Experts Reviews · Company report
Pro the Distance Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Pro the Distance Plumbing

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,012 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro the Distance Plumbing is better than 94% of garbage disposal repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro the Distance Plumbing is better than 90% of garbage disposal repair.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro the Distance Plumbing is better than 96% of garbage disposal repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100

Reviews for your job

Customers hired Pro the Distance Plumbing for 8 kinds of job.

Pro the Distance Plumbing for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$216–$988
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “Plumbing leak repair” · showing 40

ElaineLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Came on time. Showed me estimates and got all the supplies for the job. Checked the areas for any needs.

Paid $2,000+Reasonable priceFaucet repairWater heater repairPlumbing leak repair
Pam7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Elliott went above and beyond in figuring out the reason behind a problem that has had us stumped for a long time and finally caused really high water and electricity bills. He could have just done the repair and not followed up on something that had him puzzled. He cared enough to check it out further and solved the mystery! He is much appreciated.

Reasonable priceWater heater repairPlumbing leak repair
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zack and Riley Very good honest company to use. Friendly and are respectful. Good guys!!!

Paid $1,200–1,400Faucet repairWater heater repairPlumbing leak repair
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Secret's Out! Zack is absolutely the best! Professional, super knowledgeable, trustworthy, efficient, respectful--and really, really great at what he does. He gave me several options of ways to address a real doozy of a problem with a leak in my slab foundation, and went the extra mile to work with me, my crummy…

Plumbing leak repair
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Elliott & his team are exceptional, from communication to cleanup. They're very knowledgeable, experienced & polite gentlemen. Casey, office staff, was an amazing help in working with insurance & keeping us up-to-date. Pro the Distance Plumbing is the company to choose for those BIG jobs that you want done right the…

Reasonable pricePlumbing leak repair
Bill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We cannot say enough about Mike and Elliot’s work on our barn-shed full bathroom. These two guys dove into a huge project and never once complained or said they couldn’t get it done. That’s professionalism. By the end of the day, everything was working tiptop and they left it cleaner than they found it. It’s hard…

Paid $2,000+Great priceToilet repairWater heater installationShower installation
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful service throughout the entire process. I would absolutely recommend this plumbing company to anyone without hesitation. From the initial call to set up a consultation to the finished process. Super Friendly office staff that answered the phone and collected information and set the appointment. We were…

Paid $2,000+Reasonable priceToilet repairWater heater installationFaucet repair
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jared was 5 stars. As long as he is a plumber, he’ll be the person I call.

Paid $300–400Reasonable pricePlumbing pipe repairPlumbing leak repairGarbage disposal repair
Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I worked with Justin & Jared who were knowledgeable and great to work with. Will continue to work woth Smith Bros plumbing. Highly recommended

Plumbing pipe repairPlumbing leak repair
HilaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Smith Brothers Plumbing are highly professional, extremely responsive, and easy to reach. We had some time-sensitive work we needed to get done (a leaking pipe in crawl space, replacing a pressure-reducing valve, and installing a new expansion tank for our water heater), and they responded to our inquiry right away…

Paid $1,000+Reasonable priceWater heater repairPlumbing leak repair
Pokemon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a water leak and googled plumbers. Justin from Smith bros showed up and listened to the issues and frustration and explained the entire process. After no water for a day and a half we are back in business! Thanks for the work and laughs! We will definitely use Smith Bros in the future.

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Kraig7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

As a former professor of electrical and computer engineering, I seek professionalism and perfection. Elliott surpassed each and every expectation I had. He was kind, considerate, a great communicator, and someone who takes great pride in his work. How refreshing! There is no doubt I will not accept anyone else but Elliott!

Water heater installationPlumbing pipe repairFaucet repair
CandaceLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had an excellent experience with Smith Bros. Plumbing. Justin was super kind to my mom and myself. He communicated when he would arrive. Upon arrival, he quickly identified the problem and gave us a fair quote to fix it. I didn't feel like he tried to overcharge us. He conducted the repair and shared a…

Reasonable pricePlumbing leak repair
Kyle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our experience with Smith Bros. Plumbing was top notch. Even after two rescheduled appointments due to emergencies, the team at Smith Bros. were communicative which to me and my family means a lot. Justin our plumber was fantastic, helpful and incredibly honest when diagnosing and fixing our shower drain issue.…

Paid $100–200Reasonable priceShower repairPlumbing leak repair
Todd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I came home from vacation to a massive leak in my front yard. Zack from Smith Bros came the same day I called, identified the leak location, and fixed it. He also took the extra step to turn everything back on and check the meter to ensure no further issues. This extra step helped him identify a second, very small…

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
PNW1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fast and rock-solid work. Elliott was professional, knowledgeable, and friendly. Needed them for a sudden leak, went ahead and bundled a (needed but not urgent) water heater. Highly recommended.

Paid $1,000+Reasonable priceWater heater installationPlumbing leak repair
JasonLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We recently needed a little TLC on our church’s baptismal tank, and Smith Bros exceeded every expectation. From the very first phone call with Katelyn to the on-site visit, with Zack their team was attentive, responsive, and genuinely invested in helping us. Zack was outstanding. From the moment he walked into our…

Plumbing leak repair
Connor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service. Good communication, fair price, knowledgeable.

Paid $100–200Reasonable priceFaucet repairPlumbing leak repair
DerrickLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Absolutely the best! They had to use a higher horsepower pump then was originally planned and they didn’t try to up change the original estimate even though they had to send another worker and spend additional hours fixing the problem. I would recommend them on any plumbing repair.

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repairOutdoor plumbing system repair
Courtney13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Justin was absolutely fantastic. Highly recommend this company. Very knowledgeable and they definitely go above and beyond.

Plumbing pipe repairPlumbing leak repairGarbage disposal repair
Robinson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Justin was helpful and great at walking through problems

Paid $1,000+Plumbing leak detectionPlumbing pipe repairShower repair
holly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Went above and beyond to ensure our issues were fixed! Pricing to repair a buried leak was 1/2 less than what another company quoted! Really great guys who earned my trust!

Paid $1,000+Great priceService not listed+ Responsiveness+ Punctuality+ Quality
Nathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Top tier service. I even missed the doorbell and phone calls when he showed up, and made him wait on me. He wouldnt accept a word of apology over it. He just assured me that things happen. Very polite and knowledgeable and gave great instructions on how to prevent further problems. My toilets flush and my showers drain and I couldnt be happier.

Paid $700–800Reasonable priceDrain cleaningPlumbing leak detectionPlumbing leak repair
Jonas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Aaron is professional, honest, and comes highly recommended.

Outdoor plumbing system repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Katherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Showed up promptly, we have used them several times for flooding/backup issues. This visit they were able to use their camera to help me figure out the actual issue and came up with a solution to fix it!

Drain cleaningPlumbing leak repair
Allison6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Elliot was great. Came in on time and promptly fixed my new sink.

Paid $200–300Reasonable pricePlumbing leak repair
Connie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Elliott repaired an outside leak (located in our driveway concrete pad) which we thought was repaired 2 years ago with another plumbing service. We appreciated the timely response to our call and Elliott and Aaryn came and discussed our leak issue. Elliott located a loose fitting and repaired it the following day.…

Paid $1,000+Reasonable pricePlumbing leak repair
Dean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jared is knowledgeable, professional, and courteous. He is an excellent communicator, explaining everything that he was doing to fix our water leak and answering questions and fixing other plumbing issues of concern. An overall very pleasant experience. Smith Brothers Plumbing was quick to respond to taking care of…

Paid $1,000+Reasonable pricePlumbing pipe repairShower repairPlumbing leak repair
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Had leak somewhere in water line. Called Smith Brothers around 10:30 am and talked with, I believe, Caitlyn who was very polite and informative and set up an appointment with DAVID between 2:00 and 4:00. David arrived a little after 2:00pm, evaluated the problem and found the issue, explained the procedure to…

Paid $1,000+Reasonable pricePlumbing leak repair
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

On time, very knowledgeable. Even educated me on hot water tanks. Will definitely use him again!!!!

Paid $600–700Reasonable priceWater heater repairPlumbing leak repairService not listed
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Highly recommend Smith Bros. Plumbing! We had a water leak alert and called them this morning. Elliott came out this afternoon, fixed leaky valve in crawl space and is replacing water heater tomorrow morning. Excellent and professional service!

Paid $1,000+Reasonable priceWater heater installationPlumbing leak detectionPlumbing leak repair
Kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Smith Bros are our heroes!!! The city called and notified us of a possible leak. Smith Bros prioritized the urgency and came out same day. Sure enough upon examination and collaborating with a leak detection service a leak was located underneath the foundation in our living room. A couple days later with minimal…

Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jared did a great job. Fast and professional.

Plumbing leak repair
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Had a great experience, fast and efficient. Elliott is the best. Highly reccomend Smith Bros. Plumbing

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairWater heater repair
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Plumber was courteous, helpful and took time to answer my questions.

Paid $200–300Reasonable pricePlumbing leak detectionPlumbing leak repair
Chetopa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Justin did a great job. He took the time to answer all my questions and make sure I understood everything. Very good experience overall.

Paid $200–300Reasonable pricePlumbing leak repair
PhilipLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Smith Bros has been a wonderful bright spot in an otherwise unpleasant situation. When I got the call from my water company that I had a leak I immediately went to “next door” to see if I could find anything about who to call. Smith brothers was listed several times. Elliot came out the same day and diagnosed my…

Paid $1,000+Great pricePlumbing leak repair
C5GUY04Local Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

We have used Smith Bros plumbing ever since they started in business. Now they have priced themselves out of our range. Yesterday they wanted $150.00 for a 15 minute job.

Plumbing leak repair
Kenneth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greatest plumber. Does it right the first time for the right $. Super dependable. Extremely ethical and and very good work. Would strongly recommend!

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
RD1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Installed new propane line to house with multiple entrances. Great service, does what he says efficiently and on time. Goes above and beyond. I will definitely recommend Aaron and he will be my first call if I have plumbing needs in future.

Faucet installationShower installationToilet installation

Show more plumbing leak repair reviews (16 more) →

Price

$573+69% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 59%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation81$1.2k–$2.4k
Plumbing pipe repair72$248–$1.2k
Water heater repair62$57–$567
Toilet repair58$166–$480
Plumbing leak repair55$216–$988
Plumbing leak detection48$54–$520
Faucet repair45$148–$517
Drain cleaning31$39–$295

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