out to be the muffler hitting on a metal plate. Pro Auto Care was able to repair the existing parts. My only cost was labor. Most shops would have said I needed a… Read full review

We made an appointment, dropped off the car and all work was done in good time. Very friendly people. Everything was explained and all costs were quoted up front. We would recommend Pro Auto Care with confidence.

Great service. Completed on time.Great logical advice on prioritizing repairs.

Very accommodating on short notice. No pressure or upselling. Very direct with present issues and discussed multiple ways to address, including external options. Very pleased with my first experience at this location.

Pro Auto Care is a business I trust and feel comfortable leaving my vehicle with for services and repairs. This visit they changed my oil and repaired a headlight on my Range Rover.

Extremely knowledgeable, patient, and thorough. Easy 5 stars. I won't say that I can't wait to come back (nobody wishes for car trouble), but this will definitely be my first choice for any future needs.

Always a great experience. This is my go-to automotive work shop. Fair, honest, and reliable.

Efficient work, great deal and the staff were very friendly (as was the shop dog!). ProAuto blends a positive atmosphere with quality and honest work. Will definitely be back!

The most important part of getting your car repair is having a honest mechanic you can trust to fix your car. I have gone to Pro Auto for the last five years and have complete faith in Mike and his team.

This was my first visit with Pro Auto Care to take my daughter's Audi. I was very pleased with the service and recommendations suggested for the vehicle. Nick provided some good advice for the vehicle.

Great service and great price.

Great, fast service! Very honest and great customer service. Will take all cars here from now on!

very prompt and professional!!!!! staff very polite and efficient!!!! NO pressure for recommended services!!!! shop dog is lovable!!!

Consistently honest and good service

Great place! Fair pricing and great service.

I had a great experience at Pro Auto Care Middletown. They thoroughly explained the issue with my vehicle and helped prioritize which items needed to be completed first before a long road trip. I appreciated the details. Staff was courteous. Highly recommend!

I continue to use Pro Auto because of their reliability and quality of service. They truly want to satisfy their customers. I appreciate Kyle’s honesty in assessing my service needs and Chad for the amazing work. Great job guys!

I had a great experience at Pro Auto Care - Middletown! I came in for an oil change and was very happy with the service. They provided a shuttle to take me home and brought me back when my car was ready. The shuttle driver was a very nice guy and made the experience even better. The employees were friendly,… Read full review

First time visit. Had oil change on Honda CRV. Very quick and efficient. No oil leaks so far, just 2 days out. Very professional and gave me a list of additional maintenance needs with pricing. I would definitely recommend Pro Auto Care and will use them again.

Amazing service, Very knowledgeable staff. love the inspection report. Facilities were very clean. Have been recommending them to friends and family

People were very friendly and prompt. Felt the care done to my vehicle was excellent. No issues. Bill

Having owned an independent repair facility in f Florida before moving to Louisville Ky I was very impressed with their attention to detail from communication to services performed. Great experience.

I’m not from Kentucky, and I am so grateful to have come across this amazing establishment. Everything has been so easy and I’m so appreciative.

I was extremely pleased with how I was treated for my oil change yesterday… I have returned there because of great service, honest and caring staff and previous great encounter!

I was searching the internet for a decent and honest auto repair shop and came across Pro Auto Care Middletown. I looked at the Reviews and was super impressed by how happy their customers seemed. I took a chance and I am so happy I did! They were amazing! After inspecting my car they even sent me pictures of what… Read full review

If I could give 10 Stars I would!!! I sent my 18 year old daughter to take her car by herself for an oil change—first time! She couldn’t stop raving over how nice and helpful all of the technicians were! We will be back!

I had a great experience getting my oil changed at Pro Auto Care in Middletown. Everyone I dealt with was so nice & very knowledgeable. My car was taken in at the time of my appointment & service was completed promptly. They have a beautiful, friendly greeter dog named Rufus who enjoyed any attention. While I was… Read full review

Pro Autocarw did an awesome job, as always!!! I love the lobby remodel!!

This place was top notch from the time I called til the time I left with my car taken care of!! They gave me a quote for three things, sent it to me digitally with details, applied special coupon that I knew nothing about, and there was no pressure at all. They offered a loaner to get home but I chose to wait in… Read full review

Friendly service. They performed all services in a timely manner.

Super friendly service and they go out of their way to accommodate the customer. Easy drop off and pick up service is huge. My go to place for maintenance!

Very efficient, professional and nice. Also dog friendly. Rufus played nicely with my dog.

Pro Auto Care is locally owned and has a family friendly feel. They know what they are doing and they take good care of your car and wallet. Great place!

I'm so glad I stumbled upon this place! I needed a timing belt replacement and they quoted me way less than the dealer, plus they report to CarFax. Exceptional service—this is the only place I'll be taking my cars from now on.

My experience was exceptional. The customer care is trustworthy. I commend ALL THE STAFF for their attention to every detail and consistent professionalism. Because of thrir excellence, I have made Pro Auto Care my auto care of choice!!

Great experience with Pro Auto Team - kind, fast, professional, and with great pricing (the A14 service for my Honda was a full $1k cheaper than at the Honda dealership). They are also transparent and honest about the service items that you vehicle does and does not need. Great Team to have around - I'm definitely coming back!

I was very happy with the service I received. Kyle checked my car in and gave me piece of mind that they would take care my issues. I felt so much better after they serviced my car and I will use this auto shop exclusively!! Great customer service!!

Had a great experience. Kyle was friendly and informative. I will definitely be back for my future automotive service needs.

We have you used Pro Auto Care for years and they have never failed us the quality of work and the quality of service and the price is better than your dealership so give it a whirl. It’s the best. yes, and they fixed a Tear in a motor mount they fixed my brakes so and they work on all different kinds of cars mines… Read full review

My first visit. Very satisfied.

Man listen, as a single woman, who men and mechanics like to prey on... I can always count on Jacob and the PAC team! I am so thankful I've found an auto shop, and guys I can trust. Are they a tad bit higher than others...?... sure, however between their great attitudes, the ability to get a free loaner car, and… Read full review

Professional, accurate quote, kind

Great place, very detailed and honest! Not over pushy or sales-y which I love.

Great experience. Professional and courteous.

Very professional and accommodating service. I explained I preferred a specific technician and the team made an appointment that worked for both of our schedules. The service and condition of my car was fully explained and specific suggestions were made. I’ll always bring my vehicles to Pro Auto Care.

Honest shop with outstanding customer service! I would highly recommend.

Good vibes, solid advice and great work done. Will definitely be coming back. The shop dogs add a nice touch as well!

First time there. Everything was great.

Great customer service and they do a thorough job and will definitely take my other cars there for service!

Pro Auto keeps records on my vehicle. Informs me when and what needs to be done to keep my vehicle running. I believe that they are truly a reliable and dependable company. You can feel confident with their services.

Again, I highly recommend Pro Auto Care! The only place I take my Jeep to for service! Always great work, reasonable pricing, and exemplary customer service! I highly recommend Pro Auto Care!!

I only take my vehicles to Pro-Auto. Very professional and they do top of the line work. I recommend these guys whenever I get the chance.

Love Pro Auto! Have been using them for years and the service is always wonderful. They are honest and do a great job! Highly recommend To add to this, just had another fantastic experience. I wouldn’t dream of taking my car anywhere else- I always recommend Pro Auto to anyone!

I have coming to ProAuto care for all of our cars needs for over 10 years. I trust the team at Pro auto care to do quality work, fair prices and reliable service. The one time we had a job that was not within their expertise they referred me to where I needed to go to get the work done (this was a major issue). This… Read full review

UNBELIEVABLE customer service and care. I also trust their work. I will never take my car to another auto repair.

Always professional and friendly. Good expert service. I am grateful that I found them.

Pro Auto is the best! Friendly professional service.

always have a great experience so professional. I wouldn’t go anywhere else to have my car worked on.

Had a friend tell me about these guys, and he said they were a great place to get honest opinions about repairs and quality workmanship. Based on my first few experiences there, I can't say that I disagree! Thinking we'll probably start taking all of our business to them until we have a reason not to!

Always professional. Very thorough, did a great job. Couldn't be more pleased.

Great service, friendly knowledgeable staff! My go-to place for auto maintenance and repairs.

Professional, reasonably priced, thorough and timely. SO much better than the dealership.

Always great service, ability to schedule appt, and trustworthy!

They have been great! I like to keep cars running forever and really count on a good relationship with my mechanic. They are honest, fair and fast!

They are very accommodating do a very good job at a reasonable price and very nice people

Great and friendly staff. Being a woman going into shops can be intimidating, but here at Pro Auto Care, they made my visit comfortable and at ease. Will definitely be a returning customer. Thank you!

Great folks and excellent service!

Tried them for the first time and they went above and beyond. I will be using them as my mechanic going forward.

Very kind, informative, and helpful!

Pro Auto, their Techs are professionals. They always do a great job. I've been going to Pro Auto for 5 yrs, with any complaints. They been working on my cars without any unnecessary up charges or extra work. Mike, always let's you know what they did and what needs to be done to your car for quality maintenance. Great group of guys.

I was very appreciative of the ride service provided. I have had my cars serviced here for years and have always admired their advice on which repairs need to be made immediately and which can be postponed for now.

Great communication and work from Pro Auto. Mike kept me informed of process and status. The car runs better now then before the issues

Friendly, professional and very efficient!

Alternator failed and I needed a repair quickly so not to lose any more time from work. They got me in and repaired same day. Additionally, their safety inspection revealed a nail in my rear tire. They fixed that as well. The ProAutoCare team professionally made the repair and in a time frame that allowed me not to miss anymore work. Great job!

Pro Auto Care is the only place I take my vehicles. They have great guys working in the place all around. Never had an issue or incident to report. Well worth the money spent going to Pro Auto.

Just want to give a shout-out to Pro Auto Care! I took my car there for the first time yesterday and the mechanics were super helpful and James and Mike really went out of their way. 😁 I work nights and took my vehicle there by appt right after work yesterday morning and they offered to drive me back to my apt… Read full review