How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREPro-Care
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 208 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pro-Care for 5 kinds of job.
Pro-Care for upholstery cleaning
Clear ✕All 45 Google reviews tagged “Upholstery cleaning” · showing 20
Alex and Seth from ProCare did an exceptional job on our large sectional and large area rug. I highly recommend using them! I know I will utilize their services again.
When we got a soiled chair and tried cleaning ourselves (using directions from a “pro upholstery” web site) it was very unsatisfactory to say the least! Time to call Pro Care. Matt & Brian came a few days later. Left the chair looking new + they treated the chair with a protective spray recommended to help with…
Great job Lucas! Thank you so much!
Alex and Brandon did great
Matt and Bryon did a fabulous job cleaning and Giving a refresh to our light colored sectional sofa
Matt and Braydon C did a great job cleaning our carpets- they were efficient, on time, and communicative about the process and ways to maintain some of the areas with heavier stains (which they got out). Recommend!
Alex our tech was awesome,professional, courteous and very timely. Thank you my sofa came out perfect!!!
I have been using Pro -Care for years on my rugs and upholstered furniture. Matt and Javier cleaned these items for me this week and, as always, their employees were exceptional and did a great job.
Alex is professional and helpful
Great service and performance. Our technicians were easy to work with and did a great job. Highly recommend!
We have been using for 15 plus years and they always do a great job!
We love ProCare and Alex and Brian were great. Very friendly and did a great job cleaning our carpets and couches. Will ask for them again next time.
Matt and Brayden W. Did a great job of spot cleaning several rooms and an antique rug. Very professional and curtious.
A special shout out to technician Matt. Matt worked tirelessly to clean my white sofa and did a remarkable job. There are not enough thank you’s for the amazing job.
We trust ProCare with all of our carpet and upholstery cleaning services. They are incredibly knowledgeable, professional and a pleasure to work with! Highly recommended!
Alex and Brian were excellent communicators and professionals.
True professionals, tremendous work ethic, attention to detail, friendly, polite
They came ro give me a quote and ensred great results. The actual cleaners came yesterday and spent four hours. It did not wven look loke they did anything. Charged me 1600 dollars. Told me to spray with peroxide and put in the sun if I wanted them to be white again.
ProCare truly are the carpet cleaning professionals! From the first phone call to schedule an appointment to the technicians that cleaned my carpet and couch, they were all top-notch pros. I give them a “10” out of 10 on their cleaning. I highly recommend them for your next carpet cleaning!
Evan & Jaiden are wonderful & did a fabulous job. Treated & cleaned problem areas better than previous technicians.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 61 | $170–$340 |
| Upholstery cleaning | 44 | $189–$377 |
| Area rug cleaning | 32 | $176–$453 |
| Pet stain & odor removal | 24 | $153–$366 |
| Carpet steam cleaning | 5 | $170–$371 |
