Experts Reviews · Company report
Pro the Distance Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Pro the Distance Plumbing

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,012 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro the Distance Plumbing is better than 94% of garbage disposal repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro the Distance Plumbing is better than 90% of garbage disposal repair.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro the Distance Plumbing is better than 96% of garbage disposal repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100

Reviews for your job

Customers hired Pro the Distance Plumbing for 8 kinds of job.

Pro the Distance Plumbing for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$520
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 48 Google reviews tagged “Plumbing leak detection” · showing 20

Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jared was knowledgeable and intelligent, took time to explain procedures, prices, and options, and answered all my questions patiently. He worked hard and efficiently, taking time to do a thorough job of the underground pipe repair. He was considerate and thoughtful, and cleaned up the work area afterward. I…

Plumbing leak detectionPlumbing pipe repair
JillianLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Amazing service - so thorough and competent! Highly recommend this service!

Plumbing leak detectionPlumbing pipe repairService not listed
Justice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★

Just found out that they didn’t even fix the problem of the toilet leaking they charged us 3 times the amount of what other plumbers charge on top of that they said I needed a new water heater and it wasn’t up to code we brought other plumbers out and they said that our water heater was fine and up to code. Don’t…

Paid $900–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Leola7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very knowledgeable, if the appliance service tech had listened as I explained what Elliot had said was causing the water leak, I probably would not be going through remediation of water damage now. He explains everything & answers questions so the ‘novice’ can understand.

Paid $600–800Reasonable pricePlumbing leak detectionOutdoor plumbing system repair
Phillip5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Justin came out this morning. He did a great job. He’s real knowledgeable. Took the time to answer every question I had. I highly recommend him

Paid $1,600–1,800Great pricePlumbing leak detectionFaucet installationShower repair
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our (old) water heater started leaking late yesterday afternoon so we started calling places. We lucked into calling Pro the DISTANCE, and getting to speak to Kaitlyn. She was pleasant and helpful, even trying her hardest to find someone that could come last night. That didnt work out, but by 8 am, Elliot was here.…

Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
Maeve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Reece was very helpful and did great work!

Paid $1,600–1,800Reasonable pricePlumbing leak detectionFaucet repairService not listed
Nick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome service! Quick and easy, and got everything fixed super quick!!!!

Paid $2,000+Great priceWater heater installationShower installationPlumbing leak detection
Dan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Riley did great work on a sweaty and dirty job in our crawlspace and laundry area. No leaks so far. Justin was patient and understanding with the quoting as well. A few big jobs taken care of the same day that we called.

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repair
Bill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We cannot say enough about Mike and Elliot’s work on our barn-shed full bathroom. These two guys dove into a huge project and never once complained or said they couldn’t get it done. That’s professionalism. By the end of the day, everything was working tiptop and they left it cleaner than they found it. It’s hard…

Paid $2,000+Great priceToilet repairWater heater installationShower installation
Sean9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Elliott is the man. He came to help solve a leak we were having and took care things extremely quickly and thoroughly. He’s a great communicator and it’s clear he’s very knowledgeable.

Paid $200–400Great priceToilet repairPlumbing leak detection
Pokemon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a water leak and googled plumbers. Justin from Smith bros showed up and listened to the issues and frustration and explained the entire process. After no water for a day and a half we are back in business! Thanks for the work and laughs! We will definitely use Smith Bros in the future.

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Easy communication, same day response, quote, and service. Clearly explained all my options with pros and cons without pushing me towards a specific option. I have saved this company to use for my future needs and to recommend to others with similar needs.

Paid $1,000+Reasonable pricePlumbing leak detection
Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great company to work with. Very pleased

Paid $500–600Reasonable pricePlumbing leak detection
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Elliott was fantastic!

Great pricePlumbing leak detection
Todd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I came home from vacation to a massive leak in my front yard. Zack from Smith Bros came the same day I called, identified the leak location, and fixed it. He also took the extra step to turn everything back on and check the meter to ensure no further issues. This extra step helped him identify a second, very small…

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Mr.Local Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were great, the reception lady gets a 11 out of 10. The serviceman was extremely knowledgeable. The price in my opinion is a little steep but thats because I dont know what all they do but they fixed my problem in 1.5hrs so im cool with it. TR

Paid $700–800Reasonable pricePlumbing leak detection
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Such a great experience. We woke up with major flooding from our shower. Aaryn was able to come out today(same day) and get everything fixed up for us. He took a look at other concerns we had around the house and did an amazing job explaining things. He is very personable and a pro at what he does. We will use him…

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Zack and Mike were fabulous! Quick to get the job done; very professional, courteous. Wonderful service! Will definitely use again if ever I have plumbing issues.

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repair
ScottLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★

Three years ago, I wrote a glowing review for Smith Brothers Plumbing. At the time, I was genuinely impressed with their professionalism. They installed my tankless water heater, and I referred people to them because I believed they were a company that took pride in their work. A lot has changed since then, and it’s…

Plumbing leak detectionWater heater installationWater tank installation

Show more plumbing leak detection reviews (28 more) →

Price

$573+69% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 59%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation81$1.2k–$2.4k
Plumbing pipe repair72$248–$1.2k
Water heater repair62$57–$567
Toilet repair58$166–$480
Plumbing leak repair55$216–$988
Plumbing leak detection48$54–$520
Faucet repair45$148–$517
Drain cleaning31$39–$295

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