How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREPro the Distance Plumbing
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,012 Google reviews
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Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pro the Distance Plumbing for 8 kinds of job.
Pro the Distance Plumbing for water heater installation
Clear ✕All 81 Google reviews tagged “Water heater installation” · showing 60
Riley and team were great, highly recommend & will use again!
Elliott was super friendly, patiently explained all options and let us make an informed decisions. Thanks for seeing us so quick and getting the work done.
Very quick, efficient and friendly.
Pro the Distance Plumbing just saved the day. A leaking hot water heater interrupted an otherwise pleasant afternoon. A quick phone call and within the hour help arrived. Elliott and Mike were professional, polite and kept us apprised of the situation. They did an excellent job in removing the 23 year old leaker and…
Great service. The only company I will use for plumbing and gas!
Pro Plumbing is the best and most professional company we have ever used. Prices are very reasonable and the technician are so friendly and extremely knowledgeable. Zack was a first-class professional and has done an exceptional job in addressing all our issues. He’s clearly a 5*+++. Keep up the great and honest job.
Our (old) water heater started leaking late yesterday afternoon so we started calling places. We lucked into calling Pro the DISTANCE, and getting to speak to Kaitlyn. She was pleasant and helpful, even trying her hardest to find someone that could come last night. That didnt work out, but by 8 am, Elliot was here.…
Zack was very prompt and professional very good guy!!! He did an Amazing job and I highly recommend Pro the Distance Plumbing they cared about our budget and our guests and took the time to show me how to maintain our new equipment highly recommended!!!!!
Great customer service first class!
Awesome service! Quick and easy, and got everything fixed super quick!!!!
Riley was very prompt and did great job for us.
Reece did a great job!!!
Riley and Mike did our install. Had our consultation with Elliot. A great team: very professional, courteous, thorough. They replaced our underground water line and installed a new pressure valve, water heater, and toilets. They did a great job. Got it all done in one day.
Justin and Riley were very thorough, prompt and did an excellent job for us. We had a lot of items to fix in our new home and we appreciate their work.
Great service and great communication both by the technician and the support staff. Very pleased with the work by the technician.
Justin did three separate jobs for us today and I think he he did a good job
Reese and Justin did a great job with the installation and explaining everything. Highly recommend either of these gentlemen!
We cannot say enough about Mike and Elliot’s work on our barn-shed full bathroom. These two guys dove into a huge project and never once complained or said they couldn’t get it done. That’s professionalism. By the end of the day, everything was working tiptop and they left it cleaner than they found it. It’s hard…
Amazing! Reece did fantastic work and went above and beyond. Fixed the drain in our kitchen and replaced our water heater in record time with too work. Even fixed the vents in the attic. Fantastic job would recommend. Thank you.
Reece was great explaining a home water filtration system! He was very professional, friendly, and gave us good honest suggestions to fit our family’s household needs. Highly recommend
Wonderful service throughout the entire process. I would absolutely recommend this plumbing company to anyone without hesitation. From the initial call to set up a consultation to the finished process. Super Friendly office staff that answered the phone and collected information and set the appointment. We were…
Five stars for Reece! He was very polite and knowledgeable. We needed a new water heater installed and a faucet fixed, and he made the whole process fast and seamless. Diagnosing the problem and installing the replacement happened in a matter of hours. Also shout out to the tech who installed the water heater, he…
Great plumbing company and Mike and Riley were awesome!
Jared was quick and efficient, and clearly explained our options. Extremely knowledgeable, and spent the time to make us comfortable. Great experience!
Got a water heater quote and install in the same day. Installer was great and knowledgeable. Will definitely recommend to others
Justin was very good. He explained everything to me and was very helpful. He was on time and did a great job.
As a former professor of electrical and computer engineering, I seek professionalism and perfection. Elliott surpassed each and every expectation I had. He was kind, considerate, a great communicator, and someone who takes great pride in his work. How refreshing! There is no doubt I will not accept anyone else but Elliott!
Great work and on time
Very Professional
This team is great from starting to finish very professional would highly recommend them.
I can’t tell you how grateful I am to have crossed paths with this company. As a newer first-time home buyer, I had not yet established a relationship with a plumbing service company. They marketed to me via SMS but it was effective because I knew I needed my water heater serviced and in denial that it ultimately…
Great service.
Very pleased with the professional service I received on repairing my hot water heater.
He was friendly, knowledgeable, and efficient. I feel we worked together to get the best deal for my budget.
Oh my goodness, what a day! We woke up to no hot water and the lower floor completely flooded due to a ruptured water heater! Master Plumber ELLIOTT spent 7 hours replacing our large water heater with a tankless water heater and did a GREAT job. We are so excited! He had to work in a mess with vacuums, fans, noise…
Jared did a fantastic job installing our 50 gallon hot water heater, PRV, new water connections, pan drain, and thermal expansion tank. He very knowledgeable and professional.
More like Smith Pros. Everyone I spoke with was courteous and professional. Their work was fast, exceptional, and a great price.
Fast and rock-solid work. Elliott was professional, knowledgeable, and friendly. Needed them for a sudden leak, went ahead and bundled a (needed but not urgent) water heater. Highly recommended.
Elliott was awesome. Took his time to answer questions and research problems.
Smith Brothers was fantastic working with our situation with a fair price and Jared did a great job with prompt installation.
Smith Bros Plumbing is the best! We have used them several times and they have been amazing every time. Yesterday Elliott came to do a water heater flush and as I had already suspected, the water heater really needed to be replaced. He gave me several different options and as soon as I agreed with one of the…
Elliott went above and beyond helping us diagnose the issue with our water heater and helping us make a decision about getting a new one. He was also very helpful with some other plumbing issues. Justin was very professional with the install and answered all my questions after the installation was complete. I…
Three years ago, I wrote a glowing review for Smith Brothers Plumbing. At the time, I was genuinely impressed with their professionalism. They installed my tankless water heater, and I referred people to them because I believed they were a company that took pride in their work. A lot has changed since then, and it’s…
David was very professional very courteous. He came on time. He explained what he was going to do And answered any questions I had regarding the installation and the upkeep of the water heater and he cleaned up very nicely after he finished the job. I appreciate everything he did. He is a good representative for Smith plumbing.
Justin did a fantastic job getting our water heater replaced the same day and for a fair price. He cleaned up when he finished, explained everything to us, and answered all the questions we had.
Great service. Very friendly, reasonable pricing and through explanation of what needed to be done. Also was given choice of options to resolve the problem.
Jared returned to drain the hot water tank, however, in discussing the problem with continuing to use a 35 yr old tank, which was not in code, I elected to replace. Jared completed the installation within a couple of hours, bringing everything up to code. He is great to work with and I feel completely comfortable…
Elliot and David were spectacular. Very knowledgeable, expedient and clean! Thank you so much for your services today!!
Elliott was wonderful and got us a quote quickly. Will use them for all our plumbing needs.
Mike and David - They did a great job. Answered all my questions and did a excellent job installing my hot water heater
Zach did an excellent job and the quality was exceptional! He was able to give us a quote and replace the water heater same day ! 3 houses 3 repairs one service. Smith Bros Plumbing!
Long story short: Smith Bros Plumbing came to the rescue. So happy with the prompt, professional and personal service we received. With a couple calls and behind-the-scenes coordination, Cheryl, Aaron, Katelyn and Justin were able to restore our water heater AND our appreciation of superlative customer service.…
Justin is an excellent plumber.
This was the second time we have used Smith Plumbing and Gas. Jared was phenomenal. He was knowledgeable, friendly and efficient. He got us scheduled quickly. His work was fantastic. I definitely recommend him for all of your plumbing needs.
Jared who installed my tankless water heater was great. Everything done in one day. Explained everything clearly.
Elliott & David were very efficient, courteous and professional. We recommend them highly. - Jackie & Karen Chesnutt
We had just moved to the area in our new house. Had some noise going every time we use the water Smith Bros. was Quick to send Justin out to service our Hot water system and did an amazing job. We were highly recommend him to anyone we know.
Highly recommend Smith Bros. Plumbing! We had a water leak alert and called them this morning. Elliott came out this afternoon, fixed leaky valve in crawl space and is replacing water heater tomorrow morning. Excellent and professional service!
Same day service after a long and cold weekend without hot water. Elliot was a lifesaver! He is knowledgeable, kind and efficient. We are grateful to Smith Bros for their fair pricing and thorough service. We had already bought a heater, so service, parts and haul away added about $1700 to our expense.
Great professional service and expertise
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 81 | $1.2k–$2.4k |
| Plumbing pipe repair | 72 | $248–$1.2k |
| Water heater repair | 62 | $57–$567 |
| Toilet repair | 58 | $166–$480 |
| Plumbing leak repair | 55 | $216–$988 |
| Plumbing leak detection | 48 | $54–$520 |
| Faucet repair | 45 | $148–$517 |
| Drain cleaning | 31 | $39–$295 |
