How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREPro the Distance Plumbing
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,012 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pro the Distance Plumbing for 8 kinds of job.
Pro the Distance Plumbing for water heater repair
Clear ✕All 62 Google reviews tagged “Water heater repair” · showing 40
Came on time. Showed me estimates and got all the supplies for the job. Checked the areas for any needs.
Very professional and had tins of knowledge on his craft!!!
Very professional and great communication. Or technician, Justin, was great. Full of knowledge and to the time to answer questions. I will be requesting Justin to assist with any future plumbing needs.
Excellent, Professional, was happy to explain what they were doing and why it mattered. Will use again.
We were contacted by Pro the Distance about a special water heater flush. Zack came and promptly drained the water heater and also diagnosed a leaking regulator. I had previously seen evidence of the leak and was happy that he set up a replacement later that day by his colleague, Riley. We also brought up some…
Elliott went above and beyond in figuring out the reason behind a problem that has had us stumped for a long time and finally caused really high water and electricity bills. He could have just done the repair and not followed up on something that had him puzzled. He cared enough to check it out further and solved the mystery! He is much appreciated.
Justin did a great job. He was very courteous and knowledgeable. He explained everything clearly and we recommend him highly.
Elliott was very knowledgeable and helpful, was very satisfied with his work and will be using him for all my future plumbing repairs.
Great service at a fair price. If you need anything this company will take good care of you. Jared was polite and professional.
Zack and Riley Very good honest company to use. Friendly and are respectful. Good guys!!!
We called and scheduled their water heater maintenance deal for $79 that they offered. The tech Jared was so nice, and he flushed the tank. He pointed out something we needed to fix and provided an estimate. I said ok, I’ll talk to my husband. He didn’t try to pressure me at all. He had to come back on Tuesday…
We were contacted by ProtheDistance to flush our tankless water heater. The plumber, REECE, came out as scheduled and did a great job getting the work done. He also looked at a couple of plumbing projects I am considering and wrote up the proposal while he was there. I would definitely use ProtheDistance generally and Reece in particular.
Elliot came over and flushed our hot water heater and helped us out with a few things that our home builder cut corners on. He was very knowledgeable, super friendly and took time to answer questions and explain what he saw and what he was working on. If we ever have a plumbing need again we’re calling for Elliot!
We cannot say enough about Mike and Elliot’s work on our barn-shed full bathroom. These two guys dove into a huge project and never once complained or said they couldn’t get it done. That’s professionalism. By the end of the day, everything was working tiptop and they left it cleaner than they found it. It’s hard…
We had our water heater serviced by Elliott. Very polite and professional. Went above and beyond to explain what was done and was needed. I will definitely recommend him for all plumbing services.
Elliot did an amazing job, worked late got the job done
Elliott was very professional and knowledgeable. I was super impressed with the service provided.
I highly recommend Elliott. He was quite knowledgeable at his profession and fully explained what he was doing to the water heaters and faucets. I would definitely call and request him to return should I need any further plumbing needs.
We took advantage of Smith Bros Plumbing hot water heater flush special for $79. Justin was our technician and was very professional. He took his time explaining how our system worked and possibilities for future hot water heater replacement, the pros and cons, and the warranty Smith Bros has on all new installs.
Smith Brothers Plumbing are highly professional, extremely responsive, and easy to reach. We had some time-sensitive work we needed to get done (a leaking pipe in crawl space, replacing a pressure-reducing valve, and installing a new expansion tank for our water heater), and they responded to our inquiry right away…
Smith brothers did well. Helped me out even when there was an issue with home warranty. Very fast service. Zack was great and super helpful! Would recommend
Justin went above and beyond in troubleshooting a leak in our new hot water heater. He was very informative and helpful. I would 100% recommend.
I added Smith’s Plumbing in my contacts. Reliable and consistent with their process. Jared knows what he’s doing. Glad I reached out to this company.
Received an automated message with an offer for a water heater flush. I'm not sure how the company received my contact information, but I decided to schedule a service call. The automated system seemed confused and I had to call in and work out details with the customer service team. The technician was very…
I highly recommend Smith Bros to everyone. Elliot was super knowledgeable and answered all my questions and flushed the water heater in good time. But most importantly he was honest with us about the state and offered honest options about what to do within our budget. Thank you!
Excellent service and super friendly staff. Pointed out a couple of adjacent issues and provided a quote within minutes. Will be using Smith Bros. again for sure.
Justin was awesome. I will recommend him to anyone!
I face needing to consult with the plumber with angst because we don't have a lot of experience with plumbers since having lived in NWA. I received a text from Smith Bros. Informing me of their water heater flush service special. Knowing that ours had not been maintained in the proper fashion, I agreed to having…
Very professional and courteous service. Justin did a great job and I would highly recommend.
Very quick response time and service, professional quality workmanship, very informative, nice and personable. Overall incredibly happy with service! Will use and recommend this company 100%.
Elliott came as their representative definitely has a lot of experience. Could tell how my hot water heater was working less than its capability and why did a very complete flush showed me some of the stuff that was in it replaced the water filtration device - gave me options that I can’t afford right now. Showed…
Zack was great. Very professional and informative.
Aaryn did an excellent job replacing all my shut-off valves in my house. He was careful, neat and explained everything. Could not have been more pleased. I highly recommend Smith Brothers Plumbing, you won't be disappointed.
Prompt & on scheduled time. Called prior to arrival. Quick professional service, Elliot always delivers!
Elliot was our plumber today. He did a great job! Super professional, efficient and knowledgeable. Took good care of our water heater!
This company is so quick to answer questions, so professional and we were able to book an appointment within a week of our call! Their rep, David, was on time and texted when he was 25 min away. My husband said he was excellent working on our home and solved a problem with a burst faucet easily.
ZACK 💡did an amazing job explaining the intricate problems with our tankless water heater and gave us a full diagnosis. I was able to keep up because I’m an aerospace engineer. He quickly assessed & fixed it in less than 2 hrs. AMAZING JOB. 💪GO SMITH BROS! 🎸
Smith Bros. Plumbing drained the hot water heater. I caught a special price for the service. Jared was on time and professional. I watched and he explained the process. he notice the water pressure was high. The PRD pressure regulating device wasn't working properly. He said it works okay but may have future…
The guys were very professional and friendly. Great work and very pleasant.
Justin was knowledgeable and easy to work with. He diagnosed and solved the problem with our water heater that another plumber missed.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 81 | $1.2k–$2.4k |
| Plumbing pipe repair | 72 | $248–$1.2k |
| Water heater repair | 62 | $57–$567 |
| Toilet repair | 58 | $166–$480 |
| Plumbing leak repair | 55 | $216–$988 |
| Plumbing leak detection | 48 | $54–$520 |
| Faucet repair | 45 | $148–$517 |
| Drain cleaning | 31 | $39–$295 |
