Experts Reviews · Company report
Pro Nail & Lounge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Pro Nail & Lounge

Chaska, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.8★ from 363 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro Nail & Lounge is better than 82% of beauty salons.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro Nail & Lounge is better than 74% of beauty salons.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro Nail & Lounge is better than 89% of beauty salons.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro Nail & Lounge is better than 100% of beauty salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro Nail & Lounge is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro Nail & Lounge is better than 81% of beauty salons.A
81

Reviews for your job

Customers hired Pro Nail & Lounge for 8 kinds of job.

Pro Nail & Lounge for nail art

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$70–$129
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail art”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 39 Google reviews tagged “Nail art”

Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very good service and great employees, especially the manager, he is very kind and welcoming. An overall amazing experience and beautiful nails. Would 100% recommend!!

Paid $40–60Nail art
jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The staff here are really kind and helpful, making sure that everyone is comfortable and relaxed. The nail art they do is absolutely beautiful and is very gentle with your skin if it’s damaged and provides some different options in case you need stronger nails or a nail replacement. I really like this nail salon,…

Nail artNail designs
VidyaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This is a fantastic place. Highly recommend their Crystal Spa Pedicure🎉

Foot massagesNail artNail designs
Mykaila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

It was really good they did such a good job and they did exactly what I wanted

Paid $120–140Nail art
MeganLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★

Showed the man at the front desk a few short nail inspo pics I had in mind, he told me no matter which one I chose it'd look bad because my nails are short. As a hairdresser I can't have long nails or I run the risk of scratching my clients, and I need these to last a week without trimming them so I actually cut…

Customer photo from Megan's reviewCustomer photo from Megan's review
Paid $60–80Nail artGel manicures
Aryn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was my first visit to this salon and I will definitely be back! Julie was so awesome and my nails turned out exactly how I wanted. Highly recommend coming here! The price was very reasonable too.

Paid $80–100Nail artNail designsDip powder
Penelope2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly, beautiful nails!

Paid $80–100Nail artNail designs
Ashley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The owner and Trang were very nice and welcoming! Great new ownership , looking forward to coming back. Thanks !

Paid $80–100Foot massagesNail artNail designs
Camryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was amazing service, Johnny and Treng (the owners) were super nice and did a lovely job! Definitely recommend!

Paid $40–60Nail art
Sophia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

owners were super nice, friendly and funny! very clean, cute salon and gel x turned out great!

Paid $40–60Nail art
Candace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you ever want a relaxing spa experience, this is the place. It is in the heart of Chanhassen and has the most amazing nail techs. They are very professional and detail oriented. This is my go-to salon from now on.

Paid $100–120Foot massagesNail artPedicure
Tammy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience with my daughter and nieces! Their manicures turned out fantastic and the attention given was the best I’ve seen. My pedicure was so relaxing and wonderful and felt truly pampered. Wanted to treat the girls, and they definitely delivered a great experience and atmosphere to do just that! We’ll definitely visit again!

Foot massagesSculpted nailsNail art
JennyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clean and great service! I worked with Yen. She was outstanding. My hooves have been transformed into something I can show at the beach now. Thank you Yen.

Paid $80–100PedicureFoot massagesNail art
Shayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been coming here for the last 6 months and every single time it turns out amazing! Everyone I’ve had has been absolutely wonderful 🩷 Price without tip is usually about $70-75 which I think is such a good price considering the quality of work, definitely recommend 🥰

Paid $80–100ManicureNail artNail extensions
ava4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

100/10 every time! Great service and even a better job at doing nails.

Paid $100–120PedicureManicureFoot massages
JessicaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

PT Nail & Spa did it again! These ladies are so passionate about the work they do. They are careful, timely, and detailed. My daughter and I went as a date (she had an exact nail design in mind) and had a blast. The ladies were kind, funny, and ensured the nails requested were what we got; down to the last detail.…

Paid $40–60ManicureNail artNail painting
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Lyn gave me an amazing pedicure and was so sweet. My daughter and I both saw Ivan for manicures. We showed her pictures of what we wanted and she replicated them perfectly. Her nail art was amazing. Everyone in the nail salon was so welcoming, they had a refrigerator full of beverages, and made sure everyone…

Acrylic nailsCallus removalNail art
E.Local Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ivan and Emma always do an amazing job on my nails! I moved to Chaska in April and tried a few different salons before finding this place - and I’m never going anywhere else. Relaxing with a glass of wine and a million colors to choose from, you can be confident they will get you the outcome you desire. I get long…

Acrylic nailsHand & foot massagesManicure
Heather6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ivan did an amazing job with a custom set of Halloween nails for my daughter - acrylics, gel and custom designs! Highly recommend this spa. Very clean, friendly and a great value for the work!

Acrylic nailsNail artNail designs
Joey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Upon arrival we had warm greetings and were welcomed right away. We got in right away and the Pedicure was amazing. Building is very clean and so beautifuly decorated.

Foot massagesNail art
Maddy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve gotten my nails done here several times and every single time I’ve loved them! Ivan does such a great job, she is so kind and helpful and is so good with nail designs!

Acrylic nailsManicureNail art
HannahLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are incredible very kind and professional with a clean and calming environment they always get my nails to be exactly what I was hoping for whether it's the nail art or the color it's always amazing and they're all so nice 10/10 would recommend

Gel manicuresManicureNail art
Satara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service was amazing I love Ivan and the rest of the women there

Acrylic nailsNail artNail extensions
Samantha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I met Jackie through a gf and I will NEVER go through anyone else. I drive 3 hours to have them do my nails. One word: PERFECTION!!!

Dip powderGel manicuresManicure
Jasmin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I love this place, the people here are so nice. this is the place to go. You are definitely paying for the quality, they are super long lasting. love this place!

Nail art
StacyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

LOVE this place!!! Best nail salon in the area! Friendly and fun atmosphere! Great customer service!

Dip powderManicureNail art
Candice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I really love coming to see Jackie she’s the only nail tech that I will ever come to

Acrylic nailsDip powderGel manicures
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Literally the BEST place to get your nails done! Jackie and her staff do the best work, are friendly, and make you feel like you’re the most important customer! I will never go anywhere else! 💜

Acrylic nailsGel manicuresNail art
Anne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love it very good

Acrylic nailsBack massagesDip powder
NatashaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I always come to Jackie for my Gel manicures. She is SOO amazing and always does my shape exactly how I want it. I am a very loyal customer to her for over 3 years now! Also Lyn is amazing with pedicures!!! Her foot massages are soooo amazing!!!! I would 10/10 recommend this nail shop. Also newly remodeled and great vibe!

Acrylic nailsGel manicuresManicure
Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Staff and owner cater to your every need !! Very clean and wonderful options.They will always make time for all your needs!! The nail art is gorgeous and the pedicures are to die for!! Is forever my nail spot !! I love Jackie and all the staff very friendly !

Acrylic nailsNail artPedicure
Ashlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lovely place with great staff who go above and beyond to make sure I am satisfied with my service here. Brought my mom to get pedicures here for Valentine’s Day and we both had a blast! Lots of great colors to pick from! Definitely coming back.

Acrylic nailsNail artPedicure
Nessa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service! Tiffany did an awesome job and was very friendly!

Gel manicuresManicureNail art+ Punctuality+ Cleanliness+ Quality
Marley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I love all the personalities in this salon! Everyone is super sweet and incredibly talented! I’ve never written a review for anything before but I’ve truly never loved my nails more than I do right now after Helen got a hold of them. She exceeded my expectations and offered insights on what nail shape would flatter…

Acrylic nailsGel manicuresManicure+ Cleanliness+ Quality+ Professionalism
ALocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My nails came out great! They were helpful and honest about what I should do with my nails that were done elsewhere. They are very clean and professional! I found my new nail salon spot!

Nail art+ Cleanliness+ Quality+ Professionalism
Sophia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $80–100Nail art
Amira1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Acrylic nailsDip powderGel manicures
BrookeLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Acrylic nailsNail art+ Punctuality+ Cleanliness+ Quality
Tammy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Acrylic nailsGel manicuresNail art+ Punctuality+ Cleanliness+ Professionalism

Price

$68-16% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure115$45–$81
Manicure73$48–$79
Acrylic nails47$53–$81
Foot massages45—
Gel manicures44$56–$124
Nail art39$70–$129
Dip powder21—
Nail designs17—

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