Pro Auto Care
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 781 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pro Auto Care for 8 kinds of job.
Pro Auto Care for tires
Clear ✕All 33 Google reviews tagged “Tires” · showing 20
The service was thorough and prompt and the people were very friendly.
We made an appointment, dropped off the car and all work was done in good time. Very friendly people. Everything was explained and all costs were quoted up front. We would recommend Pro Auto Care with confidence.
Great service. Completed on time.Great logical advice on prioritizing repairs.
This was my first time taking my car to a local shop instead of a big chain store, and I was floored! Everyone I met at the Aiken Rd location was so kind and seemed to genuinely care about helping me with my car. As a woman, it’s honestly a little daunting to go to an auto shop, and I’ve not had very welcoming…
Great experience as always. Rufus the dog made an appearance and he is such a sweet doggie. Mike, Jacob, Renaldo, and the whole crew are so warm and friendly. I can't remember everyone's name that I interacted with. I thought I needed rear brakes but I actually needed spark plugs, a serpentine belt, and an…
I had my tires aligned in less than an hour! Very friendly and courteous staff. Highly recommend.
The most important part of getting your car repair is having a honest mechanic you can trust to fix your car. I have gone to Pro Auto for the last five years and have complete faith in Mike and his team.
I had a great experience at Pro Auto Care Middletown. They thoroughly explained the issue with my vehicle and helped prioritize which items needed to be completed first before a long road trip. I appreciated the details. Staff was courteous. Highly recommend!
On the way to work I discovered a rear tire was rapidly deflating. Pro Auto Care was the closest service center to my location. I was hoping my issue could be addressed without an appointment. I explained what I thought I needed and Kyle immediately pulled my vehicle into the shop, inspected the tire in question…
Stopped in for a nail in my rear tire. They repaired it on the spot! Thank you so much for such fast service!
Friendly service. They performed all services in a timely manner.
PRO AUTO CAR addressed IMMEDIATELY my need for a new car battery and two new tires in less than 24 hours! This was shortly after we all just began to recover here from a major snow/ice storm! I was offered options on tire choices, with explanation of advantages to all. Jacob, Kyle, and the entire staff and car…
Very pleased with the service. Was kept informed of the progress of my repairs.
they always take great care of my car never had a bad experience. great customer service always!
A screw was in tire. They removed the screw & plugged the tire.
Pro Auto keeps records on my vehicle. Informs me when and what needs to be done to keep my vehicle running. I believe that they are truly a reliable and dependable company. You can feel confident with their services.
I have coming to ProAuto care for all of our cars needs for over 10 years. I trust the team at Pro auto care to do quality work, fair prices and reliable service. The one time we had a job that was not within their expertise they referred me to where I needed to go to get the work done (this was a major issue). This…
always have a great experience so professional. I wouldn’t go anywhere else to have my car worked on.
Pro Auto place is THE only place I trust to service my vehicle whether it’s a new problem or general maintenance. And, to make it easy in me, they offer a shuttle drop off and pick up service FREE OF CHARGE. Would give it ten stars if I could. They are professional, thoughtful and transparent with their prices and the work that my car required.
Pro Auto, their Techs are professionals. They always do a great job. I've been going to Pro Auto for 5 yrs, with any complaints. They been working on my cars without any unnecessary up charges or extra work. Mike, always let's you know what they did and what needs to be done to your car for quality maintenance. Great group of guys.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 106 | — |
| General repairs & maintenance | 81 | — |
| Vehicle Inspection | 39 | — |
| Tires | 32 | — |
| Wheel alignment | 28 | — |
| Auto maintenance | 28 | — |
| Tire rotations | 27 | — |
| Auto engine diagnostic | 25 | — |