Carpet cleaning service · Sacramento, CA · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%97+6.9Craft & service penalty89−1.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#54 of 71 pressure washing servicesiPosition by Experts Score among all companies we track in this category. · better than 24%
4.9★★★★★419 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
81%reviews answered by the owner
$176typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Pro Team Carpet Cleaning Sacramento 4.9 out of 5 based on 419 reviews, with the owner responding to 81 percent of them. Customers frequently praise the company for same-day availability, thorough stain removal, and clear communication regarding pricing and processes. While many note the professionalism and speed of the technicians, lower-rated reviews highlight instances of missed appointments, lack of communication, and property damage caused by water overspray during the cleaning service.
Google rating: 4.9 out of 5 from 419 reviews (96% five-star).
Reviews on this page: 419 Google reviews (352 with written comments, 26 with photos).
Owner responses: the business replied to 81% of reviews.
Most recent review: August 26, 2026.
Service: Pressure Washing Service serving Sacramento, California.
Data from Google, last updated November 3, 2026.
Score profile vs other pressure washing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyPressure Washing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro Team Carpet Cleaning Sacramento: 94/100 on this factor. Category median: 98.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro Team Carpet Cleaning Sacramento: 91/100 on this factor. Category median: 98.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro Team Carpet Cleaning Sacramento: 89/100 on this factor. Category median: 100.A
89
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro Team Carpet Cleaning Sacramento: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro Team Carpet Cleaning Sacramento: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro Team Carpet Cleaning Sacramento: 97/100 on this factor. Category median: 83.A
97
Bar = this company · dark tick = category median.
Star ratings
419 Google reviews we collected
4.9of 5
5 stars40396%
4 stars82%
3 stars10%
2 stars10%
1 star61%
Praise vs complaints
Phrases our text analysis found in 352 written reviews
99%praise
Praise72699%
Complaints111%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1442%
Reasonable1752%
Overpriced00%
Not sure26%
$176-24% vs typical pressure washing services
Middle half of what 26 customers paid ($132–$285) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude19126%
Quality & results17824%
Speed & response14420%
Would recommend9913%
Price & value679%
Communication365%
Honesty & trust223%
What customers talk about
We read 352 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the moment he arrived, he was incredibly welcoming, friendly, and personable.”
“Very unprofessional!”
“He was on time, communicative, and got the job done regardless of the obstacles.”
“They did a very good job on our carpet and removed a terrible stain that was there for 2+ years.”
“His amazing personality immediately made me feel comfortable, and he was genuinely kind and respectful throughout the entire visit.”
“I highly recommend ProTeam Cleaning and would absolutely request Christopher again for future services!”
“Pricing was completely reasonable for what I requested.”
“Called for an estimate got an appointment date and time.”
“Employee very courteous and explained process thoroughly”
“The up front estimates and cost were well within expected reason, with no hidden fees.”
People customers mention
Christopher20 reviews
Chris7 reviews
Matt5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pro Team Carpet Cleaning Sacramento for 5 kinds of job. Pick one to see what they paid and said.
TTimLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This was our first time using Pro Team Clean. We are extremely happy with the service and their representative Rydell!!
Ccarolyn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Called in the morning and they were here before the afternoon on the same day. Great customer service. The carpet came out better than I expected because there were some really bad stains. Definitely will recommend them and use them in the future
MMalloryLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great work! He explained everything to me thoroughly. So I knew exactly what I was paying for. And he was even able to get a stain out that we weren't really sure would come out that my previous carpet cleaner didn't get out. Highly highly recommend! Friendly, respectful, and professional.
AANNETTE1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Absolutely awesome results. Thank you. Employee very courteous and explained process thoroughly
Paid $150–200Great price
TTwinkie10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Christopher was my tech. He is a whole vibe!! I love his attitude and energy. Very quick as well. He was in and out 3 rooms and hallway under an hour. Carpet looks new! Will request him if possible.
Paid $150–200Great priceCarpet steam cleaning
JJess8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The team was so kind and right on time. They made the whole process fast, easy, and very low stress. Carpets feel and look much cleaner! Pricing was completely reasonable for what I requested. Thank you guys :)
Amazing Service!!
I had an absolutely wonderful experience with ProTeam Cleaning, and I especially want to recognize Christopher for his outstanding service! From the moment he arrived, he was incredibly welcoming, friendly, and personable. His amazing personality immediately made me feel comfortable, and he was genuinely kind and respectful throughout the entire visit.
Christopher did an excellent job cleaning my carpets and paid close attention to detail to make sure everything was done properly. Beyond doing great work, he was simply a pleasure to have in my home. You can tell that he is a genuinely good person who takes pride in what he does and truly cares about providing a positive experience for his customers.
It is not every day that you come across someone who is both excellent at their job and such a kind, positive, and welcoming person. ProTeam Cleaning is lucky to have Christopher on their team! I highly recommend ProTeam Cleaning and would absolutely request Christopher again for future services! 5 stars for Pro Team!
Price assessment: Great price
Services: Carpet steam cleaning, General carpet cleaning, Pet stain & odor removal
Response from the owner · 2 months ago
Thank you Cherelle for the review and the kind words 🙏. We really appreciate you choosing us for your carpet cleaning and that Christopher did a great job on the carpets! We look forward to servicing you in the future.
T
Tim NLocal Guide · 20 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
This was our first time using Pro Team Clean. We are extremely happy with the service and their representative Rydell!!
Price assessment: Reasonable price
Price: $150–200
Services: Carpet steam cleaning
Response from the owner · 2 months ago
Tim, Thank you so much for choosing Pro Team! We’re thrilled to hear you were happy with the service and that Rydell took great care of you. We truly appreciate your business and are proud to provide you with quality carpet cleaning in Sacramento!
C
carolyn evans4 reviewsiTotal number of Google reviews carolyn has written across all businesses on Google Maps, not just this one.
Called in the morning and they were here before the afternoon on the same day. Great customer service. The carpet came out better than I expected because there were some really bad stains. Definitely will recommend them and use them in the future
Price assessment: Reasonable price
Price: $100–150
Services: General carpet cleaning
Response from the owner · 2 months ago
Thank you Carolyn for the review and choosing Pro Team for your carpet cleaning! We really appreciate your business! 🙏
M
Mallory CeeLocal Guide · 40 reviewsiTotal number of Google reviews Mallory has written across all businesses on Google Maps, not just this one.
Great work! He explained everything to me thoroughly. So I knew exactly what I was paying for. And he was even able to get a stain out that we weren't really sure would come out that my previous carpet cleaner didn't get out. Highly highly recommend! Friendly, respectful, and professional.
Price assessment: Great price
Price: $300–350
Services: General carpet cleaning, Pet stain & odor removal
Response from the owner · 2 months ago
Thank you Mallory for the review! We really appreciate your business! 🙏
A
ANNETTE DUlLIN1 reviewiTotal number of Google reviews ANNETTE has written across all businesses on Google Maps, not just this one.
Chris was very professional and helpful in determining the best service level needed. He was prompt and on time and great in communication. The carpet looks so much better I wish I would have called earlier!
Services: Carpet steam cleaning
Response from the owner · 3 months ago
Thank you Melanie for the review! We really appreciate it! 🙏
T
Twinkie Lashell10 reviewsiTotal number of Google reviews Twinkie has written across all businesses on Google Maps, not just this one.
Christopher was my tech. He is a whole vibe!! I love his attitude and energy. Very quick as well. He was in and out 3 rooms and hallway under an hour. Carpet looks new! Will request him if possible.
Price assessment: Great price
Price: $150–200
Services: Carpet steam cleaning
Response from the owner · 3 months ago
Thank you Twinkie for the review and choosing us for your carpet cleaning! 🙏
C
Corban Tackitt3 reviewsiTotal number of Google reviews Corban has written across all businesses on Google Maps, not just this one.
Amazing cleaning company! They cleaned my giant 6 piece modular sectional quickly and efficiently. Chris was extremely helpful and knowledgeable, even gave me great tips on couch health maintenance/cleaning recommendations. Will absolutely use again in the future
Response from the owner · 4 months ago
Thank you Corbin for the review! We really appreciate your business and choosing us to clean your sectional. 🙏
J
Judy Morgan4 reviewsiTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
The team was so kind and right on time. They made the whole process fast, easy, and very low stress. Carpets feel and look much cleaner! Pricing was completely reasonable for what I requested. Thank you guys :)
Price assessment: Great price
Price: $150–200
Services: Carpet steam cleaning
Response from the owner · 4 months ago
Thank you Jess for the review and choosing us for your carper cleaning. 🙏🙂
