Experts Reviews · Company report
Pro the Distance Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Pro the Distance Plumbing

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,012 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro the Distance Plumbing is better than 94% of garbage disposal repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro the Distance Plumbing is better than 90% of garbage disposal repair.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro the Distance Plumbing is better than 96% of garbage disposal repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100

Reviews for your job

Customers hired Pro the Distance Plumbing for 8 kinds of job.

Pro the Distance Plumbing for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.81
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 81 Google reviews tagged “Water heater installation” · showing 40

Stephanie3 hours ago★★★★★

Riley and team were great, highly recommend & will use again!

Water heater installation
Krishna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Elliott was super friendly, patiently explained all options and let us make an informed decisions. Thanks for seeing us so quick and getting the work done.

Water heater installation
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very quick, efficient and friendly.

Paid $2,000+OverpricedWater heater installation
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Pro the Distance Plumbing just saved the day. A leaking hot water heater interrupted an otherwise pleasant afternoon. A quick phone call and within the hour help arrived. Elliott and Mike were professional, polite and kept us apprised of the situation. They did an excellent job in removing the 23 year old leaker and…

Paid $2,000+Not sureWater heater installation
James13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service. The only company I will use for plumbing and gas!

Paid $2,000+Reasonable priceToilet repairWater heater installation
Margaret3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Pro Plumbing is the best and most professional company we have ever used. Prices are very reasonable and the technician are so friendly and extremely knowledgeable. Zack was a first-class professional and has done an exceptional job in addressing all our issues. He’s clearly a 5*+++. Keep up the great and honest job.

Paid $400–600Great priceToilet repairWater heater installation
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our (old) water heater started leaking late yesterday afternoon so we started calling places. We lucked into calling Pro the DISTANCE, and getting to speak to Kaitlyn. She was pleasant and helpful, even trying her hardest to find someone that could come last night. That didnt work out, but by 8 am, Elliot was here.…

Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Zack was very prompt and professional very good guy!!! He did an Amazing job and I highly recommend Pro the Distance Plumbing they cared about our budget and our guests and took the time to show me how to maintain our new equipment highly recommended!!!!!

Paid $2,000+Great priceWater heater installation
Chad10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great customer service first class!

Paid $2,000+Reasonable priceWater heater installation
Nick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome service! Quick and easy, and got everything fixed super quick!!!!

Paid $2,000+Great priceWater heater installationShower installationPlumbing leak detection
Pamela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Riley was very prompt and did great job for us.

Paid $2,000+Reasonable priceWater heater installation
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Reece did a great job!!!

Paid $2,000+Great priceWater heater installationDrain cleaning
ChelseaLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Riley and Mike did our install. Had our consultation with Elliot. A great team: very professional, courteous, thorough. They replaced our underground water line and installed a new pressure valve, water heater, and toilets. They did a great job. Got it all done in one day.

Paid $2,000+Reasonable priceWater heater installationPlumbing pipe repairToilet installation
Craig10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Justin and Riley were very thorough, prompt and did an excellent job for us. We had a lot of items to fix in our new home and we appreciate their work.

Paid $2,000+Reasonable priceToilet repairWater heater installationShower installation
RickyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service and great communication both by the technician and the support staff. Very pleased with the work by the technician.

Paid $2,000+Reasonable priceWater heater installation
stephen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin did three separate jobs for us today and I think he he did a good job

Paid $1,400–1,600Reasonable priceToilet repairWater heater installationGarbage disposal installation
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Reese and Justin did a great job with the installation and explaining everything. Highly recommend either of these gentlemen!

Paid $1,000+Great priceWater heater installation
Bill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We cannot say enough about Mike and Elliot’s work on our barn-shed full bathroom. These two guys dove into a huge project and never once complained or said they couldn’t get it done. That’s professionalism. By the end of the day, everything was working tiptop and they left it cleaner than they found it. It’s hard…

Paid $2,000+Great priceToilet repairWater heater installationShower installation
Elliott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing! Reece did fantastic work and went above and beyond. Fixed the drain in our kitchen and replaced our water heater in record time with too work. Even fixed the vents in the attic. Fantastic job would recommend. Thank you.

Paid $2,000+Great priceWater heater installationPlumbing pipe repair
JeneanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Reece was great explaining a home water filtration system! He was very professional, friendly, and gave us good honest suggestions to fit our family’s household needs. Highly recommend

Great priceWater heater installationFaucet installation
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful service throughout the entire process. I would absolutely recommend this plumbing company to anyone without hesitation. From the initial call to set up a consultation to the finished process. Super Friendly office staff that answered the phone and collected information and set the appointment. We were…

Paid $2,000+Reasonable priceToilet repairWater heater installationFaucet repair
AimeeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Five stars for Reece! He was very polite and knowledgeable. We needed a new water heater installed and a faucet fixed, and he made the whole process fast and seamless. Diagnosing the problem and installing the replacement happened in a matter of hours. Also shout out to the tech who installed the water heater, he…

Water heater installationFaucet repair
Mike9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great plumbing company and Mike and Riley were awesome!

Reasonable priceWater heater installation
Don7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jared was quick and efficient, and clearly explained our options. Extremely knowledgeable, and spent the time to make us comfortable. Great experience!

Paid $2,000+Reasonable priceWater heater installation
CalvinLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Got a water heater quote and install in the same day. Installer was great and knowledgeable. Will definitely recommend to others

Water heater installation
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Justin was very good. He explained everything to me and was very helpful. He was on time and did a great job.

Paid $2,000+Great priceWater heater installation
Kraig7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

As a former professor of electrical and computer engineering, I seek professionalism and perfection. Elliott surpassed each and every expectation I had. He was kind, considerate, a great communicator, and someone who takes great pride in his work. How refreshing! There is no doubt I will not accept anyone else but Elliott!

Water heater installationPlumbing pipe repairFaucet repair
MeganLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great work and on time

Water heater installation
Luis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very Professional

Water heater installation
Kevin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This team is great from starting to finish very professional would highly recommend them.

Paid $1,000+Reasonable priceWater heater installation
PatrickLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I can’t tell you how grateful I am to have crossed paths with this company. As a newer first-time home buyer, I had not yet established a relationship with a plumbing service company. They marketed to me via SMS but it was effective because I knew I needed my water heater serviced and in denial that it ultimately…

Paid $1,000+Reasonable priceWater heater installation
Bob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service.

Paid $1,000+Great priceWater heater installation
Ron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very pleased with the professional service I received on repairing my hot water heater.

Paid $300–400Reasonable priceWater heater installation
Janice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

He was friendly, knowledgeable, and efficient. I feel we worked together to get the best deal for my budget.

Paid $1,000+Not sureWater heater installation
MaryLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Oh my goodness, what a day! We woke up to no hot water and the lower floor completely flooded due to a ruptured water heater! Master Plumber ELLIOTT spent 7 hours replacing our large water heater with a tankless water heater and did a GREAT job. We are so excited! He had to work in a mess with vacuums, fans, noise…

Customer photo from Mary's review
Paid $1,000+Reasonable priceWater heater installation
Barbara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jared did a fantastic job installing our 50 gallon hot water heater, PRV, new water connections, pan drain, and thermal expansion tank. He very knowledgeable and professional.

Paid $1,000+Reasonable priceWater heater installation
KyleLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

More like Smith Pros. Everyone I spoke with was courteous and professional. Their work was fast, exceptional, and a great price.

Paid $1,000+Great priceWater heater installationGarbage disposal installationPlumbing pipe repair
PNW1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fast and rock-solid work. Elliott was professional, knowledgeable, and friendly. Needed them for a sudden leak, went ahead and bundled a (needed but not urgent) water heater. Highly recommended.

Paid $1,000+Reasonable priceWater heater installationPlumbing leak repair
Katie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Elliott was awesome. Took his time to answer questions and research problems.

Paid $1,000+Reasonable priceWater heater installation
Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Smith Brothers was fantastic working with our situation with a fair price and Jared did a great job with prompt installation.

Paid $1,000+Water heater installation

Show more water heater installation reviews (41 more) →

Price

$573+69% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 59%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation81$1.2k–$2.4k
Plumbing pipe repair72$248–$1.2k
Water heater repair62$57–$567
Toilet repair58$166–$480
Plumbing leak repair55$216–$988
Plumbing leak detection48$54–$520
Faucet repair45$148–$517
Drain cleaning31$39–$295

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