Analyzing 8,158,3788.2M ReviewsFor 23,06723.1K Experts

Experts Reviews · Company report
ProClean NJ Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

ProClean NJ Inc

New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #145Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.8★ from 675 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ProClean NJ Inc is better than 87% of carpet cleaning.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ProClean NJ Inc is better than 83% of carpet cleaning.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ProClean NJ Inc is better than 85% of carpet cleaning.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ProClean NJ Inc is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ProClean NJ Inc is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ProClean NJ Inc is better than 100% of carpet cleaning.A
100

Reviews for your job

Customers hired ProClean NJ Inc for 8 kinds of job.

ProClean NJ Inc for chimney inspections

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$100–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Chimney inspections”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Chimney inspections” · showing 20

Wendy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The technician was punctual, professional, and courteous. He cleaned my dryer vent, inspected my chimney, and provided step-by-step assistance throughout the process. I have been using ProClean for several years, and with service like this, why would I go anywhere else? Their consistent professionalism and…

Paid $1–200Reasonable priceDryer vent cleaningChimney inspections
Peter10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Prompt and excellent service; service professional did a great job

Dryer vent cleaningChimney inspections
DendinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I had a great experience with the technician who came to clean my dryer vent and inspect my chimney. He was professional, courteous, and very thorough. He took the time to explain what he was doing and made sure everything was properly checked and cleaned. He did an excellent job, worked efficiently, and left the…

Paid $1–200Dryer vent cleaningChimney inspections
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On time and very efficiant.

Dryer vent cleaningChimney inspections
Lauren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Booking was easy, service was quick. Tyler was kind, patient, professional, and polite. Excellent customer service which feels very hard to come by these days.

Reasonable priceDryer vent cleaningChimney inspections
DEANLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tech was professional, friendly and did a great job. Only needed 30 minutes to complete the chimney inspection and dryer vent cleaning.

Paid $1–200Reasonable priceDryer vent cleaningChimney inspections
RuiLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Professional and responsive. Very easy to work with.

Paid $1–200Reasonable priceDryer vent cleaningChimney inspections
Srinivasa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been using ProClean for the past few years and they are very professional and performing the work very well.

Paid $100–200Reasonable priceDryer vent cleaningChimney inspections
Ed10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have used Proclean NJ for the past few years. They are very professional, on time and provide excellent service. I recommend them to all for their services

Paid $100–200Great priceChimney cleaningDryer vent cleaning+ Responsiveness+ Punctuality+ Quality
Vincent2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The service was performed on a cold, rainy day in December. The service tech was in a good mood and provided great, fast, and efficient service. A perfect service experience!

Paid $100–200Dryer vent cleaningChimney inspections
Meaghan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technicians Alex and Boning arrived on time and were extremely professional. Highly recommend!

Paid $100–200Dryer vent cleaningChimney inspections
Nancy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great Company! always on time and very professional.

Paid $100–200Great priceDryer vent cleaningChimney inspectionsChimney cleaning
Leidy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good service at a good price!

Paid $1–100Great priceChimney inspections
Cynthia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service, I have been using ProClean NJ every 3 years since 2016 for my dryer vent cleaning and chimney inspection.

Paid $100–200Great priceDryer vent cleaningChimney inspections
ying4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good quality and professional! We are satisfied for the service. Detailed worked.

Chimney inspectionsHVAC duct & vent cleaningDryer vent cleaning
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were very polite and professional. Since this is the first time the duct & vents were to be cleaned, they explained that the intake & outtake housing had to be cut. After they were finished they showed me the panels installed to close housings. I am 100% satisfied and will recommend them to anyone looking for any of service.

Chimney flue cleaningChimney inspectionsDryer vent cleaning+ Responsiveness+ Punctuality+ Quality
bala8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I like the service due to timing and promptness

Chimney inspectionsDryer vent cleaning+ Responsiveness+ Punctuality+ Professionalism
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Rating only, no written review.

Paid $1–200Reasonable priceDryer vent cleaningChimney inspections
Carissa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Paid $1–200Reasonable priceDryer vent cleaningChimney inspections
kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $1–200Great priceDryer vent cleaningChimney inspections

Show more chimney inspections reviews (10 more) →

Price

$54-79% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Dryer vent cleaning315$18–$78
HVAC duct & vent cleaning68$351–$928
Chimney inspections29—
Chimney cleaning20—
Stove & fireplace cleaning9—
HVAC system maintenance3—
HVAC duct & vent repair3—
Chimney flue cleaning2—

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