Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Pro Team Carpet Cleaning Sacramento logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%97+6.9Craft & service penalty89−1.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Pro Team Carpet Cleaning Sacramento

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 71 pressure washing services · 4.9★ from 419 Google reviews

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Report card

Percentile vs other pressure washing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro Team Carpet Cleaning Sacramento is better than 94% of pressure washing services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro Team Carpet Cleaning Sacramento is better than 91% of pressure washing services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro Team Carpet Cleaning Sacramento is better than 89% of pressure washing services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro Team Carpet Cleaning Sacramento is better than 100% of pressure washing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro Team Carpet Cleaning Sacramento is better than 100% of pressure washing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro Team Carpet Cleaning Sacramento is better than 97% of pressure washing services.A
97

Reviews for your job

Customers hired Pro Team Carpet Cleaning Sacramento for 5 kinds of job.

Pro Team Carpet Cleaning Sacramento for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 10 Google reviews tagged “Area rug cleaning”

PatriciaLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used them twice now. Always easy to get an appointment. I’ve been very happy with the work done.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Tatiana11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great team! Amazing and professional.

Carpet steam cleaningArea rug cleaning+ Professionalism
Frederick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Heraclio was very efficient and did a fantastic job at a reasonable price. Also just generally a really nice guy. Thank you!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
ReneeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a big accident with tomato sauce on my living room furniture and area rug. Called and they got someone out right away. The technician was on time, professional, and got the stains out. Yay! Reasonable on pricing too! Will use them again.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super nice guys. Very polite. High quality workmanship.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Dannielle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rydel was very professional, polite and helpful. He worked quickly and did a great job.

Area rug cleaning
Joyce10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Christopher came on time after he called to tell me when he'd be here. He explained what he could do and what to expect with results. Went to work and was finished in a timely fashion. Left areas looking wonderful. He also gave me some information about area rugs and their care, which I didn't know. Would use this company again. Thanks

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Wow! That's all I got to say. Christopher saved our brand new white wool area rug. He is truly the carpet cleaning master. Fantastic knowledge of the chemistry and right treatments for the rug and a super personable guy. Showed up right on time too. Our brown, badly stained spot came out absolutely perfect. I'm so…

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Sherry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Punctuality
Trish5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality

Price

$176-24% vs typical pressure washing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 52%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning76$132–$198
General carpet cleaning47—
Pet stain & odor removal30—
Upholstery cleaning26—
Area rug cleaning10—

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