Experts Reviews · Company report
Pro the Distance Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Pro the Distance Plumbing

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,012 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro the Distance Plumbing is better than 94% of garbage disposal repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro the Distance Plumbing is better than 90% of garbage disposal repair.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro the Distance Plumbing is better than 96% of garbage disposal repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100

Reviews for your job

Customers hired Pro the Distance Plumbing for 8 kinds of job.

Pro the Distance Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.72
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 72 Google reviews tagged “Plumbing pipe repair” · showing 40

T9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Zack responded first thing and Riley’s work was amazing! He was thorough and kind, we will definitely use again if needed! I appreciate you so much!

Paid $2,000+Not surePlumbing pipe repair
Ruby8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Justen was excellent in finding the problem. They worked it out with me to where it wouldn't cost as much as it usually does. But as they got further into it they found some major problems throughout my plumbing. Unforseen problem is costing over $6,000 more than quoted but I would still giving them a 5+ star…

Paid $2,000+Not sureToilet repairPlumbing pipe repairSewer repair
Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jared was knowledgeable and intelligent, took time to explain procedures, prices, and options, and answered all my questions patiently. He worked hard and efficiently, taking time to do a thorough job of the underground pipe repair. He was considerate and thoughtful, and cleaned up the work area afterward. I…

Plumbing leak detectionPlumbing pipe repair
JillianLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Amazing service - so thorough and competent! Highly recommend this service!

Plumbing leak detectionPlumbing pipe repairService not listed
Brad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Main water line repair to home. Great communication, capability, and quality workmanship. Highly recommend’

Paid $2,000+OverpricedPlumbing pipe repair
Justice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★

Just found out that they didn’t even fix the problem of the toilet leaking they charged us 3 times the amount of what other plumbers charge on top of that they said I needed a new water heater and it wasn’t up to code we brought other plumbers out and they said that our water heater was fine and up to code. Don’t…

Paid $900–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Sheila8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This company was quick to get us in and quick to get it's diagnosed and serviced. We worked with three plumbers that all were professional and knowledgeable. Elliott fixed the problem and kept us informed along the way. Good price for a complicated repair.

Customer photo from Sheila's reviewCustomer photo from Sheila's reviewCustomer photo from Sheila's review
Paid $2,000+Reasonable pricePlumbing pipe repairSewer repair
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Justin did a great job. I highly recommend him.

Paid $400–600Reasonable pricePlumbing pipe repair
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our (old) water heater started leaking late yesterday afternoon so we started calling places. We lucked into calling Pro the DISTANCE, and getting to speak to Kaitlyn. She was pleasant and helpful, even trying her hardest to find someone that could come last night. That didnt work out, but by 8 am, Elliot was here.…

Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
BillLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jared did an excellent job. He diagnosed the problem, explained the remedy and performed a proper installation that corrected the issue. My plumbing is fixed who could ask for more.

Plumbing pipe repair
Nick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome service! Quick and easy, and got everything fixed super quick!!!!

Paid $2,000+Great priceWater heater installationShower installationPlumbing leak detection
Dan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Riley did great work on a sweaty and dirty job in our crawlspace and laundry area. No leaks so far. Justin was patient and understanding with the quoting as well. A few big jobs taken care of the same day that we called.

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repair
ChelseaLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Riley and Mike did our install. Had our consultation with Elliot. A great team: very professional, courteous, thorough. They replaced our underground water line and installed a new pressure valve, water heater, and toilets. They did a great job. Got it all done in one day.

Paid $2,000+Reasonable priceWater heater installationPlumbing pipe repairToilet installation
Bill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We cannot say enough about Mike and Elliot’s work on our barn-shed full bathroom. These two guys dove into a huge project and never once complained or said they couldn’t get it done. That’s professionalism. By the end of the day, everything was working tiptop and they left it cleaner than they found it. It’s hard…

Paid $2,000+Great priceToilet repairWater heater installationShower installation
Vicki9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Justin was professional, thorough and friendly. He diagnosed and resolved my issue quickly and didn't leave a mess. Great service, great company!

Great pricePlumbing pipe repairFaucet repair
Elliott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing! Reece did fantastic work and went above and beyond. Fixed the drain in our kitchen and replaced our water heater in record time with too work. Even fixed the vents in the attic. Fantastic job would recommend. Thank you.

Paid $2,000+Great priceWater heater installationPlumbing pipe repair
Lisa13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Friendly and considerate service in all respects, informative and professional. I recommend highly

Faucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jared was 5 stars. As long as he is a plumber, he’ll be the person I call.

Paid $300–400Reasonable pricePlumbing pipe repairPlumbing leak repairGarbage disposal repair
Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I worked with Justin & Jared who were knowledgeable and great to work with. Will continue to work woth Smith Bros plumbing. Highly recommended

Plumbing pipe repairPlumbing leak repair
Pokemon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a water leak and googled plumbers. Justin from Smith bros showed up and listened to the issues and frustration and explained the entire process. After no water for a day and a half we are back in business! Thanks for the work and laughs! We will definitely use Smith Bros in the future.

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Kraig7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

As a former professor of electrical and computer engineering, I seek professionalism and perfection. Elliott surpassed each and every expectation I had. He was kind, considerate, a great communicator, and someone who takes great pride in his work. How refreshing! There is no doubt I will not accept anyone else but Elliott!

Water heater installationPlumbing pipe repairFaucet repair
NealLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great Plumbers! They were able to diagnose and fix my issue, and to explain the process. They went above and beyond!

Paid $400–500Great pricePlumbing pipe repairFaucet installation
Todd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I came home from vacation to a massive leak in my front yard. Zack from Smith Bros came the same day I called, identified the leak location, and fixed it. He also took the extra step to turn everything back on and check the meter to ensure no further issues. This extra step helped him identify a second, very small…

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
KyleLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

More like Smith Pros. Everyone I spoke with was courteous and professional. Their work was fast, exceptional, and a great price.

Paid $1,000+Great priceWater heater installationGarbage disposal installationPlumbing pipe repair
Larry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Justin was friendly, very professional on initial assessment and estimate. Mike was excellent in completing replacing old copper with pex. Would highly recommend Smith Bros Plumbing.

Paid $1,000+Reasonable pricePlumbing pipe repair
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Such a great experience. We woke up with major flooding from our shower. Aaryn was able to come out today(same day) and get everything fixed up for us. He took a look at other concerns we had around the house and did an amazing job explaining things. He is very personable and a pro at what he does. We will use him…

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Zack and Mike were fabulous! Quick to get the job done; very professional, courteous. Wonderful service! Will definitely use again if ever I have plumbing issues.

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repair
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Elliott did a great job 10/10 would recommend

Paid $500–600Reasonable pricePlumbing pipe repair
DeanaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Justin had great communication and had me fixed up in no time.

Plumbing pipe repairFaucet repair
DerrickLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Absolutely the best! They had to use a higher horsepower pump then was originally planned and they didn’t try to up change the original estimate even though they had to send another worker and spend additional hours fixing the problem. I would recommend them on any plumbing repair.

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repairOutdoor plumbing system repair
Hunter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I had a great experience with Smith Bros. They are highly professional and efficient at what they do!

Plumbing pipe repair+ Punctuality+ Professionalism
Paul14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a bad backup in the sewer system and Smith Bros helped me out at a good price. Zack was a pleasure to deal with as he was very professional and explained everything clearly. It was a vastly different experience than my first encounter with a competitor of Smith Bros. Smith Bros dug up my repair area so they…

Paid $1,000+Great pricePlumbing pipe repairOutdoor plumbing system repairSewer repair
Courtney13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Justin was absolutely fantastic. Highly recommend this company. Very knowledgeable and they definitely go above and beyond.

Plumbing pipe repairPlumbing leak repairGarbage disposal repair
Robinson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Justin was helpful and great at walking through problems

Paid $1,000+Plumbing leak detectionPlumbing pipe repairShower repair
JosephLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Zack and David of Smith Bro. Plumbing did a great job fixing a broken house pipe for me very quickly. Completely professional and knowledgeable. A++++++++++++ service and highly recommended!

Great pricePlumbing pipe repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast,explained each step of process,showed me bad part,great work

Paid $500–600Reasonable pricePlumbing pipe repair
Cmo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Showed up early for a 10am. Genuine and straight forward. They made a complicated and frustrating experience from a different plumbing company quick and easy. Pricing is more than reasonable. The two gentlemen that helped me were Zack and David. Now My new plumbing service. Trust goes a long way. Well done men.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repair
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent workers. Excellent service. On time. Completed and checked work. Workers happy to explain. Cleaned up after very well.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★

I would not recommend Smith Brothers plumbing to work on a water leak in the house. They are parts plumbers I called them out to fix a manifold issue and my bathroom. They did great on that and to fix a water leak that was flooding my house every night, not during the day they did good work on fixing the manifold,…

Paid $1,000+OverpricedShower installationPlumbing pipe repairSewer cleaning
Dean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jared is knowledgeable, professional, and courteous. He is an excellent communicator, explaining everything that he was doing to fix our water leak and answering questions and fixing other plumbing issues of concern. An overall very pleasant experience. Smith Brothers Plumbing was quick to respond to taking care of…

Paid $1,000+Reasonable pricePlumbing pipe repairShower repairPlumbing leak repair

Show more plumbing pipe repair reviews (32 more) →

Price

$573+69% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 59%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation81$1.2k–$2.4k
Plumbing pipe repair72$248–$1.2k
Water heater repair62$57–$567
Toilet repair58$166–$480
Plumbing leak repair55$216–$988
Plumbing leak detection48$54–$520
Faucet repair45$148–$517
Drain cleaning31$39–$295

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