Experts Reviews · Company report
Pro Tire & Automotive Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%43+3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Pro Tire & Automotive Center

Fayetteville, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 128 tire shops · 4.8★ from 463 Google reviews

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro Tire & Automotive Center is better than 89% of tire shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro Tire & Automotive Center is better than 88% of tire shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro Tire & Automotive Center is better than —% of tire shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro Tire & Automotive Center is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro Tire & Automotive Center is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro Tire & Automotive Center is better than 43% of tire shops.C
43

Reviews for your job

Customers hired Pro Tire & Automotive Center for 8 kinds of job.

Pro Tire & Automotive Center for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 16 Google reviews tagged “Steering & suspension repair”

Jan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

JC and the service tech were very patient and explained what my van needed and how the repairs affected my driving and overall driving!

TiresSteering & suspension repairWheel alignment
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Had new shocks put on front and back and very pleased with service and pricing

Great priceSteering & suspension repair
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I worked will Bill he is the best to work with. Bill always treats me like an old friend. The work that was done is done right. I Would highly recommend Pro Tire.

Reasonable priceSteering & suspension repairWheel alignment
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The team was friendly, knowledgeable and informative. They explained the process, kept me informed every step of the way. The cost was fair and I most appreciated the expedient assessment and repair. They will get my business without a doubt in the future.

OverpricedSteering & suspension repairAuto engine diagnosticWheel alignment
Blair5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service and they stand behind their work! Had a starter go bad under warranty and they gladly replaced it. Great communication and they treat you like family which I greatly appreciate and highly recommend.

Great priceSteering & suspension repairElectricalGeneral repairs
Carter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pro Tire has been my go to for any and all automotive service

Reasonable priceTransmissionAir & cabin filter replacementTires
Carol6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Treated fairly and service was done in a timely manner. They had to replace my shocks on the rear and regulator on rear window.

Reasonable priceSteering & suspension repairBatteryService not listed
Nathan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent and professional service, each and every time I need repairs done! Quality repairs in a timely manner! I won’t go anywhere else!

Great priceTiresSteering & suspension repairWheel alignment
Ben8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great people and a grateful place to get work done! They will be upfront and honest with you, any maintenance I need I will come back here!

Great priceTiresSteering & suspension repair
AdamLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The work I had done at Pro tire was four brand new tires Doing the align One wheel bearing bad they also found my lower control arms bad so they’ve done all the work and they’ve done an excellent job on the car when I took the car out for a test drive. We found out that the new wheel bearing that they put in was a…

TiresSteering & suspension repairWheel alignment
Timothy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I’ve been taking my vehicles to Pro Tire for more than six years. They’re awesome people to work with. They never try to upsell and only recommend what’s needed or they’ll bring my attention to things that will need taken care of in the near future. Everyone from the owner down is always pleasant and they truly care…

TiresSteering & suspension repairElectrical
merrybeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very helpful! They explained everything fully I will return the next time I need an alignment.

Reasonable priceSteering & suspension repair
Rudy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very helpful and concerned about my vehicle

Great priceSteering & suspension repair
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had alignment done after l installed a leveling kit. In & out in an hour!

Great priceSteering & suspension repair
Jasona month ago★★★★★

Rating only, no written review.

Reasonable priceSteering & suspension repair
Donald7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Reasonable priceSteering & suspension repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 49%Overpriced 2%Not sure 2%

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