Janitorial service · Monmouth Beach, NJ · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%96+29.5Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 33 commercial cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 81%
5.0★★★★★21 Google reviews · 6 photos
100%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Pro Janitorial Services, LLC five stars based on twenty-one reviews, noting that the owner replies to ninety-five percent of them. Clients describe the company as reliable and punctual, with staff members demonstrating strong attention to detail and professional communication. Recurring themes include affordable pricing and hands-on management that ensures consistent quality for office and commercial cleaning needs. No significant criticisms appear in the provided excerpts, which uniformly highlight satisfaction with the service.
Google rating: 5.0 out of 5 from 21 reviews (100% five-star).
Reviews on this page: 21 Google reviews (19 with written comments).
Owner responses: the business replied to 95% of reviews.
Most recent review: March 16, 2025.
Service: Commercial Cleaning Service serving Monmouth Beach, New Jersey.
Data from Google, last updated October 27, 2026.
Star ratings
21 Google reviews we collected
5.0of 5
5 stars21100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 19 written reviews
100%praise
Praise39100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1128%
Staff & attitude1026%
Quality & results615%
Honesty & trust513%
Speed & response38%
Communication25%
Price & value25%
What customers talk about
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Attention to detail is rare to find, I highly recommend Pro Janitorial Services.”
“Their team consistently delivers exceptional quality, professionalism, and attention to detail.”
“Great Service and Hasmik is very professional and very pleasant to deal with.”
“They have proven to be reliable, thorough, and truly professional.”
“I love speaking with another responsive woman when I need additional cleaning service.”
“Her professionalism, communication skills, and attention to detail are just a few of the things that has enhanced the cleanliness of our properties; w…”
“The outstanding service they provide is well worth the money.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Cliff5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
We've been using their office cleaning services for about a month now, and we couldn't be happier with the results. Their team consistently delivers exceptional quality, professionalism, and attention to detail. They have proven to be reliable, thorough, and truly professional. The outstanding service they provide…
Cathy10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
The Credit Union has used Pro Janitorial for 5 years. We are very happy with the service we receive. The owner is terrific and always on top of everything.
Dr.Local Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★
I have a medical office so I'm very particular and this cleaning service is great. Haven't found anyone better...
Sierra3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★
Hasmik is very consistent in her work and details. She’s always on time, good communication. She notices every little thing that needs to be worked on & maintained well. The BEST cleaning service I’ve ever experienced! She’s outstanding and you can tell she doesn’t stop until everything is flawlessly clean 🙌🏽
OyunaLocal Guide · 101 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 years ago★★★★★
Attention to detail is rare to find, I highly recommend Pro Janitorial Services. Your customers will notice sparkling clean surroundings. I chose the best and proven, affordable and honest.
Maria12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 years ago★★★★★
Look no further. Best in class. If you are looking for a reliable, solid quiality services - this is the company. The owner is extremely on point, she picks up the phone and is truly there for support and every step of the way.
Highly recommend.
We've been using their office cleaning services for about a month now, and we couldn't be happier with the results. Their team consistently delivers exceptional quality, professionalism, and attention to detail. They have proven to be reliable, thorough, and truly professional. The outstanding service they provide is well worth the money. Highly recommended!
Response from the owner · 9 months ago
Thank you very much for your kind words, Cliff!
Cathy Costa10 reviewsiTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
The Credit Union has used Pro Janitorial for 5 years. We are very happy with the service we receive. The owner is terrific and always on top of everything.
Response from the owner · 9 months ago
Amazing feedback, thanks so much.
Dr. Joseph FrettaLocal Guide · 43 reviewsiTotal number of Google reviews Dr. has written across all businesses on Google Maps, not just this one.
Hasmik is very consistent in her work and details. She’s always on time, good communication. She notices every little thing that needs to be worked on & maintained well. The BEST cleaning service I’ve ever experienced! She’s outstanding and you can tell she doesn’t stop until everything is flawlessly clean 🙌🏽
Response from the owner · 9 months ago
Thanks so much for your feedback, Sierra.
Oyuna TsybikovaLocal Guide · 101 reviewsiTotal number of Google reviews Oyuna has written across all businesses on Google Maps, not just this one.
Attention to detail is rare to find, I highly recommend Pro Janitorial Services. Your customers will notice sparkling clean surroundings. I chose the best and proven, affordable and honest.
Response from the owner · 9 years ago
Thank you so much Oyuna for your review! We take pride in our services & our customers, I truly appreciate your business and the recommendation!! :)
Maria A. De Leon12 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Look no further. Best in class. If you are looking for a reliable, solid quiality services - this is the company. The owner is extremely on point, she picks up the phone and is truly there for support and every step of the way.
Highly recommend.
Response from the owner · 9 years ago
Thank you Maria for your review! We are so happy to hear that you are pleased with our services and staff! Your recommendation is greatly appreciated :) Thank you for your business, have a great day!!
olga radkevich1 reviewiTotal number of Google reviews olga has written across all businesses on Google Maps, not just this one.
Great Service and Hasmik is very professional and very pleasant to deal with.
I will highly recommend her services
WRG
Response from the owner · 10 years ago
Thank you for your review, rating, and recommendation! We hope you have a great day. :)
Vincent P. Ricciardi, Sr.Local Guide · 94 reviewsiTotal number of Google reviews Vincent has written across all businesses on Google Maps, not just this one.
Everything you possibly need all at one store! The staff is helpful and they go out of their way to make sure you find what you are looking for.
Response from the owner · 10 years ago
Vincent, thank you for reviewing us! We appreciate your feedback and are glad that you had such a good experience with our company. We are more than honored to be your cleaning solution! :)
gera davit1 reviewiTotal number of Google reviews gera has written across all businesses on Google Maps, not just this one.
Best on going Service Ever
Quick Professional and Punctual
I sure recommend Hasmik for #1 choice. She and her employees always go extra mile for us.
Keep it up!
Thanks For All
Response from the owner · 10 years ago
Gera, thank you very much for your review, rating, and recommendation! We are glad that we have helped you and your business. We hope to see you soon! :)
