Experts Reviews · Company report
Pro the Distance Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Pro the Distance Plumbing

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,012 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro the Distance Plumbing is better than 94% of garbage disposal repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro the Distance Plumbing is better than 90% of garbage disposal repair.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro the Distance Plumbing is better than 96% of garbage disposal repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100

Reviews for your job

Customers hired Pro the Distance Plumbing for 8 kinds of job.

Pro the Distance Plumbing for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$545
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 21 Google reviews tagged “Shower repair”

Phillip5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Justin came out this morning. He did a great job. He’s real knowledgeable. Took the time to answer every question I had. I highly recommend him

Paid $1,600–1,800Great pricePlumbing leak detectionFaucet installationShower repair
Kelsie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jared was amazing! He answered every question we had and fixed the problem to our shower right then and there. I would recommend Pro the Distance to anyone who has plumbing issues. We will definitely be using them in the future! Thank You!

Paid $1–200Great priceShower repair
Bill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We cannot say enough about Mike and Elliot’s work on our barn-shed full bathroom. These two guys dove into a huge project and never once complained or said they couldn’t get it done. That’s professionalism. By the end of the day, everything was working tiptop and they left it cleaner than they found it. It’s hard…

Paid $2,000+Great priceToilet repairWater heater installationShower installation
Claire3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Justin was amazing and got the job done quickly. He was extremely kind and professional. Will request his services again!

Paid $1–200Great priceShower repair
Hannah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Elliott was amazing! We had a plumbing emergency with our shower and he came out and took care of us. He even had the parts in his truck to fix and replace! He was so kind and communicative and walked us through what he was doing and got us all fixed back up! 10/10 would recommend again!!

Great priceShower repair
ALocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

What a great experience with Jared! From the first phone call super polite and Good vibes ! He was super punctual and obviously knew what he was doing. He got the work done right away and he did it right. Will definitely be calling him again for the other side of our duplex.

Garbage disposal installationShower repairGarbage disposal repair
Kyle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our experience with Smith Bros. Plumbing was top notch. Even after two rescheduled appointments due to emergencies, the team at Smith Bros. were communicative which to me and my family means a lot. Justin our plumber was fantastic, helpful and incredibly honest when diagnosing and fixing our shower drain issue.…

Paid $100–200Reasonable priceShower repairPlumbing leak repair
Robinson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Justin was helpful and great at walking through problems

Paid $1,000+Plumbing leak detectionPlumbing pipe repairShower repair
Mallory9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

This was the second time we have used Smith Plumbing and Gas. Jared was phenomenal. He was knowledgeable, friendly and efficient. He got us scheduled quickly. His work was fantastic. I definitely recommend him for all of your plumbing needs.

Water heater installationShower repair+ Responsiveness+ Punctuality+ Quality
Caroline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

David and Zak were amazing! They showed up on time, wore shoe covers inside, listened attentively to the problem, and spent ample time root causing the issue. They were able to catch a problem early, before it became a bigger issue which I am grateful for. I can’t recommend this company enough for reliable, fast, and friendly service!

Paid $1,000+Reasonable pricePlumbing leak detectionFaucet repairShower repair
Dean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jared is knowledgeable, professional, and courteous. He is an excellent communicator, explaining everything that he was doing to fix our water leak and answering questions and fixing other plumbing issues of concern. An overall very pleasant experience. Smith Brothers Plumbing was quick to respond to taking care of…

Paid $1,000+Reasonable pricePlumbing pipe repairShower repairPlumbing leak repair
Jake4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Justin arrived promptly, examined the issues while taking into account my requests, planned out the work, and quickly gave me the estimated total before even beginning the work. He explained everything in detail, then did an excellent job and cleaned/tidied up after. He even gave me an estimate for some additional work I asked him about.

Paid $1,000+Reasonable priceShower repair
J11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time, friendly, professional, explained issues found and how to repair, fair price! Jared was great! I will definitely use Smith Bros Plumbing for all my future plumbing issues! Thank you.

Reasonable priceShower repair
Nichole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

I called on a Friday afternoon, and Aaryn was at my house the following Monday. Ikea and Aaryn have great customer service skills and are very thorough on explaining next steps. I would have given 5 stars, but I found them to be extremely overpriced. There is an $86 trip charge just for a quote, including that, my…

OverpricedShower repair
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Aaryn was awesome. He provided a competitive quote which was much less one of the “bigger” plumbing companies in town that didn’t have time to bother with calling us back. His communication and professionalism was top notch, and we won’t hesitate to use his services again!

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Ethan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My shower drain had one of those newer push down or push up valves. It failed to stay open most of the time while taking a shower. Smith Plumbing came within three hours to look at the problem. The shower drain assembly was changed that evening and it is draining as it should have been from the beginning. Would recommend to a friend/family.

Faucet repairShower repair+ Responsiveness+ Punctuality+ Value
PatrickLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Aaryn was super responsive and diagnosed and resolved both a hot water recirculation and water pressure issue quickly and efficiently. Highly recommended!

Shower repairWater heater repair+ Responsiveness+ Professionalism+ Value
Scott3 weeks ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceOutdoor plumbing system repairShower repair
MLocal Guide · 9 months ago★★★★★

Rating only, no written review.

Paid $900–1,000Reasonable priceFaucet repairWater heater repairShower repair
Zach5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Shower repair
Helen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality

Price

$573+69% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 59%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation81$1.2k–$2.4k
Plumbing pipe repair72$248–$1.2k
Water heater repair62$57–$567
Toilet repair58$166–$480
Plumbing leak repair55$216–$988
Plumbing leak detection48$54–$520
Faucet repair45$148–$517
Drain cleaning31$39–$295

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