Pro Auto Care
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 781 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pro Auto Care for 8 kinds of job.
Pro Auto Care for tire rotations
Clear ✕All 27 Google reviews tagged “Tire rotations” · showing 20
The service I received was exceptional. All of my questions were answered with thorough and knowledgeable explanations.
Good place for service. They can do anything from oil changes to major repairs. Friendly staff. Update. Took my car in for a rattle in the rear. Turned out to be the muffler hitting on a metal plate. Pro Auto Care was able to repair the existing parts. My only cost was labor. Most shops would have said I needed a…
We made an appointment, dropped off the car and all work was done in good time. Very friendly people. Everything was explained and all costs were quoted up front. We would recommend Pro Auto Care with confidence.
Great experience as always. Rufus the dog made an appearance and he is such a sweet doggie. Mike, Jacob, Renaldo, and the whole crew are so warm and friendly. I can't remember everyone's name that I interacted with. I thought I needed rear brakes but I actually needed spark plugs, a serpentine belt, and an…
The most important part of getting your car repair is having a honest mechanic you can trust to fix your car. I have gone to Pro Auto for the last five years and have complete faith in Mike and his team.
This was my first visit with Pro Auto Care to take my daughter's Audi. I was very pleased with the service and recommendations suggested for the vehicle. Nick provided some good advice for the vehicle.
The staff is terrific, I waited for my service and witnessed their interactions with other customers and was impressed with the honesty. As a non professional mechanic, I understand cars, never did I hear a sales pitch. I will use Pro Auto Care for future repairs I don’t do myself.
I had a great experience at Pro Auto Care Middletown. They thoroughly explained the issue with my vehicle and helped prioritize which items needed to be completed first before a long road trip. I appreciated the details. Staff was courteous. Highly recommend!
If I could give 10 Stars I would!!! I sent my 18 year old daughter to take her car by herself for an oil change—first time! She couldn’t stop raving over how nice and helpful all of the technicians were! We will be back!
Pro Autocarw did an awesome job, as always!!! I love the lobby remodel!!
Friendly service. They performed all services in a timely manner.
Very efficient, professional and nice. Also dog friendly. Rufus played nicely with my dog.
Honest shop with outstanding customer service! I would highly recommend.
Great customer service and they do a thorough job and will definitely take my other cars there for service!
Pro Auto keeps records on my vehicle. Informs me when and what needs to be done to keep my vehicle running. I believe that they are truly a reliable and dependable company. You can feel confident with their services.
Made the experience easy and gave us a ride to and from the house. Explained and showed us what needed to be repaired. I felt they were honest and knowledgeable.
It was an our first time using this excellent car shop! Very professional and friendly as well as getting the car repairs as promised. We will definitely be back. Great team work. I know they drive the car to road test the work on both the city and the highway.
Tried them for the first time and they went above and beyond. I will be using them as my mechanic going forward.
Pro Auto, their Techs are professionals. They always do a great job. I've been going to Pro Auto for 5 yrs, with any complaints. They been working on my cars without any unnecessary up charges or extra work. Mike, always let's you know what they did and what needs to be done to your car for quality maintenance. Great group of guys.
Great job and service as always.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 106 | — |
| General repairs & maintenance | 81 | — |
| Vehicle Inspection | 39 | — |
| Tires | 32 | — |
| Wheel alignment | 28 | — |
| Auto maintenance | 28 | — |
| Tire rotations | 27 | — |
| Auto engine diagnostic | 25 | — |