How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREPro-Care
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 208 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pro-Care for 5 kinds of job.
Pro-Care for area rug cleaning
Clear ✕All 32 Google reviews tagged “Area rug cleaning”
Alex and Seth from ProCare did an exceptional job on our large sectional and large area rug. I highly recommend using them! I know I will utilize their services again.
Great job Lucas! Thank you so much!
Alex and Brandon did great
I just want to Brag on the procare team! Their service, professionalism & talent is above reproach! I have worked with them for many years personally and professionally through my design business! I can’t say enough good things about the entire team!
Matt and Braydon C did a great job cleaning our carpets- they were efficient, on time, and communicative about the process and ways to maintain some of the areas with heavier stains (which they got out). Recommend!
I have been using Pro -Care for years on my rugs and upholstered furniture. Matt and Javier cleaned these items for me this week and, as always, their employees were exceptional and did a great job.
Matt and Brayden are fantastic. They did a whole house clean and I was truly impressed with the results.
Great service and performance. Our technicians were easy to work with and did a great job. Highly recommend!
We have been using for 15 plus years and they always do a great job!
Matt and Brayden W. Did a great job of spot cleaning several rooms and an antique rug. Very professional and curtious.
True professionals, tremendous work ethic, attention to detail, friendly, polite
ProCare was at my house again! I have had a series of pets that makes it necessary to engage pro carpet cleaners. From pet renal failure to pet cancer, I love my pets so much but rely on ProCare to keep my house liveable.
Always Professional, timely, always works me in a reasonable time, provides good advice, thorough job, good results.
Procare showed up early Monday morning, before their other appointments, to clean dog vomit from my new rug. Xavier was WONDERFUL. He got the stain out. He was back a week later to clean bathroom tile and our marble entryway. His attention to detail, kind manner, and hard work saved the day for us!
JG was very good. Explained the process, was careful loading and unloading the hoses and equipment at my house, snd did a thorough job
They did a wonderful job and were very quick! Highly recommend!
Excellent. I’ll be using Pro Care again!
Javier was thorough, professional and kind. He spot cleaned a stain on our rug for us and did an excellent job. We love pro care and are customers for life!
Jonathan did the cleaning and he was very efficient and thorough and did all in a timely manner. Thank you Jonathan
Johnathan and Richie were very professional. They cleaned my carpet and spot cleaned two area rugs. I appreciated the fact that they informed me I did not need protector on my carpet because it was very new. That saved me some money! This is the second time I have used ProCare and I will use them again!
Jonathan and Lucas were very professional and did a great job on our carpets and area rug.
Our oriental rug had 20 years of dirt, wear, and odor from family use. We thought it was probably ruined so we entrusted it to ProCare for cleaning, even though the natural dyes made it risky. ProCare was successful in bringing it back to life with vivid beautiful colors and a pleasing smell.
We have used Pro-Care several times for upholstery and carpet cleaning and they always do an excellent job. Just this week, we needed them again and were told it would take a week because they were so busy. They called when there was a last minute cancellation and were able to come 2 days after my initial call.…
Johnathan was very professional and thorough. He gave me a great education when I asked him questions! NO one had ever told me to have my carpets professionally cleaned and protected at least once a year, especially if they were under warranty! Our bedroom area carpet rug has been in place since 2008, and had NEVER…
Javier and Sean were personable and professional and did a fantastic job. I’ll use them again and repeatedly
The very best carpet care and cleaning service! I’m always amazed at the outcome! Fabulous with pet stains as a result if our precious senior dog . Craig is very knowledge and professional! We have company coming and I’m so thankful for ProCare!
Pro-Care technicians go above and beyond. Besides being courteous, knowledgeable and so very professional, they arrive on time and do their best job. Stains that I thought no one could remove are gone. My 20-year old carpets still look great, thanks to Pro-Care. They are the only company I have used for carpets…
We have an off-white area rug, a wet yard and a puppy (the rug was here first) and I did not have high hopes of the rug looking great again. Pro-Care exceeded my expectations! The rug looks amazing and the carpet they cleaned looks good as new. Their professionalism and obvious knowledge of their industry are…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 61 | $170–$340 |
| Upholstery cleaning | 44 | $189–$377 |
| Area rug cleaning | 32 | $176–$453 |
| Pet stain & odor removal | 24 | $153–$366 |
| Carpet steam cleaning | 5 | $170–$371 |
