How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREPro the Distance Plumbing
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,012 Google reviews
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Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pro the Distance Plumbing for 8 kinds of job.
Pro the Distance Plumbing for plumbing leak repair
Clear ✕All 56 Google reviews tagged “Plumbing leak repair” · showing 40
Came on time. Showed me estimates and got all the supplies for the job. Checked the areas for any needs.
Elliott went above and beyond in figuring out the reason behind a problem that has had us stumped for a long time and finally caused really high water and electricity bills. He could have just done the repair and not followed up on something that had him puzzled. He cared enough to check it out further and solved the mystery! He is much appreciated.
Zack and Riley Very good honest company to use. Friendly and are respectful. Good guys!!!
Secret's Out! Zack is absolutely the best! Professional, super knowledgeable, trustworthy, efficient, respectful--and really, really great at what he does. He gave me several options of ways to address a real doozy of a problem with a leak in my slab foundation, and went the extra mile to work with me, my crummy…
Elliott & his team are exceptional, from communication to cleanup. They're very knowledgeable, experienced & polite gentlemen. Casey, office staff, was an amazing help in working with insurance & keeping us up-to-date. Pro the Distance Plumbing is the company to choose for those BIG jobs that you want done right the…
We cannot say enough about Mike and Elliot’s work on our barn-shed full bathroom. These two guys dove into a huge project and never once complained or said they couldn’t get it done. That’s professionalism. By the end of the day, everything was working tiptop and they left it cleaner than they found it. It’s hard…
Wonderful service throughout the entire process. I would absolutely recommend this plumbing company to anyone without hesitation. From the initial call to set up a consultation to the finished process. Super Friendly office staff that answered the phone and collected information and set the appointment. We were…
Jared was 5 stars. As long as he is a plumber, he’ll be the person I call.
I worked with Justin & Jared who were knowledgeable and great to work with. Will continue to work woth Smith Bros plumbing. Highly recommended
Smith Brothers Plumbing are highly professional, extremely responsive, and easy to reach. We had some time-sensitive work we needed to get done (a leaking pipe in crawl space, replacing a pressure-reducing valve, and installing a new expansion tank for our water heater), and they responded to our inquiry right away…
We had a water leak and googled plumbers. Justin from Smith bros showed up and listened to the issues and frustration and explained the entire process. After no water for a day and a half we are back in business! Thanks for the work and laughs! We will definitely use Smith Bros in the future.
As a former professor of electrical and computer engineering, I seek professionalism and perfection. Elliott surpassed each and every expectation I had. He was kind, considerate, a great communicator, and someone who takes great pride in his work. How refreshing! There is no doubt I will not accept anyone else but Elliott!
We had an excellent experience with Smith Bros. Plumbing. Justin was super kind to my mom and myself. He communicated when he would arrive. Upon arrival, he quickly identified the problem and gave us a fair quote to fix it. I didn't feel like he tried to overcharge us. He conducted the repair and shared a…
Our experience with Smith Bros. Plumbing was top notch. Even after two rescheduled appointments due to emergencies, the team at Smith Bros. were communicative which to me and my family means a lot. Justin our plumber was fantastic, helpful and incredibly honest when diagnosing and fixing our shower drain issue.…
I came home from vacation to a massive leak in my front yard. Zack from Smith Bros came the same day I called, identified the leak location, and fixed it. He also took the extra step to turn everything back on and check the meter to ensure no further issues. This extra step helped him identify a second, very small…
Fast and rock-solid work. Elliott was professional, knowledgeable, and friendly. Needed them for a sudden leak, went ahead and bundled a (needed but not urgent) water heater. Highly recommended.
We recently needed a little TLC on our church’s baptismal tank, and Smith Bros exceeded every expectation. From the very first phone call with Katelyn to the on-site visit, with Zack their team was attentive, responsive, and genuinely invested in helping us. Zack was outstanding. From the moment he walked into our…
Great service. Good communication, fair price, knowledgeable.
Absolutely the best! They had to use a higher horsepower pump then was originally planned and they didn’t try to up change the original estimate even though they had to send another worker and spend additional hours fixing the problem. I would recommend them on any plumbing repair.
Justin was absolutely fantastic. Highly recommend this company. Very knowledgeable and they definitely go above and beyond.
Justin was helpful and great at walking through problems
Went above and beyond to ensure our issues were fixed! Pricing to repair a buried leak was 1/2 less than what another company quoted! Really great guys who earned my trust!
Top tier service. I even missed the doorbell and phone calls when he showed up, and made him wait on me. He wouldnt accept a word of apology over it. He just assured me that things happen. Very polite and knowledgeable and gave great instructions on how to prevent further problems. My toilets flush and my showers drain and I couldnt be happier.
Aaron is professional, honest, and comes highly recommended.
Showed up promptly, we have used them several times for flooding/backup issues. This visit they were able to use their camera to help me figure out the actual issue and came up with a solution to fix it!
Elliot was great. Came in on time and promptly fixed my new sink.
Elliott repaired an outside leak (located in our driveway concrete pad) which we thought was repaired 2 years ago with another plumbing service. We appreciated the timely response to our call and Elliott and Aaryn came and discussed our leak issue. Elliott located a loose fitting and repaired it the following day.…
Jared is knowledgeable, professional, and courteous. He is an excellent communicator, explaining everything that he was doing to fix our water leak and answering questions and fixing other plumbing issues of concern. An overall very pleasant experience. Smith Brothers Plumbing was quick to respond to taking care of…
Had leak somewhere in water line. Called Smith Brothers around 10:30 am and talked with, I believe, Caitlyn who was very polite and informative and set up an appointment with DAVID between 2:00 and 4:00. David arrived a little after 2:00pm, evaluated the problem and found the issue, explained the procedure to…
On time, very knowledgeable. Even educated me on hot water tanks. Will definitely use him again!!!!
Highly recommend Smith Bros. Plumbing! We had a water leak alert and called them this morning. Elliott came out this afternoon, fixed leaky valve in crawl space and is replacing water heater tomorrow morning. Excellent and professional service!
Smith Bros are our heroes!!! The city called and notified us of a possible leak. Smith Bros prioritized the urgency and came out same day. Sure enough upon examination and collaborating with a leak detection service a leak was located underneath the foundation in our living room. A couple days later with minimal…
Jared did a great job. Fast and professional.
Had a great experience, fast and efficient. Elliott is the best. Highly reccomend Smith Bros. Plumbing
Plumber was courteous, helpful and took time to answer my questions.
Justin did a great job. He took the time to answer all my questions and make sure I understood everything. Very good experience overall.
Smith Bros has been a wonderful bright spot in an otherwise unpleasant situation. When I got the call from my water company that I had a leak I immediately went to “next door” to see if I could find anything about who to call. Smith brothers was listed several times. Elliot came out the same day and diagnosed my…
We have used Smith Bros plumbing ever since they started in business. Now they have priced themselves out of our range. Yesterday they wanted $150.00 for a 15 minute job.
Greatest plumber. Does it right the first time for the right $. Super dependable. Extremely ethical and and very good work. Would strongly recommend!
Installed new propane line to house with multiple entrances. Great service, does what he says efficiently and on time. Goes above and beyond. I will definitely recommend Aaron and he will be my first call if I have plumbing needs in future.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 81 | $1.2k–$2.4k |
| Plumbing pipe repair | 72 | $248–$1.2k |
| Water heater repair | 62 | $57–$567 |
| Toilet repair | 58 | $166–$480 |
| Plumbing leak repair | 55 | $216–$988 |
| Plumbing leak detection | 48 | $54–$520 |
| Faucet repair | 45 | $148–$517 |
| Drain cleaning | 31 | $39–$295 |