How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%37+2.6Craft & service penalty71−2.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPro’s Plumbing and Sewer Inc.
Bay City, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 10 water heater repair · 4.8★ from 380 Google reviews
Report card
Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Pro’s Plumbing and Sewer Inc. for 8 kinds of job.
Pro’s Plumbing and Sewer Inc. for plumbing leak detection
Clear ✕All 10 Google reviews tagged “Plumbing leak detection”
Called to get help and within 20 minutes Chad shows up and fixes leaK and then repaired disposable. Great service
Good services, honor. Quick repair, very professional.
Highly Recommend! Provided a free estimate within 24 hours. They fixed the leak efficiently and effectively, for a great price! Chad was great!
Great service with a Great Price 😊Thank you 😊
They came to give an estimate price of what needed to be done a week ago. Was told they'll reach out the next day... No response... Waited a week.... No response. Called again 11 days later... Our calls are getting forwarded after i left a voicemail. We're very patient people but when people lie and go out of their…
Thank you so much Chad, he came with so little notice to my house, he is very polite, profesional and patient. Chad explained every single step that he was doing to make feel less stressfull . Thank you thank you again. I absolutely recommend him.
Was early, did a great job and will definitely call them again if needed.
Felipe from Pro's Plumbing came to check out what I thought was a leaky pipe in the basement ceiling. Turns out my 2nd bathroom had a leak between the toilet tank and the bowl that leaked through the floor into my basement. Felipe changed out my toilet and everything is working great! In and out in under 2 hours. Great service and fair pricing.
Aaron came out to my house on a Saturday limping, and in pain. He never complained once. Quickly, fix a leaking pipe in my ceilng, which was a failed attempt by another company. Excellent customer service & fair price. I absolutely would recommend them. Thanks Pro Plumbing!
Couldn't find anyone to come out the same day. Gave these guys a call and Felipe came out within an hr. Fixed my problem in about an hr and was good to go!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 13 | — |
| Plumbing leak detection | 10 | — |
| Drain cleaning | 9 | — |
| Plumbing leak repair | 7 | — |
| Faucet installation | 6 | — |
| Shower repair | 6 | — |
| Toilet repair | 5 | — |
| Water heater installation | 5 | — |
