Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Pro Tire & Automotive Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%43+3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Pro Tire & Automotive Center

Fayetteville, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 128 tire shops · 4.8★ from 463 Google reviews

📞 Call (479) 756-8100Request a call backWebsite ↗

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro Tire & Automotive Center is better than 89% of tire shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro Tire & Automotive Center is better than 88% of tire shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro Tire & Automotive Center is better than —% of tire shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro Tire & Automotive Center is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro Tire & Automotive Center is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro Tire & Automotive Center is better than 43% of tire shops.C
43

Reviews for your job

Customers hired Pro Tire & Automotive Center for 8 kinds of job.

Pro Tire & Automotive Center for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 27 Google reviews tagged “Wheel alignment” · showing 20

Jan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

JC and the service tech were very patient and explained what my van needed and how the repairs affected my driving and overall driving!

TiresSteering & suspension repairWheel alignment
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I worked will Bill he is the best to work with. Bill always treats me like an old friend. The work that was done is done right. I Would highly recommend Pro Tire.

Reasonable priceSteering & suspension repairWheel alignment
AJ12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pro tire was a great experience. I came in for a an alignment and they got me in and I believe I was out the door within like 35 minute. I highly recommend them they are professional quick and very personable.

Great priceWheel alignment
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The team was friendly, knowledgeable and informative. They explained the process, kept me informed every step of the way. The cost was fair and I most appreciated the expedient assessment and repair. They will get my business without a doubt in the future.

OverpricedSteering & suspension repairAuto engine diagnosticWheel alignment
Ed4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

These guys did a great job and did it while I waited. I got wheels and tires and alignment

Customer photo from Ed's review
Reasonable priceTiresWheel alignment
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

FANTASTIC place, people, and service! I recommend!

Great priceWheel alignment
RachelLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Pro Tire did a great job on my wheel alignment! The customer service was top-notch and their staff was super friendly! I will definitely be using them again for all my Tire and wheel services!

Reasonable priceWheel alignment
Carter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pro Tire has been my go to for any and all automotive service

Reasonable priceTransmissionAir & cabin filter replacementTires
Daren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Best place around for all types of service

Great priceTiresGeneral repairsWheel alignment
WINDELL2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service would highly recommend to anyone and especially those who distrust auto service repairmen. This is your place to go.

Great priceTiresWheel alignmentBrakes
Barry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly and professional business. They got my car in and out in a timely manne. I took my '68 VW Beetle on for an alignment and they were able to do it without any issues. I will definitely use them again!

Reasonable priceWheel alignment
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

5-star knowledge, experience, courtesy, integrity and pricing for as long as they have been in business! I have had them service my vehicles for every auto need.

TiresElectricalAuto engine diagnostic
Nathan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent and professional service, each and every time I need repairs done! Quality repairs in a timely manner! I won’t go anywhere else!

Great priceTiresSteering & suspension repairWheel alignment
Ed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Their wheel alignment technician did an amazing job!

Great priceWheel alignment
MichelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We was originally referred to Pro Tire by Champion Motor Cars. Pro Tire has gone above and beyond in taking care of our auto needs. Friendly helpful and honest staff. Camden and the rest of the crew have helped me and my daughter several times. They are always knowledgeable and kind!

TiresWheel alignment
AdamLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The work I had done at Pro tire was four brand new tires Doing the align One wheel bearing bad they also found my lower control arms bad so they’ve done all the work and they’ve done an excellent job on the car when I took the car out for a test drive. We found out that the new wheel bearing that they put in was a…

TiresSteering & suspension repairWheel alignment
Timothy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I’ve been taking my vehicles to Pro Tire for more than six years. They’re awesome people to work with. They never try to upsell and only recommend what’s needed or they’ll bring my attention to things that will need taken care of in the near future. Everyone from the owner down is always pleasant and they truly care…

TiresSteering & suspension repairElectrical
BryceLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They got me in for alignment late on a Friday afternoon which is only time I have available bc im working otherwise. I Have a big lifted truck and just got new tires that wore on outside badly so. Explained that and the tech and I think he got me hooked up good it doesn't wear my tires funny.

Customer photo from Bryce's review
Reasonable priceWheel alignment
Billy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Purchased a set of Mastercraft tires and had a wheel alignment. Tires were priced fairly compared to the market. All services were delivered in a friendly and professional manner. Pro Tire and Automotive is my go to shop for everything automotive. Good job guys!!

Reasonable priceTiresWheel alignment
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Always get great service at ProTire. The guys there are great.

Reasonable priceTiresWheel alignment

Show more wheel alignment reviews (7 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 49%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Tires77—
Oil change48—
General repairs27—
Wheel alignment27—
Steering & suspension repair16—
Brakes16—
Auto engine diagnostic14—
Air & cabin filter replacement12—

Compare with

Garrett tire & Auto Center logoGarrett tire & Auto CenterExperts Score 95Fayetteville · 4.88★RNR Tire Express logoRNR Tire ExpressExperts Score 88Fayetteville · 4.80★Roadside Tires and Auto Repair logoRoadside Tires and Auto RepairExperts Score 87Fayetteville · 4.95★