Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 38%67+25.5Reliability 17%60+10.2Craft & service 20%68+13.6Value 10%86+8.6Momentum 10%0+0Replies to reviews 5%21+1.1Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCOREProActive Pest Management
Aurora, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 772 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and craft & service; weakest: momentum.
SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.ProActive Pest Management is better than 67% of ant exterminators.B
67
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.ProActive Pest Management is better than 60% of ant exterminators.B
60
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.ProActive Pest Management is better than 68% of ant exterminators.B
68
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.ProActive Pest Management is better than 86% of ant exterminators.A
86
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.ProActive Pest Management is better than 0% of ant exterminators.F
0
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.ProActive Pest Management is better than 21% of ant exterminators.D
21
Reviews for your job
Customers hired ProActive Pest Management for 8 kinds of job.
ProActive Pest Management for flea & mite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$323
All 1 Google reviews tagged “Flea & mite extermination”
AndrewLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Great tech! He was on time and thorough. I'd recommend ProActive Pest Management to anyone in need!
Ant exterminationFlea & mite exterminationRodent extermination+ Quality
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 53 | $56–$116 |
| Ant extermination | 47 | $71–$186 |
| Spider extermination | 42 | $65–$146 |
| Hornet & wasp extermination | 32 | $61–$246 |
| Rodent extermination | 32 | $76–$246 |
| Bug & insect extermination | 20 | $58–$116 |
| Mosquito extermination | 15 | $73–$134 |
| Bee extermination | 14 | $161–$371 |
