How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREPro-Care
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 208 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pro-Care for 5 kinds of job.
Pro-Care for pet stain & odor removal
Clear ✕All 24 Google reviews tagged “Pet stain & odor removal” · showing 20
Brian and Brayden were very professional and did a great job cleaning my carpet. I have and will continue recommending them to my friends.
Alex and Seth from ProCare did an exceptional job on our large sectional and large area rug. I highly recommend using them! I know I will utilize their services again.
We are repeat customers. Alex and Seth were right on time, very professional and cleaned our Persian rug plus carpet. Thank you!
Matt, A Did an excellent job. My carpet did not take long at all to dry and it looks great. I had a lot of pet stains and he was able to get them out.
Pro-Care provided an exceptional customer experience. Their customer service agents, the representative who provided the estimate, and Javier, who performed the carpet cleaning were all excellent. We couldn’t be happier. Highly recommend!
I have a large expanse of white carpeting in my bedroom that Pro-Care has cleaned every year for at least the last 10 years. And I have two long-haired kitties who just love to bring up their hairballs with a stomach full of brown cat food on that pure WHITE carpeting, and they have done for the last 11 years. It's…
True professionals, tremendous work ethic, attention to detail, friendly, polite
ProCare was at my house again! I have had a series of pets that makes it necessary to engage pro carpet cleaners. From pet renal failure to pet cancer, I love my pets so much but rely on ProCare to keep my house liveable.
Always Professional, timely, always works me in a reasonable time, provides good advice, thorough job, good results.
Will always use them and recommend them!
I have used pro care for years. Technicians are always friendly and knowledgeable. My carpets always look refreshed after they clean
Our oriental rug had 20 years of dirt, wear, and odor from family use. We thought it was probably ruined so we entrusted it to ProCare for cleaning, even though the natural dyes made it risky. ProCare was successful in bringing it back to life with vivid beautiful colors and a pleasing smell.
Javier and Sean were personable and professional and did a fantastic job. I’ll use them again and repeatedly
Sean with Procare was very helpful and prompt. He worked the entire time he was here and so far all looks great. He managed expectations and was helpful when I asked questions.
Johnathan & Lucas we’re out technicians and they were very nice and professional. They did an excellent job. I have used this company many times before and they are the only one I will go to. Hands down the best !
The very best carpet care and cleaning service! I’m always amazed at the outcome! Fabulous with pet stains as a result if our precious senior dog . Craig is very knowledge and professional! We have company coming and I’m so thankful for ProCare!
These gentlemen were professional, prepared, friendly, kind, diligent and basically kicked a$$ . I am very pleased and look forward to many years of service with them. Thanks so much! -Lisa S
This is the 1st time we have used Pro-Care. KEVIN AND CRAIG were extremely kind, professional and thorough. They educated us regarding how to care for our carpets. They did a fantastic job! Our carpets and upholstery look almost new. We are very pleased and highly recommend them and will most definitely use them again.
Pro-Care technicians go above and beyond. Besides being courteous, knowledgeable and so very professional, they arrive on time and do their best job. Stains that I thought no one could remove are gone. My 20-year old carpets still look great, thanks to Pro-Care. They are the only company I have used for carpets…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 61 | $170–$340 |
| Upholstery cleaning | 44 | $189–$377 |
| Area rug cleaning | 32 | $176–$453 |
| Pet stain & odor removal | 24 | $153–$366 |
| Carpet steam cleaning | 5 | $170–$371 |
