Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Pro Tech Pest Elimination Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Pro Tech Pest Elimination Inc.

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 379 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro Tech Pest Elimination Inc. is better than 98% of bed bug exterminators.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro Tech Pest Elimination Inc. is better than 98% of bed bug exterminators.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro Tech Pest Elimination Inc. is better than 100% of bed bug exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro Tech Pest Elimination Inc. is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro Tech Pest Elimination Inc. is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro Tech Pest Elimination Inc. is better than 81% of bed bug exterminators.A
81

Reviews for your job

Customers hired Pro Tech Pest Elimination Inc. for 8 kinds of job.

Pro Tech Pest Elimination Inc. for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “General pest inspection” · showing 20

Nathaniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Great job Lucas!!!

General pest inspectionCockroach extermination
Jena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We have been with Pro Tech for years. Our “bug guy” Keith is very attentive. Thank you Pro Tech and Keith for always providing great service!

Great priceSpider exterminationGeneral pest inspection
Latinos3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Keith did an amazing job today , went on above and beyond to clean and deep treatment for all the bugs and spiders.

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Keith is the man took care of my pest problem very informative and knowledgeable about product or solution he uses and how it effects the different species.

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Javon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Keith came through and did an awesome job cleaning the webs spraying down the whole house inside and out to help with ants and spiders. Definitely recommend him to anyone looking to go with this company.

Paid $60–80Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
RandyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Keith was friendly, professional and addressed any concerns I had. He serviced our property in a timely manner.

Not sureGeneral pest inspection
Xavier3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Keith was fast and efficient with the work we had done today!

General pest inspection
jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Keith was Very nice and friendly

Not sureGeneral pest inspection
Adreena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Keith helped me, he worked quickly and was straightforward!

Paid $1–20Great priceGeneral pest inspection
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I am so fortunate to have come in contact with Pro Tech Pest Elimination. I am rating their service an "A". Lucas is the technician who services my home. Form this first contact I made with Lucas, I immediately notice his dedication to ensure all my concerns were discussed and addressed, as needed. This action…

Paid $60–80Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Kelli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Pro Tech has helped keep our home bug free for 2.5 years now. Lucas is great! I know that I can count on him to do a great job spraying around my home, checking in on any previous concerns, and cleaning up any webs that might show up on the eves. Thank you Lucas!

Reasonable priceGeneral pest inspectionBug & insect extermination
EddieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

100% happy that I made the switch to Pro Tech. My last provider was a scam. Our Tech, Lucas, was great. Professional communication and service.

Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Sidne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

So efficient but more importantly, incredibly friendly! Lucas is l so polite and genuinely cares to hear about how your day is going. You can’t go wrong with his service

General pest inspection
Shatasha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Lucas did a great job spraying my apartment definitely recommend this company

General pest inspectionCockroach extermination
Mrs.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve seen a huge improvement since using Pro Tech Pest Elimination Inc., and a big part of that is thanks to Lucas. He is professional, thorough, and someone I feel completely comfortable letting into my home. I remotely unlock the house for him and he sprays thoroughly around the perimeter and the areas that need…

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Kellen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Lucas is amazing

Paid $40–60Great priceSpider exterminationGeneral pest inspectionMosquito extermination
Corinne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Jason is a great technician. Knowledgeable and polite. Even sprays around our travel trailer to keep black widows away. Never any problems in between visits.

Paid $40–60Great priceGeneral pest inspectionBug & insect extermination
Wendy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jason was prompt , friendly and answered any questions we had.

Paid $40–60Reasonable priceHome inspectionGeneral pest inspection
ChrisLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Pro Tech MIchael has kept our house free from bugs and furry things! Always quick and friendly and knowledgeable. Thank you!

Great priceRodent exterminationGeneral pest inspectionAnt extermination
Solid1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jason is always on point, friendly and professional

Great priceRodent exterminationGeneral pest inspection

Show more general pest inspection reviews (23 more) →

Price

$63-39% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 25%Overpriced 1%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination57$71–$126
General pest inspection43$68–$116
Spider extermination43$79–$141
Cockroach extermination37$88–$282
Home inspection35$68–$146
Rodent extermination28$88–$323
Ant extermination21$63–$194
Hornet & wasp extermination7$83–$246

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