How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREPro the Distance Plumbing
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,012 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pro the Distance Plumbing for 8 kinds of job.
Pro the Distance Plumbing for toilet repair
Clear ✕All 58 Google reviews tagged “Toilet repair”
Justen was excellent in finding the problem. They worked it out with me to where it wouldn't cost as much as it usually does. But as they got further into it they found some major problems throughout my plumbing. Unforseen problem is costing over $6,000 more than quoted but I would still giving them a 5+ star…
Great service. The only company I will use for plumbing and gas!
Pro Plumbing is the best and most professional company we have ever used. Prices are very reasonable and the technician are so friendly and extremely knowledgeable. Zack was a first-class professional and has done an exceptional job in addressing all our issues. He’s clearly a 5*+++. Keep up the great and honest job.
Jared is excellent. Very personable, very knowledgeable and professional. I recommend him, and I would hire him again.
The technician Zack Reed gets a 10 star rating. He was very professional and knowledgeable He took care of the plumbing issue as promised.
Highly recommend Smith Bros Plumbing and Elliott. He was very friendly and professional. Replaced our garbage disposal with ease and showed me how to trouble shoot potential issues in the future. Went above and beyond and didn't even mind my dogs !!
Justin was the absolute best! He did great work, explained everything well, was polite and respectful, and he didn't even smell that bad!
Justin and Riley were very thorough, prompt and did an excellent job for us. We had a lot of items to fix in our new home and we appreciate their work.
Justin did three separate jobs for us today and I think he he did a good job
Awesome experience working with someone who just isn’t out there to charge you a big amount for a quick fix
Have an invalid husband and a toilet problem on a Friday. Pro the Distance came out that day. The issue was fixed at a very reasonable price and immediately. They are the best.
Reese came out same day, explained everything in detail, and completed the work quickly. He even cleaned up! Great work and awesome customer service!
Reese was very helpful fixing my loose toilet. The flange broke and sewer gas was coming up into the guest bath. He went above and beyond explaining all of the required work while also giving me many options to choose from.
Excellent friendly service with Elliot this morning. Appreciate the quick service and advice for future projects.
We cannot say enough about Mike and Elliot’s work on our barn-shed full bathroom. These two guys dove into a huge project and never once complained or said they couldn’t get it done. That’s professionalism. By the end of the day, everything was working tiptop and they left it cleaner than they found it. It’s hard…
Very knowledgeable and helpful. This was a terrible experience and he made it so much better thank you.
Wonderful service throughout the entire process. I would absolutely recommend this plumbing company to anyone without hesitation. From the initial call to set up a consultation to the finished process. Super Friendly office staff that answered the phone and collected information and set the appointment. We were…
Zack came to my house today to install 3 new toilets, as my older home still had its original 1990s toilets in place (it was definitely time for an upgrade!) Zack was very professional, forthcoming, and transparent in explaining what he was going to be doing for each install. This is the second time I’ve used Pro…
We had a leak that we knew was coming from our toilet but didn’t quite know where and leaking into the crawl space. Reese came out and identified the problem right away and fixed it. He was professional and efficient. I would recommend Reese and this company.
Elliott is the man. He came to help solve a leak we were having and took care things extremely quickly and thoroughly. He’s a great communicator and it’s clear he’s very knowledgeable.
Justin was awesome from start to finish, very informative on what he found and fixed issue. Smith Brothers is the only plumbers i use for home and rentals, they are the best.
A super quick repair and a wonderfully professional plumber. Highly recommend!
Contacted Smith Bros late in the day on Memorial Day with a backed up system. They scheduled me for the next morning, arrived on time and proceeded to complete the job quickly and efficiently. At my request they also fixed a log starter in my fireplace. Jared also found an issue with our water pressure and had it…
Elliott was amazing. It’s never comfortable having plumbing issues and he was calm, communicated well, and worked efficiently. Definitely calling Smith Bros.for all my future plumbing needs.
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Zackwas fast and professional! Thank you 😊
Elliot did an amazing job - very professional, friendly and knowledgeable. Fixed all of our problems - highly recommend!
Justin came out to fix an issue I was having with my toilet. He was extremely friendly, knowledgeable, and explained exactly what he was doing. Would recommend the company and especially Justin to anyone needing a plumber!
Smith Bros. Plumbing did a great job for us at work. They were on time and had us back and running in no time.
Justin was amazing. Very professional and very helpful. Provided plenty of information and knowledge associated with our plumbing issue and needs. Highly recommend him and Smith Bros Plumbing to anyone!
Justin was so kind and explained everything he was doing. Very friendly and I appreciate that so much!!
I would highly recommend Smith Brothers Plumbing for quality service. Jason provided the best solution for our plumbing problems. We had 3 other plumbers in the past 8 months who did not fix our problem. Jason was able to explain what needed to be done. He was cordial & precise!
We had just moved to the area in our new house. Had some noise going every time we use the water Smith Bros. was Quick to send Justin out to service our Hot water system and did an amazing job. We were highly recommend him to anyone we know.
Justin was on time, explained everything that needed to be done and was professional. Highly recommend.
David was exceptional, thorough and quickly provided excellent service.
Smith Brothers was a great company to work with. Jared arrived quickly, gave us several repair options, and had our problem solved fast. Cost was completely reasonable and the job was done well. Would highly recommend Smith Brothers!
I contacted Smith Bros Plumbing to take care of my leaking toilet pipe. Justin was amazing, he went above and beyond. First of all, he called in advance to let me know his ETA. When he came, he wore shoe covers so as to not stain my floors because of all the snow outside. He quickly understood what was going on,…
From the first call back to the plumber that showed up at my home, I couldn't ask for kinder and more helpful people! They came out within two hours of me calling them, text me when they were on the way, and looked at multiple issues in our home and fixed everything quickly.
Outstanding service great employee
Called Smith Bros. At 8:30 this morning and they were here at 9:15. Jared immediately isolated the problem and installed a new pressure valve and as a bonus repaired the main floor toilet. Jared was prompt , courteous, and I highly recommend him and Smith Bros. If you have a plumbing problem.
Justin is very knowledgeable, friendly, and very helpful. His experience shows in the quality of work he did. I highly recommend Justin and any staff at Smith Bros.Plumbing...
They always come on time, do everything correctly and throughly, have clear pricing, and show up on time. We have used them for about 5 projects in the past year and will never call anyone else!
Justin was wonderful very noligable and very professional
Very dependable,clean and professional!
Aaryn is the consummate professional and goes out of his way to ensure the optimal experience for his customers. He is also mindful to advise on elements that prevent future issues for clients while he is there. A++
Nothing like having a service provider which does exactly what is expected! Great job, Aaryn! Thank you!
Aaryn Smith was great. Efficient and fixed the problem in a reasonable amount of time. I will definitely call Smith Plumbing again. Thank you, Aaryn.
Very awesome work very respectful
Aaryn was better than expected at handling my plumbing needs :). He first stopped by to look things over and give me a quote. During that initial visit, he looked at everything plumbing related in my home and made some good observations and suggestions about items that were not on my list. I appreciated that extra…
Aaryn was incredibly helpful in diagnosing our plumbing issues and very transparent about options and costs. I felt like he went the extra mile to ensure he took good care of us.
Quick, knowledgeable, and professional. I would definitely use their services again.
Smith plumbing did an awesome job fixing our plumbing issue. Aaryn was friendly and very through. I would highly recommend Smith plumbing to all!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 81 | $1.2k–$2.4k |
| Plumbing pipe repair | 72 | $248–$1.2k |
| Water heater repair | 62 | $57–$567 |
| Toilet repair | 58 | $166–$480 |
| Plumbing leak repair | 55 | $216–$988 |
| Plumbing leak detection | 48 | $54–$520 |
| Faucet repair | 45 | $148–$517 |
| Drain cleaning | 31 | $39–$295 |
