How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREPro the Distance Plumbing
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,012 Google reviews
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Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pro the Distance Plumbing for 8 kinds of job.
Pro the Distance Plumbing for plumbing pipe repair
Clear ✕All 72 Google reviews tagged “Plumbing pipe repair” · showing 60
Zack responded first thing and Riley’s work was amazing! He was thorough and kind, we will definitely use again if needed! I appreciate you so much!
Justen was excellent in finding the problem. They worked it out with me to where it wouldn't cost as much as it usually does. But as they got further into it they found some major problems throughout my plumbing. Unforseen problem is costing over $6,000 more than quoted but I would still giving them a 5+ star…
Jared was knowledgeable and intelligent, took time to explain procedures, prices, and options, and answered all my questions patiently. He worked hard and efficiently, taking time to do a thorough job of the underground pipe repair. He was considerate and thoughtful, and cleaned up the work area afterward. I…
Amazing service - so thorough and competent! Highly recommend this service!
Main water line repair to home. Great communication, capability, and quality workmanship. Highly recommend’
Just found out that they didn’t even fix the problem of the toilet leaking they charged us 3 times the amount of what other plumbers charge on top of that they said I needed a new water heater and it wasn’t up to code we brought other plumbers out and they said that our water heater was fine and up to code. Don’t…
This company was quick to get us in and quick to get it's diagnosed and serviced. We worked with three plumbers that all were professional and knowledgeable. Elliott fixed the problem and kept us informed along the way. Good price for a complicated repair.
Justin did a great job. I highly recommend him.
Our (old) water heater started leaking late yesterday afternoon so we started calling places. We lucked into calling Pro the DISTANCE, and getting to speak to Kaitlyn. She was pleasant and helpful, even trying her hardest to find someone that could come last night. That didnt work out, but by 8 am, Elliot was here.…
Jared did an excellent job. He diagnosed the problem, explained the remedy and performed a proper installation that corrected the issue. My plumbing is fixed who could ask for more.
Awesome service! Quick and easy, and got everything fixed super quick!!!!
Riley did great work on a sweaty and dirty job in our crawlspace and laundry area. No leaks so far. Justin was patient and understanding with the quoting as well. A few big jobs taken care of the same day that we called.
Riley and Mike did our install. Had our consultation with Elliot. A great team: very professional, courteous, thorough. They replaced our underground water line and installed a new pressure valve, water heater, and toilets. They did a great job. Got it all done in one day.
We cannot say enough about Mike and Elliot’s work on our barn-shed full bathroom. These two guys dove into a huge project and never once complained or said they couldn’t get it done. That’s professionalism. By the end of the day, everything was working tiptop and they left it cleaner than they found it. It’s hard…
Justin was professional, thorough and friendly. He diagnosed and resolved my issue quickly and didn't leave a mess. Great service, great company!
Amazing! Reece did fantastic work and went above and beyond. Fixed the drain in our kitchen and replaced our water heater in record time with too work. Even fixed the vents in the attic. Fantastic job would recommend. Thank you.
Friendly and considerate service in all respects, informative and professional. I recommend highly
Jared was 5 stars. As long as he is a plumber, he’ll be the person I call.
I worked with Justin & Jared who were knowledgeable and great to work with. Will continue to work woth Smith Bros plumbing. Highly recommended
We had a water leak and googled plumbers. Justin from Smith bros showed up and listened to the issues and frustration and explained the entire process. After no water for a day and a half we are back in business! Thanks for the work and laughs! We will definitely use Smith Bros in the future.
As a former professor of electrical and computer engineering, I seek professionalism and perfection. Elliott surpassed each and every expectation I had. He was kind, considerate, a great communicator, and someone who takes great pride in his work. How refreshing! There is no doubt I will not accept anyone else but Elliott!
Great Plumbers! They were able to diagnose and fix my issue, and to explain the process. They went above and beyond!
I came home from vacation to a massive leak in my front yard. Zack from Smith Bros came the same day I called, identified the leak location, and fixed it. He also took the extra step to turn everything back on and check the meter to ensure no further issues. This extra step helped him identify a second, very small…
More like Smith Pros. Everyone I spoke with was courteous and professional. Their work was fast, exceptional, and a great price.
Justin was friendly, very professional on initial assessment and estimate. Mike was excellent in completing replacing old copper with pex. Would highly recommend Smith Bros Plumbing.
Such a great experience. We woke up with major flooding from our shower. Aaryn was able to come out today(same day) and get everything fixed up for us. He took a look at other concerns we had around the house and did an amazing job explaining things. He is very personable and a pro at what he does. We will use him…
Zack and Mike were fabulous! Quick to get the job done; very professional, courteous. Wonderful service! Will definitely use again if ever I have plumbing issues.
Elliott did a great job 10/10 would recommend
Justin had great communication and had me fixed up in no time.
Absolutely the best! They had to use a higher horsepower pump then was originally planned and they didn’t try to up change the original estimate even though they had to send another worker and spend additional hours fixing the problem. I would recommend them on any plumbing repair.
I had a great experience with Smith Bros. They are highly professional and efficient at what they do!
I had a bad backup in the sewer system and Smith Bros helped me out at a good price. Zack was a pleasure to deal with as he was very professional and explained everything clearly. It was a vastly different experience than my first encounter with a competitor of Smith Bros. Smith Bros dug up my repair area so they…
Justin was absolutely fantastic. Highly recommend this company. Very knowledgeable and they definitely go above and beyond.
Justin was helpful and great at walking through problems
Zack and David of Smith Bro. Plumbing did a great job fixing a broken house pipe for me very quickly. Completely professional and knowledgeable. A++++++++++++ service and highly recommended!
Fast,explained each step of process,showed me bad part,great work
Showed up early for a 10am. Genuine and straight forward. They made a complicated and frustrating experience from a different plumbing company quick and easy. Pricing is more than reasonable. The two gentlemen that helped me were Zack and David. Now My new plumbing service. Trust goes a long way. Well done men.
Excellent workers. Excellent service. On time. Completed and checked work. Workers happy to explain. Cleaned up after very well.
I would not recommend Smith Brothers plumbing to work on a water leak in the house. They are parts plumbers I called them out to fix a manifold issue and my bathroom. They did great on that and to fix a water leak that was flooding my house every night, not during the day they did good work on fixing the manifold,…
Jared is knowledgeable, professional, and courteous. He is an excellent communicator, explaining everything that he was doing to fix our water leak and answering questions and fixing other plumbing issues of concern. An overall very pleasant experience. Smith Brothers Plumbing was quick to respond to taking care of…
We were having sewer drain issues, sewer line replacement was necessary. Called for estimate appt made for the next day, estimate was free. They arrived promptly in specified time frame Aaryn and Justin were pleasant answered all our questions and gave options for repair.
Timely appointment in a bit of an emergency. Call Rep was extremely helpful; even following up after wkend call. Jared was great on-site. Correctly diagnosed and found issue and more importantly was able to fix while here. Also showed great respect for our home and customer hospitality. Will definitely use this company for future plumbing services.
Smith Bros are our heroes!!! The city called and notified us of a possible leak. Smith Bros prioritized the urgency and came out same day. Sure enough upon examination and collaborating with a leak detection service a leak was located underneath the foundation in our living room. A couple days later with minimal…
Smith Brothers was a great company to work with. Jared arrived quickly, gave us several repair options, and had our problem solved fast. Cost was completely reasonable and the job was done well. Would highly recommend Smith Brothers!
Smith Bros Plumbing was able to help us out quickly when we came home from vacation to a plumbing nightmare. Elliot was prompt, friendly, and thorough. He investigated and explained thoroughly what needed to be done and why.he provided options and cost breakdown for each option. He did a thorough job and I assure…
Had a great experience, fast and efficient. Elliott is the best. Highly reccomend Smith Bros. Plumbing
Aaryn came when he said he would, fixed the problem for the price estimated, although it turned out to require more time & material than we had originally thought. He is thorough and did a good job. We highly recommend him.
David had excellent customer service and was quick with the job. The prices are more expensive ($400 to replace a spigot) and that’s the only reason it’s not 5 star.
Smith Bros Plumbing is trustworthy, always professional and quick to respond to any situation. They resolve the issue and don’t add non necessary charges or services to the job.
Elliot came out as scheduled. Actually he called and was running early so came out about 30 min before planned. He worked hard to clear a very stubborn clung in our tub. He even went under the house ( very short crawl space) to see what was going on there. He told me about the p trap that may need replaced some day…
Great communication. Showed up early. Will definitely use again!
Elliot did a great job for us. He was professional, responsive, and up front regarding what services we may have needed. Highly recommend!
They always come on time, do everything correctly and throughly, have clear pricing, and show up on time. We have used them for about 5 projects in the past year and will never call anyone else!
Highly recommend Smith Brothers Plumbing! They do excellent work, they are punctual, they communicate well, and are friendly. I won't use anyone else.
Aaryn is the consummate professional and goes out of his way to ensure the optimal experience for his customers. He is also mindful to advise on elements that prevent future issues for clients while he is there. A++
Great service. Reliable. Fast response
They fixed a drain problem I had,they were on time,did the job well.Tim Bella Vista.
Aaryn is hands down the best plumber I have ever worked with! He takes the time to ask questions to understand what your goals are, delivers on time, and respects your home.
Greatest plumber. Does it right the first time for the right $. Super dependable. Extremely ethical and and very good work. Would strongly recommend!
Installed new propane line to house with multiple entrances. Great service, does what he says efficiently and on time. Goes above and beyond. I will definitely recommend Aaron and he will be my first call if I have plumbing needs in future.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 81 | $1.2k–$2.4k |
| Plumbing pipe repair | 72 | $248–$1.2k |
| Water heater repair | 62 | $57–$567 |
| Toilet repair | 58 | $166–$480 |
| Plumbing leak repair | 55 | $216–$988 |
| Plumbing leak detection | 48 | $54–$520 |
| Faucet repair | 45 | $148–$517 |
| Drain cleaning | 31 | $39–$295 |
