Joaquina HarrisLocal Guide · 80 reviewsTotal number of Google reviews Joaquina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOn time. Will come back if you see a spot
Pro House Wash of Augusta
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 124 house cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 94%
5.0 ★★★★★ 147 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
Mar 2026latest review
Pro House Wash of Augusta at a glance
Google reviewers rate Pro House Wash of Augusta five stars based on 147 reviews, noting that the owner replies to most feedback. Customers frequently praise the team for punctuality, professional communication, and thorough pressure washing services for homes, driveways, and patios. Many highlight reasonable pricing and the convenience of digital scheduling and updates. One recurring criticism involves a lack of proactive notification when a service delay occurs.
- Google rating: 5.0 out of 5 from 147 reviews (99% five-star).
- Reviews on this page: 147 Google reviews (118 with written comments, 5 with photos).
- Owner responses: the business replied to 93% of reviews.
- Most recent review: March 18, 2026.
- Service: House Cleaning Service serving Augusta-Richmond County, Georgia.
Data from Google, last updated October 26, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro House Wash of Augusta: 99/100 on this factor. Category median: 92.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro House Wash of Augusta: 97/100 on this factor. Category median: 90.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro House Wash of Augusta: 99/100 on this factor. Category median: 95.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro House Wash of Augusta: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro House Wash of Augusta: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
147 Google reviews we collected
- 5 stars14699%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 118 written reviews
- Praise255100%
- Complaints10%
Topic share
How often each topic comes up in the written reviews
- Quality & results6827%
- Staff & attitude5120%
- Speed & response4819%
- Would recommend4116%
- Price & value3514%
- Communication125%
- Honesty & trust10%
What customers talk about
We read 118 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did an excellent job pressure washing my house, patio and driveway .”
“Everyone with Pro House Wash of Augusta was very courteous, kind,friendly, patient, knowledgeable and professional.”
“He was prompt also; I called to have my property pressure-washed yesterday after 5pm and he did it all today.”
“I would highly recommend Pro house wash of Augusta without a doubt!”
“They did an excellent job and the service was reasonably price.”
“I was treated with utmost respect,they listened to all my concerns and they let me know my business was appreciated.”
“They are genuinely the nicest people to communicate with and quickly responded to our inquiry.”
People customers mention
- Wiggins 8 reviews
- Fred 7 reviews
- Job 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pro House Wash of Augusta for 2 kinds of job. Pick one to see what they paid and said.
Recent reviews
Ry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
they came out and gave me a qoute on my siding and roof, came out within a week and completed the work! i even came home to a clean walkway which was an extra. thanks again!
Malinda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Their work was impressive. The team was courteous and professional. I wouldn’t hesitate to use them again.
LorianaLocal Guide · 95 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Everyone with Pro House Wash of Augusta was very courteous, kind,friendly, patient, knowledgeable and professional. I was treated with utmost respect,they listened to all my concerns and they let me know my business was appreciated.They did an excellent job pressure washing my house, patio and driveway ...
RainbowLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Did a very professional job! I am over joy at the outstanding job PJ did. The price is very reasonable as well.
Charlie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Pro House Wash is an excellent company and PJ was wonderful to work with. He showed up with all the equipment needed for the job and while there, cleaned a few extra items which I did not expect. When he cleaned my roof he pointed out one really bad spot that he may need to comeback and address after the rain and…
RyanLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
PJ is outstanding the work speaks for itself. This company is proficient and punctual. I would highly recommend Pro house wash of Augusta without a doubt! Worth the $
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Power/pressure washing | 27 | — |
| Interior & exterior window cleaning | 2 | $227–$398 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 147 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Ry Ry8 reviewsTotal number of Google reviews Ry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlethey came out and gave me a qoute on my siding and roof, came out within a week and completed the work! i even came home to a clean walkway which was an extra. thanks again!
Malinda Cobb3 reviewsTotal number of Google reviews Malinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTheir work was impressive. The team was courteous and professional. I wouldn’t hesitate to use them again.
Loriana Pope-MathisLocal Guide · 95 reviewsTotal number of Google reviews Loriana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEveryone with Pro House Wash of Augusta was very courteous, kind,friendly, patient, knowledgeable and professional. I was treated with utmost respect,they listened to all my concerns and they let me know my business was appreciated.They did an excellent job pressure washing my house, patio and driveway ...
Rainbow Luz BELLALocal Guide · 42 reviewsTotal number of Google reviews Rainbow has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDid a very professional job! I am over joy at the outstanding job PJ did. The price is very reasonable as well.
Charlie Brown3 reviewsTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePro House Wash is an excellent company and PJ was wonderful to work with. He showed up with all the equipment needed for the job and while there, cleaned a few extra items which I did not expect. When he cleaned my roof he pointed out one really bad spot that he may need to comeback and address after the rain and I was not happy. I did not even have to call him back. He drove by to check on it in two days, then called called me to say he wanted to get on my roof and make it right. As far as the scope of work, PJ cleaned my brick house, porches, roof and stained wooden deck. All look good as new. Thank you PJ for the little extras Charlie
Response from the owner · Edited a year ago
Thank you Mr.Brown. Your home turned out perfect. We always try to do a little extra when we can.
RyanLocal Guide · 67 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePJ is outstanding the work speaks for itself. This company is proficient and punctual. I would highly recommend Pro house wash of Augusta without a doubt! Worth the $
Response from the owner · a year ago
Thank you Mr.Ryan. Let me know if you guys need us. We’re here for you!!!
Hongyan liu3 reviewsTotal number of Google reviews Hongyan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent work. Timely and high quality.
Response from the owner · a year ago
My pleasure and.Liu. Thanks for the review
ShaneLocal Guide · 202 reviewsTotal number of Google reviews Shane has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePJ did an awesome job on my house. His attention to detail is very commendable. He made sure every spot was gone. Thank you
Response from the owner · a year ago
Anytime!!! We’re always here to satisfy our customers. Thanks for the opportunity to make your place shine.
Jennie Van VlerahLocal Guide · 17 reviewsTotal number of Google reviews Jennie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional. PJ did an exceptional job on my home! I recommend them for anybody in the Augusta area!!!
Response from the owner · a year ago
Thank you so much for the opportunity Mrs.Van. I look forward to servicing your beautiful property in the future.
Business details
- Phone: (706) 664-0885
- Website: prohousewashofaugusta.com
- Service area: Augusta-Richmond County, GA