How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREPro-Care
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 208 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pro-Care for 5 kinds of job.
Pro-Care for general carpet cleaning
Clear ✕All 61 Google reviews tagged “General carpet cleaning” · showing 20
Brian and Brayden were very professional and did a great job cleaning my carpet. I have and will continue recommending them to my friends.
ProCare- you can count on Alex and Seth to provide an outstanding service for your in-home carpet cleaning. They showed up on time, communicated with me what the service provides, and the CARE exceeded my expectations! I highly recommend them! Thank you for your quality care! S. Lee
Great job Lucas! Thank you so much!
We are repeat customers. Alex and Seth were right on time, very professional and cleaned our Persian rug plus carpet. Thank you!
Alex and Brandon did great
Matt and Braydon C did a great job cleaning our carpets- they were efficient, on time, and communicative about the process and ways to maintain some of the areas with heavier stains (which they got out). Recommend!
We recently had heavily trafficked carpet cleaned in two rooms. Our technician Lucas did an outstanding job. He explained what was going to take place, did the job and explained what we needed to do and not do in the first 24 hours after completion. He was friendly and the carpet looked great. Pro-Care was…
Matt and Brayden are fantastic. They did a whole house clean and I was truly impressed with the results.
Lucas is amazing…he transformed my rugs to the new life! Knowledgeable, efficient and a great listener…all of which are qualities of an awesome customer service person.
Pro Care employees Matt and Brayden W were outstanding in cleaning our living room carpet. They were in and out in about an hour and got stains up that we thought were permanent. They did a great job. We have used Pro Care before and they continue to be the best carpet cleaning company we have ever used through 9 homes we have owned.
Matt, A Did an excellent job. My carpet did not take long at all to dry and it looks great. I had a lot of pet stains and he was able to get them out.
Lucas is so informative! We had been using a harsh chemical on all our fabrics. Lucas left us with great information and a large sample to use going forward. He was also able to work around our schedule with an early appointment. Highly recommend!
Lucas and Alex came out from Pro Care and did a great job on our downstairs steps and carpet cleaning throughout the entire floor. Gave great advice afterwards on what not to do. If you are looking for quality service at a great price, give Pro Care of Nashville a call. Tell them I sent you!
Highly recommend
Great service, affordable, flexibility in arrival times and friendly people. Carpets look great!
We love ProCare and Alex and Brian were great. Very friendly and did a great job cleaning our carpets and couches. Will ask for them again next time.
Pro-Care provided an exceptional customer experience. Their customer service agents, the representative who provided the estimate, and Javier, who performed the carpet cleaning were all excellent. We couldn’t be happier. Highly recommend!
Alex and Brian were excellent communicators and professionals.
Lucas was very professional and polite. He did a great job on our carpet and I would recommend ProCare Service to help you out with some of those stubborn carpet stains!
I have a large expanse of white carpeting in my bedroom that Pro-Care has cleaned every year for at least the last 10 years. And I have two long-haired kitties who just love to bring up their hairballs with a stomach full of brown cat food on that pure WHITE carpeting, and they have done for the last 11 years. It's…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 61 | $170–$340 |
| Upholstery cleaning | 44 | $189–$377 |
| Area rug cleaning | 32 | $176–$453 |
| Pet stain & odor removal | 24 | $153–$366 |
| Carpet steam cleaning | 5 | $170–$371 |
