Experts Reviews · Company report
Pro Nail & Lounge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Pro Nail & Lounge

Chaska, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.8★ from 363 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro Nail & Lounge is better than 82% of beauty salons.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro Nail & Lounge is better than 74% of beauty salons.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro Nail & Lounge is better than 89% of beauty salons.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro Nail & Lounge is better than 100% of beauty salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro Nail & Lounge is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro Nail & Lounge is better than 81% of beauty salons.A
81

Reviews for your job

Customers hired Pro Nail & Lounge for 8 kinds of job.

Pro Nail & Lounge for foot massages

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Foot massages”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4

All 45 Google reviews tagged “Foot massages” · showing 40

VidyaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This is a fantastic place. Highly recommend their Crystal Spa Pedicure🎉

Foot massagesNail artNail designs
AngelaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very friendly and professional.

Paid $40–60Foot massages
Rochelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This is my new favorite place! Julie is amazing at pedicures and Trang with manicures. The service is great and everyone is so nice. Johnny, the owner, always makes sure I’m comfortable and that I have everything I need!

Paid $180–200Foot massagesHand & foot massagesPedicure
TachaalaLocal Guide · 163 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I would highly recommend this place. The service was amazing! My feet my legs and my nails look spectacular! And the staff were super friendly.

Customer photo from Tachaala's reviewCustomer photo from Tachaala's reviewCustomer photo from Tachaala's reviewCustomer photo from Tachaala's review
Paid $80–100Foot massages
Delia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been here three times myself and brought my child with (4 yrs old) most recently. Each time was a really great experience! Everyone, especially the owner/manager, is so friendly and welcoming. The pedicures I have received have been great - nice massages and happy with the gel application. I feel the pricing…

Paid $40–60Foot massagesPedicureKids' manicures
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Friendly service and the best pedi I've ever had!

Paid $60–80Foot massages
cmumford2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This location was recommended to me by a friend and I was amazed. This was easily one of the best pedicure/foot massages I have ever had. Everyone was so friendly and the owner greeted everyone by name. There are so many options for nails that I’ll for sure be back for something fun!

Foot massagesPedicure
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

From the time I walked into the salon I was amazed at the attention to detail, customer service and overall friendliness. The manager was excellent and the service was world class from the heated neck pillow to a selection of drinks while receiving service. I most definitely will be back again and have already spread the word to others.

Foot massages
PoornaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

excellent service with thorough services.The space is clean and well organized. Will be back soon! The owner is nice and friendly making the place welcoming

Paid $80–100Foot massages
Priya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a great experience at this nail salon. The space is very clean and well-maintained, and the employees are incredibly nice and personable. They are also very thorough with their work and take the time to make sure everything is done correctly and with great attention to detail.

Paid $60–80Foot massagesPedicureManicure
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Awesome experience!

Paid $40–60Foot massages
EmilyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Johnny and this crew were AMAZING!! We had a group of 5 for a bridal party and everyone was so personable and easy to talk to. Highly recommend Pro Nails!!

Paid $80–100Foot massagesPedicureNail cut & filing
Shannon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Went in during a snowstorm and they took amazing care of us. The service was excellent from start to finish, and they even offered delicious Vietnamese coffee, which was such a nice touch on a cold day. Amazing music and a wonderful, relaxing ambience made the experience even better. They helped us choose colors and…

Paid $60–80Foot massagesPedicureKids' manicures
Brittany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Charcoal pedicure was amazing. A ton of colors to choose from. Atmosphere is great. Service was awesome. Owner made me a green tea which was nice. We also chatted a little and he is really personable and friendly. Only issue was I noticed when I got home two of my toenails weren’t painted fully to the edges and two…

Paid $80–100Foot massagesPedicure
Eli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

THE PLACE EVER

Paid $20–40Foot massagesNail designs
Avery1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone is amazing and so welcoming! JOHNY IS FIRE!!🔥🔥🔥

Paid $40–60Foot massagesPedicure
Ashley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The owner and Trang were very nice and welcoming! Great new ownership , looking forward to coming back. Thanks !

Paid $80–100Foot massagesNail artNail designs
Alexa14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I just had an amazing pedicure experience! The salon is very clean and nice looking and on top of that, the new owner Johnny is very friendly and my nail tech Kevin gave a fantastic massage. Will definitely be back!

Paid $80–100Foot massagesPedicureGel manicures
Adeline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This salon was amazing!! Johnny, the owner, was delightful!! Kayla did my pedi and she was OUTSTANDING!! LOVE LOVE LOVE THIS PLACE!

Foot massagesPedicure
Joan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Binh was awesome!

Paid $80–100Foot massages
Crystal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Johnny was so meticulous! He took his time and made sure my nails were perfect!

Paid $80–100Foot massagesPedicure
Candace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you ever want a relaxing spa experience, this is the place. It is in the heart of Chanhassen and has the most amazing nail techs. They are very professional and detail oriented. This is my go-to salon from now on.

Paid $100–120Foot massagesNail artPedicure
AnyaLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Have been visiting for years. Always amazing.

Paid $80–100Foot massagesPolish removalNail painting
MollyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had such an amazing experience here! Binh did my pedicure and manicure and she did amazing! The place was clean and relaxing, and ALL of the staff were so incredibly kind. So happy to have found my new nail spot!

Foot massagesSculpted nailsPedicure
Tammy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience with my daughter and nieces! Their manicures turned out fantastic and the attention given was the best I’ve seen. My pedicure was so relaxing and wonderful and felt truly pampered. Wanted to treat the girls, and they definitely delivered a great experience and atmosphere to do just that! We’ll definitely visit again!

Foot massagesSculpted nailsNail art
JudithLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

New owners are wonderful!!

Foot massagesHand & foot massagesPedicure
JennyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clean and great service! I worked with Yen. She was outstanding. My hooves have been transformed into something I can show at the beach now. Thank you Yen.

Paid $80–100PedicureFoot massagesNail art
ava4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

100/10 every time! Great service and even a better job at doing nails.

Paid $100–120PedicureManicureFoot massages
Natasha11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you for the wonderful pedicure! So relaxing, can’t wait to come back!

Paid $60–80PedicureFoot massages
MinnesotaLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Beautiful setting. Relaxing pedicure in a massage chair. Reasonable price. Friendly staff. Will definitely go there again. Jenny and Lee are my favorite nail techs

Paid $40–60PedicureManicureFoot massages
Kimberly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Highly recommend Jenny! She is exceptionally precise and beyond helpful. One of the best pedicures ever!!! And, she provided me with recommendations to help with dry feet in between services. Truly best in class customer service!

Paid $100–120PedicureManicureFoot massages
KaityLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great pedicures and fair prices! I’m looking forward to coming back and seeing how they do with manicures.

Foot massagesPedicure
Joey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Upon arrival we had warm greetings and were welcomed right away. We got in right away and the Pedicure was amazing. Building is very clean and so beautifuly decorated.

Foot massagesNail art
Carla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had my first experience at PT Nail & Spa, and was SO impressed! Beautiful salon, CLEAN, organized, friendly and my nails look fabulous!! And by the way, I had the best pedicure EVER.

Dip powderFoot massagesPedicure
KatieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I got my wedding manicure and pedicure at PT Nail & Spa and loved the entire experience. They do beautiful work, and the environment is so relaxing. My maid of honor and flower girl got a manicure and pedicure here as well and loved their nails!

Kids' manicuresDip powderFoot massages
ElizabethLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Easily one of the best pedicures that I have ever gotten. The technician was extremely thorough and spent plenty of time perfecting the nail, cuticle, and callus removal. The massage portion was excellent. I did choose one of the upgraded options, so I cannot speak to the general pedicures, but I highly recommend…

Callus removalFoot massagesNail cut & filing
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service! Friendly, professional, and our nails and toes turned out perfect! Thank-you!!

Acrylic nailsFoot massagesGel manicures
NatalieLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love coming here! It is exceptionally clean and peaceful, and the techs definitely know what they are doing.

Foot massagesGel manicuresPedicure
JLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I received an excellent pedicure + foot massage by Bee. Very attentive and focused on customer happiness.

Foot massages
Anne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love it very good

Acrylic nailsBack massagesDip powder

Show more foot massages reviews (5 more) →

Price

$68-16% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure115$45–$81
Manicure73$48–$79
Acrylic nails47$53–$81
Foot massages45—
Gel manicures44$56–$124
Nail art39$70–$129
Dip powder21—
Nail designs17—

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