Experts Reviews · Company report
Pro the Distance Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Pro the Distance Plumbing

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,012 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro the Distance Plumbing is better than 94% of garbage disposal repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro the Distance Plumbing is better than 90% of garbage disposal repair.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro the Distance Plumbing is better than 96% of garbage disposal repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100

Reviews for your job

Customers hired Pro the Distance Plumbing for 8 kinds of job.

Pro the Distance Plumbing for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$517
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 45 Google reviews tagged “Faucet repair” · showing 40

ElaineLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Came on time. Showed me estimates and got all the supplies for the job. Checked the areas for any needs.

Paid $2,000+Reasonable priceFaucet repairWater heater repairPlumbing leak repair
Justice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★

Just found out that they didn’t even fix the problem of the toilet leaking they charged us 3 times the amount of what other plumbers charge on top of that they said I needed a new water heater and it wasn’t up to code we brought other plumbers out and they said that our water heater was fine and up to code. Don’t…

Paid $900–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Maeve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Reece was very helpful and did great work!

Paid $1,600–1,800Reasonable pricePlumbing leak detectionFaucet repairService not listed
CharlesLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jared did a fantastic job ! He made sure everything was great and done right !

Paid $1,000–1,200Reasonable priceFaucet repairFaucet installation
Jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent, Professional, was happy to explain what they were doing and why it mattered. Will use again.

Paid $2,000+Great priceFaucet repairWater heater repair
greg12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin did a great job. He was very courteous and knowledgeable. He explained everything clearly and we recommend him highly.

Paid $200–400Reasonable priceFaucet repairWater heater repair
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zack and Riley Very good honest company to use. Friendly and are respectful. Good guys!!!

Paid $1,200–1,400Faucet repairWater heater repairPlumbing leak repair
Bill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We cannot say enough about Mike and Elliot’s work on our barn-shed full bathroom. These two guys dove into a huge project and never once complained or said they couldn’t get it done. That’s professionalism. By the end of the day, everything was working tiptop and they left it cleaner than they found it. It’s hard…

Paid $2,000+Great priceToilet repairWater heater installationShower installation
Vicki9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Justin was professional, thorough and friendly. He diagnosed and resolved my issue quickly and didn't leave a mess. Great service, great company!

Great pricePlumbing pipe repairFaucet repair
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful service throughout the entire process. I would absolutely recommend this plumbing company to anyone without hesitation. From the initial call to set up a consultation to the finished process. Super Friendly office staff that answered the phone and collected information and set the appointment. We were…

Paid $2,000+Reasonable priceToilet repairWater heater installationFaucet repair
AimeeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Five stars for Reece! He was very polite and knowledgeable. We needed a new water heater installed and a faucet fixed, and he made the whole process fast and seamless. Diagnosing the problem and installing the replacement happened in a matter of hours. Also shout out to the tech who installed the water heater, he…

Water heater installationFaucet repair
Jean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I highly recommend Elliott. He was quite knowledgeable at his profession and fully explained what he was doing to the water heaters and faucets. I would definitely call and request him to return should I need any further plumbing needs.

Paid $1,000+Reasonable priceFaucet repairWater heater repairFaucet installation
Kraig7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

As a former professor of electrical and computer engineering, I seek professionalism and perfection. Elliott surpassed each and every expectation I had. He was kind, considerate, a great communicator, and someone who takes great pride in his work. How refreshing! There is no doubt I will not accept anyone else but Elliott!

Water heater installationPlumbing pipe repairFaucet repair
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Low sales pressure which I liked

Paid $400–500Reasonable priceFaucet repair
The8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jared was absolutely amazing!! He patiently answered all my questions, made sure I felt comfortable with the technical things, and has such a great personality. He kept me informed before proceeding what the cost would be, you know, instead of that surprise “huge bill” presented at the end. I will definitely be…

Reasonable priceFaucet repair
matthew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

To be perfectly honest, these guys did a great job. They were quick to respond, very nice, efficient with excellent results. But be prepared to pay a premium price for this professional service. I'm not unhappy or pointing fingers because life is expensive. Yet I would advise trying DIY, then after things fall apart, prepare to sell a kidney.

Paid $1,000+OverpricedFaucet repair
Bobby5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I called for their service and the lady that answered the phone was super nice and helpful! They were out here on time and the technician did a fantastic job and was also very nice and did more than I expected! I was very pleased with their overall service and couldn’t have asked for better help!

Drain cleaningFaucet repair
SirenaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

They did a good good job replacing my bathtub faucet. It had been leaking for a long time and other plumbers replaced nozzles but hadn't fixed it. So far is working just the way that it should. Plumber was very kind and knowledgeable.

Paid $900–1,000Faucet repair
SK5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mike worked expertly and competently. (He told me that the company’s name was changing. Sounded lame.)

Paid $1,000+Not sureGarbage disposal installationFaucet repair
JasonLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Did an excellent job on a multi-room plumbing issue. Got shut off valves corrected for dish washer install, and also addressed outdoor spigot that had rusted and whose pipes were hidden in the wall without ready access.

Paid $900–1,000Reasonable priceFaucet repairOutdoor plumbing system repairFaucet installation
Mitch1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Justin was incredibly helpful! I’ve spent enough time on job sites to know when people are blowing smoke, but Justin was genuine, knowledgeable and worth every second!

Paid $1–100Great priceDrain cleaningFaucet repairSewer cleaning
MatthewLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Elliott went above and beyond helping us diagnose the issue with our water heater and helping us make a decision about getting a new one. He was also very helpful with some other plumbing issues. Justin was very professional with the install and answered all my questions after the installation was complete. I…

Paid $1,000+Reasonable priceWater heater installationFaucet repair
DeanaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Justin had great communication and had me fixed up in no time.

Plumbing pipe repairFaucet repair
Connor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service. Good communication, fair price, knowledgeable.

Paid $100–200Reasonable priceFaucet repairPlumbing leak repair
DeeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This company is so quick to answer questions, so professional and we were able to book an appointment within a week of our call! Their rep, David, was on time and texted when he was 25 min away. My husband said he was excellent working on our home and solved a problem with a burst faucet easily.

Paid $300–400Great priceFaucet repairWater heater repair
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Elliott was very helpful and professional. He did great work fixing my bath tub faucet. Appreciate him coming out today and working with me explaining the process what was needing to be done. Appreciated his kindness and patience to help me through my questions.

Paid $400–500Reasonable priceFaucet repair
Caroline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

David and Zak were amazing! They showed up on time, wore shoe covers inside, listened attentively to the problem, and spent ample time root causing the issue. They were able to catch a problem early, before it became a bigger issue which I am grateful for. I can’t recommend this company enough for reliable, fast, and friendly service!

Paid $1,000+Reasonable pricePlumbing leak detectionFaucet repairShower repair
Connie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I recently had the pleasure of working with Elliot from Smith Brothers Plumbing, and I couldn’t be more pleased. He was on time, professional, friendly, and clearly very knowledgeable. He took the time to explain everything and made sure the job was done right. It’s refreshing to work with someone who shows up when…

Paid $100–200Great priceFaucet repair
NicoleLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I'm a house manger for a great couple, we had some plumbing issues and Jared came out the same day. He fixed every issue we had and installed a pot filler in no time. I highly recommend this company.

Paid $800–900Great priceFaucet repairFaucet installation
Chauncey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Elliot was fantastic! Knowledgeable, professional and resolved all of our plumbing issues! 10/10 would recommend!

Paid $600–700OverpricedDrain cleaningFaucet repair
Shannon11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I text them on a Sunday. They were in my house Monday morning on time were able to get all of the work completed in the Same day. exceptional service reasonable pricing will definitely use again when I need. Would highly recommend to a friend!

Water heater installationGarbage disposal installationFaucet repair
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Aaryn was awesome. He provided a competitive quote which was much less one of the “bigger” plumbing companies in town that didn’t have time to bother with calling us back. His communication and professionalism was top notch, and we won’t hesitate to use his services again!

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Marilyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Reliable. Fast response

Faucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
TiffanyLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very awesome work very respectful

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Aaryn is hands down the best plumber I have ever worked with! He takes the time to ask questions to understand what your goals are, delivers on time, and respects your home.

Faucet repairPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Kenneth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greatest plumber. Does it right the first time for the right $. Super dependable. Extremely ethical and and very good work. Would strongly recommend!

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
RD1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Installed new propane line to house with multiple entrances. Great service, does what he says efficiently and on time. Goes above and beyond. I will definitely recommend Aaron and he will be my first call if I have plumbing needs in future.

Faucet installationShower installationToilet installation
Venkat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Appreciate Aaryn Smith work. He has done great quality work.Thank You Aaryn.

Plumbing leak detectionFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Barry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Smith plumbing put in a new faucet in the kitchen. Right on time. Aaryn is polite, gets the job done. He always answers his phone. No waiting two days for someone to get back with you. My plumber of choice. Barry K.

Toilet installationFaucet repairWater heater repair+ Punctuality+ Professionalism+ Value
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Knowledgeable and very friendly

Faucet repair+ Value

Show more faucet repair reviews (5 more) →

Price

$573+69% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 59%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation81$1.2k–$2.4k
Plumbing pipe repair72$248–$1.2k
Water heater repair62$57–$567
Toilet repair58$166–$480
Plumbing leak repair55$216–$988
Plumbing leak detection48$54–$520
Faucet repair45$148–$517
Drain cleaning31$39–$295

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