Experts Reviews · Company report
Pro the Distance Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Pro the Distance Plumbing

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,012 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro the Distance Plumbing is better than 94% of garbage disposal repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro the Distance Plumbing is better than 90% of garbage disposal repair.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro the Distance Plumbing is better than 96% of garbage disposal repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro the Distance Plumbing is better than 100% of garbage disposal repair.A
100

Reviews for your job

Customers hired Pro the Distance Plumbing for 8 kinds of job.

Pro the Distance Plumbing for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.62
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$567
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 62 Google reviews tagged “Water heater repair” · showing 20

ElaineLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Came on time. Showed me estimates and got all the supplies for the job. Checked the areas for any needs.

Paid $2,000+Reasonable priceFaucet repairWater heater repairPlumbing leak repair
JayLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very professional and had tins of knowledge on his craft!!!

Paid $1–200Great priceWater heater repair
GaryLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very professional and great communication. Or technician, Justin, was great. Full of knowledge and to the time to answer questions. I will be requesting Justin to assist with any future plumbing needs.

Paid $1–200Great priceWater heater repairService not listed
Jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent, Professional, was happy to explain what they were doing and why it mattered. Will use again.

Paid $2,000+Great priceFaucet repairWater heater repair
MikeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We were contacted by Pro the Distance about a special water heater flush. Zack came and promptly drained the water heater and also diagnosed a leaking regulator. I had previously seen evidence of the leak and was happy that he set up a replacement later that day by his colleague, Riley. We also brought up some…

Paid $800–1,000Reasonable priceWater heater repair
Pam7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Elliott went above and beyond in figuring out the reason behind a problem that has had us stumped for a long time and finally caused really high water and electricity bills. He could have just done the repair and not followed up on something that had him puzzled. He cared enough to check it out further and solved the mystery! He is much appreciated.

Reasonable priceWater heater repairPlumbing leak repair
greg12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin did a great job. He was very courteous and knowledgeable. He explained everything clearly and we recommend him highly.

Paid $200–400Reasonable priceFaucet repairWater heater repair
Danny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Elliott was very knowledgeable and helpful, was very satisfied with his work and will be using him for all my future plumbing repairs.

Paid $400–600Reasonable priceWater heater repair
Jacky7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service at a fair price. If you need anything this company will take good care of you. Jared was polite and professional.

Water heater repair
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zack and Riley Very good honest company to use. Friendly and are respectful. Good guys!!!

Paid $1,200–1,400Faucet repairWater heater repairPlumbing leak repair
PollyLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We called and scheduled their water heater maintenance deal for $79 that they offered. The tech Jared was so nice, and he flushed the tank. He pointed out something we needed to fix and provided an estimate. I said ok, I’ll talk to my husband. He didn’t try to pressure me at all. He had to come back on Tuesday…

Paid $1–200Great priceWater heater repair
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We were contacted by ProtheDistance to flush our tankless water heater. The plumber, REECE, came out as scheduled and did a great job getting the work done. He also looked at a couple of plumbing projects I am considering and wrote up the proposal while he was there. I would definitely use ProtheDistance generally and Reece in particular.

Paid $1–200Great priceWater heater repair
Danny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Elliot came over and flushed our hot water heater and helped us out with a few things that our home builder cut corners on. He was very knowledgeable, super friendly and took time to answer questions and explain what he saw and what he was working on. If we ever have a plumbing need again we’re calling for Elliot!

Paid $800–1,000Reasonable priceWater heater repair
Bill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We cannot say enough about Mike and Elliot’s work on our barn-shed full bathroom. These two guys dove into a huge project and never once complained or said they couldn’t get it done. That’s professionalism. By the end of the day, everything was working tiptop and they left it cleaner than they found it. It’s hard…

Paid $2,000+Great priceToilet repairWater heater installationShower installation
LisaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had our water heater serviced by Elliott. Very polite and professional. Went above and beyond to explain what was done and was needed. I will definitely recommend him for all plumbing services.

Paid $1–200Great priceWater heater repair
Jimmy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Elliot did an amazing job, worked late got the job done

Paid $400–600Great priceWater heater repair
Julie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Elliott was very professional and knowledgeable. I was super impressed with the service provided.

Paid $1–200Great priceWater heater repair
Jean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I highly recommend Elliott. He was quite knowledgeable at his profession and fully explained what he was doing to the water heaters and faucets. I would definitely call and request him to return should I need any further plumbing needs.

Paid $1,000+Reasonable priceFaucet repairWater heater repairFaucet installation
CrestonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We took advantage of Smith Bros Plumbing hot water heater flush special for $79. Justin was our technician and was very professional. He took his time explaining how our system worked and possibilities for future hot water heater replacement, the pros and cons, and the warranty Smith Bros has on all new installs.

Great priceWater heater repair
HilaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Smith Brothers Plumbing are highly professional, extremely responsive, and easy to reach. We had some time-sensitive work we needed to get done (a leaking pipe in crawl space, replacing a pressure-reducing valve, and installing a new expansion tank for our water heater), and they responded to our inquiry right away…

Paid $1,000+Reasonable priceWater heater repairPlumbing leak repair

Show more water heater repair reviews (42 more) →

Price

$573+69% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 59%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation81$1.2k–$2.4k
Plumbing pipe repair72$248–$1.2k
Water heater repair62$57–$567
Toilet repair58$166–$480
Plumbing leak repair55$216–$988
Plumbing leak detection48$54–$520
Faucet repair45$148–$517
Drain cleaning31$39–$295

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