Experts Reviews · Company report
Pro Tire & Automotive Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%43+3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Pro Tire & Automotive Center

Fayetteville, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 128 tire shops · 4.8★ from 463 Google reviews

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro Tire & Automotive Center is better than 89% of tire shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro Tire & Automotive Center is better than 88% of tire shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro Tire & Automotive Center is better than —% of tire shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro Tire & Automotive Center is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro Tire & Automotive Center is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro Tire & Automotive Center is better than 43% of tire shops.C
43

Reviews for your job

Customers hired Pro Tire & Automotive Center for 8 kinds of job.

Pro Tire & Automotive Center for auto engine diagnostic

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Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 14 Google reviews tagged “Auto engine diagnostic”

sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent service. Able to get me in quick, great communication and Bill was absolutely wonderful!

Reasonable priceAuto engine diagnosticGeneral repairsOil change
Ed2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Prompt and friendly service. Would recommend them to anyone

Reasonable priceAuto engine diagnosticGeneral repairsBrakes
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The team was friendly, knowledgeable and informative. They explained the process, kept me informed every step of the way. The cost was fair and I most appreciated the expedient assessment and repair. They will get my business without a doubt in the future.

OverpricedSteering & suspension repairAuto engine diagnosticWheel alignment
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I'm always happy with the service here. The people at Pro Tire are friendly and professional. They have diagnosed the problem and fixed it to my satisfaction. Thank you for great work!!!

Reasonable priceAuto engine diagnostic
AveriLocal Guide · 192 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

They were friendly but I feel like I was overcharged and glad I got a second opinion elsewhere.

Auto engine diagnostic
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

5-star knowledge, experience, courtesy, integrity and pricing for as long as they have been in business! I have had them service my vehicles for every auto need.

TiresElectricalAuto engine diagnostic
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Wonderful experience

Great priceAuto engine diagnostic
doug4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had several issues with my 2015 F250. It has 270,000 miles. A few of the issues were hard to diagnose. It took them Monday afternoon thru Friday. Camden was my service advisor. He was fantastic at communicating and very pleasant and professional. Camden kept me informed and updated. Thank you Camden for a great experience in getting me back on the road.

Reasonable priceAuto engine diagnosticBatteryService not listed
Mascot2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service, quality work, they treat you like family

Reasonable priceAuto engine diagnosticService not listed
Timothy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I’ve been taking my vehicles to Pro Tire for more than six years. They’re awesome people to work with. They never try to upsell and only recommend what’s needed or they’ll bring my attention to things that will need taken care of in the near future. Everyone from the owner down is always pleasant and they truly care…

TiresSteering & suspension repairElectrical
William17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Highly recommend these guys from their customer service department to their mechanic department.

Reasonable priceElectricalAuto engine diagnostic
Brian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Protire always delivers! I take all of our vehicles there for anything and everything. Tires, oil changes, even major issues. I highly recommend them!

Great priceAir & cabin filter replacementTiresAuto engine diagnostic
Bobby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service and work

Great priceAuto engine diagnostic
Zane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rick and his team are truthful, smart, punctual, fair and do amazing work. Best place in town for diesel or gas vehicle work. As well as maintenance they are great about that! Highly recommend to everyone in town or out.

Reasonable priceTiresElectricalAuto engine diagnostic

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 49%Overpriced 2%Not sure 2%

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