Experts Reviews · Company report
Pro the Distance Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Pro the Distance Plumbing

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,012 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro the Distance Plumbing is better than 94% of garbage disposal repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro the Distance Plumbing is better than 90% of garbage disposal repair.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro the Distance Plumbing is better than 96% of garbage disposal repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100

Reviews for your job

Customers hired Pro the Distance Plumbing for 8 kinds of job.

Pro the Distance Plumbing for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.58
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$166–$480
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 58 Google reviews tagged “Toilet repair” · showing 20

Ruby8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Justen was excellent in finding the problem. They worked it out with me to where it wouldn't cost as much as it usually does. But as they got further into it they found some major problems throughout my plumbing. Unforseen problem is costing over $6,000 more than quoted but I would still giving them a 5+ star…

Paid $2,000+Not sureToilet repairPlumbing pipe repairSewer repair
James13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service. The only company I will use for plumbing and gas!

Paid $2,000+Reasonable priceToilet repairWater heater installation
Margaret3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Pro Plumbing is the best and most professional company we have ever used. Prices are very reasonable and the technician are so friendly and extremely knowledgeable. Zack was a first-class professional and has done an exceptional job in addressing all our issues. He’s clearly a 5*+++. Keep up the great and honest job.

Paid $400–600Great priceToilet repairWater heater installation
Julanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jared is excellent. Very personable, very knowledgeable and professional. I recommend him, and I would hire him again.

Toilet repair
Willie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The technician Zack Reed gets a 10 star rating. He was very professional and knowledgeable He took care of the plumbing issue as promised.

Paid $1–200Great priceToilet repair
Helene10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Highly recommend Smith Bros Plumbing and Elliott. He was very friendly and professional. Replaced our garbage disposal with ease and showed me how to trouble shoot potential issues in the future. Went above and beyond and didn't even mind my dogs !!

Paid $2,000+Reasonable priceToilet repair
CurtisLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin was the absolute best! He did great work, explained everything well, was polite and respectful, and he didn't even smell that bad!

Toilet repair
Craig10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Justin and Riley were very thorough, prompt and did an excellent job for us. We had a lot of items to fix in our new home and we appreciate their work.

Paid $2,000+Reasonable priceToilet repairWater heater installationShower installation
stephen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin did three separate jobs for us today and I think he he did a good job

Paid $1,400–1,600Reasonable priceToilet repairWater heater installationGarbage disposal installation
Narayanan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome experience working with someone who just isn’t out there to charge you a big amount for a quick fix

Paid $200–400Reasonable priceToilet repair
MAXINE11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Have an invalid husband and a toilet problem on a Friday. Pro the Distance came out that day. The issue was fixed at a very reasonable price and immediately. They are the best.

Great priceToilet repair
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Reese came out same day, explained everything in detail, and completed the work quickly. He even cleaned up! Great work and awesome customer service!

Paid $800–1,000Great priceToilet repairService not listed
Benjamin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Reese was very helpful fixing my loose toilet. The flange broke and sewer gas was coming up into the guest bath. He went above and beyond explaining all of the required work while also giving me many options to choose from.

Toilet repair
Darren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent friendly service with Elliot this morning. Appreciate the quick service and advice for future projects.

Toilet repair
Bill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We cannot say enough about Mike and Elliot’s work on our barn-shed full bathroom. These two guys dove into a huge project and never once complained or said they couldn’t get it done. That’s professionalism. By the end of the day, everything was working tiptop and they left it cleaner than they found it. It’s hard…

Paid $2,000+Great priceToilet repairWater heater installationShower installation
Sandy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very knowledgeable and helpful. This was a terrible experience and he made it so much better thank you.

Paid $400–600Toilet repair
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful service throughout the entire process. I would absolutely recommend this plumbing company to anyone without hesitation. From the initial call to set up a consultation to the finished process. Super Friendly office staff that answered the phone and collected information and set the appointment. We were…

Paid $2,000+Reasonable priceToilet repairWater heater installationFaucet repair
Kaley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Zack came to my house today to install 3 new toilets, as my older home still had its original 1990s toilets in place (it was definitely time for an upgrade!) Zack was very professional, forthcoming, and transparent in explaining what he was going to be doing for each install. This is the second time I’ve used Pro…

Reasonable priceToilet repair
Carissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a leak that we knew was coming from our toilet but didn’t quite know where and leaking into the crawl space. Reese came out and identified the problem right away and fixed it. He was professional and efficient. I would recommend Reese and this company.

Paid $200–400Reasonable priceToilet repair
Sean9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Elliott is the man. He came to help solve a leak we were having and took care things extremely quickly and thoroughly. He’s a great communicator and it’s clear he’s very knowledgeable.

Paid $200–400Great priceToilet repairPlumbing leak detection

Show more toilet repair reviews (38 more) →

Price

$573+69% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 59%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation81$1.2k–$2.4k
Plumbing pipe repair72$248–$1.2k
Water heater repair62$57–$567
Toilet repair58$166–$480
Plumbing leak repair55$216–$988
Plumbing leak detection48$54–$520
Faucet repair45$148–$517
Drain cleaning31$39–$295

Compare with