How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREPro-Care
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 208 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Pro-Care for 5 kinds of job.
Pro-Care for upholstery cleaning
Clear ✕All 45 Google reviews tagged “Upholstery cleaning” · showing 40
Alex and Seth from ProCare did an exceptional job on our large sectional and large area rug. I highly recommend using them! I know I will utilize their services again.
When we got a soiled chair and tried cleaning ourselves (using directions from a “pro upholstery” web site) it was very unsatisfactory to say the least! Time to call Pro Care. Matt & Brian came a few days later. Left the chair looking new + they treated the chair with a protective spray recommended to help with…
Great job Lucas! Thank you so much!
Alex and Brandon did great
Matt and Bryon did a fabulous job cleaning and Giving a refresh to our light colored sectional sofa
Matt and Braydon C did a great job cleaning our carpets- they were efficient, on time, and communicative about the process and ways to maintain some of the areas with heavier stains (which they got out). Recommend!
Alex our tech was awesome,professional, courteous and very timely. Thank you my sofa came out perfect!!!
I have been using Pro -Care for years on my rugs and upholstered furniture. Matt and Javier cleaned these items for me this week and, as always, their employees were exceptional and did a great job.
Alex is professional and helpful
Great service and performance. Our technicians were easy to work with and did a great job. Highly recommend!
We have been using for 15 plus years and they always do a great job!
We love ProCare and Alex and Brian were great. Very friendly and did a great job cleaning our carpets and couches. Will ask for them again next time.
Matt and Brayden W. Did a great job of spot cleaning several rooms and an antique rug. Very professional and curtious.
A special shout out to technician Matt. Matt worked tirelessly to clean my white sofa and did a remarkable job. There are not enough thank you’s for the amazing job.
We trust ProCare with all of our carpet and upholstery cleaning services. They are incredibly knowledgeable, professional and a pleasure to work with! Highly recommended!
Alex and Brian were excellent communicators and professionals.
True professionals, tremendous work ethic, attention to detail, friendly, polite
They came ro give me a quote and ensred great results. The actual cleaners came yesterday and spent four hours. It did not wven look loke they did anything. Charged me 1600 dollars. Told me to spray with peroxide and put in the sun if I wanted them to be white again.
ProCare truly are the carpet cleaning professionals! From the first phone call to schedule an appointment to the technicians that cleaned my carpet and couch, they were all top-notch pros. I give them a “10” out of 10 on their cleaning. I highly recommend them for your next carpet cleaning!
Evan & Jaiden are wonderful & did a fabulous job. Treated & cleaned problem areas better than previous technicians.
Brayden and Brian did a great job! They were very thorough with their cleaning and careful with my furniture. I appreciated their promptness in arriving and calling as they were on their way. HIGHLY recommend!
We had our white couch professionally cleaned. They were able to remove all stains and significantly cleaned the dirty most commonly used areas to bring our couch back to life! Will be using them again!
ProCare was at my house again! I have had a series of pets that makes it necessary to engage pro carpet cleaners. From pet renal failure to pet cancer, I love my pets so much but rely on ProCare to keep my house liveable.
Always Professional, timely, always works me in a reasonable time, provides good advice, thorough job, good results.
Procare showed up early Monday morning, before their other appointments, to clean dog vomit from my new rug. Xavier was WONDERFUL. He got the stain out. He was back a week later to clean bathroom tile and our marble entryway. His attention to detail, kind manner, and hard work saved the day for us!
I've had Pro-Care do various services for me and I'm always impressed with the level of professionalism throughout the company. Highly recommend!
Excellent service and reasonable.
Excellent. I’ll be using Pro Care again!
Jonathan did the cleaning and he was very efficient and thorough and did all in a timely manner. Thank you Jonathan
My mother recently suffered a stroke at her assisted living home, which required hospitalization and subsequent inpatient rehabilitation. I was seeking a company to clean her upholstered recliner chair and carpets at her apartment while she was hospitalized, and reached out to Pro Care for this task. I had used Pro…
10/10 recommend! Richie and his partner were wonderful! On time , so professional and got our couches back to white and free of mud. Couldn’t be happier!!
We have used Pro-Care several times for upholstery and carpet cleaning and they always do an excellent job. Just this week, we needed them again and were told it would take a week because they were so busy. They called when there was a last minute cancellation and were able to come 2 days after my initial call.…
Javier and Sean were personable and professional and did a fantastic job. I’ll use them again and repeatedly
ProCare provided the best upholstery cleaning service we have ever had, anywhere. In setting up our appointment, Perry was professional, knowledgeable, friendly and answered all of our questions. We were impressed with his follow-through from beginning to end. The technicians were experienced, friendly, respectful…
Sean with Procare was very helpful and prompt. He worked the entire time he was here and so far all looks great. He managed expectations and was helpful when I asked questions.
Richie and Javier cane today and got out stains on two sets of runners on my front and back steps and a dark ink stain off and an Oushack rug and then treated all of them. I have used Pro-Care several times to treat and or clean upholstery and rugs. I cannot say enough good things about them. I highly recommend!
These gentlemen were professional, prepared, friendly, kind, diligent and basically kicked a$$ . I am very pleased and look forward to many years of service with them. Thanks so much! -Lisa S
Do not hesitate to book this company! Richie was my technician and he did a fantastic job. My daughter got slime on the couch and marker on the ottoman. It's all gone now. All the stains in the carpet are gone too! I'll never use another carpet cleaning company again!!
This is the 1st time we have used Pro-Care. KEVIN AND CRAIG were extremely kind, professional and thorough. They educated us regarding how to care for our carpets. They did a fantastic job! Our carpets and upholstery look almost new. We are very pleased and highly recommend them and will most definitely use them again.
Great customer service!! On time and cleaned the sofa completely of all stains!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 61 | $170–$340 |
| Upholstery cleaning | 44 | $189–$377 |
| Area rug cleaning | 32 | $176–$453 |
| Pet stain & odor removal | 24 | $153–$366 |
| Carpet steam cleaning | 5 | $170–$371 |
