Analyzing 8,161,5218.2M ReviewsFor 23,08023.1K Experts
Customers frequently praise ProClean NJ for punctual, professional, and efficient dryer vent and air duct cleaning services, noting reasonable pricing and easy appointment scheduling. The company maintains a 4.8-star rating from 675 reviews, with the owner responding to 95% of feedback. However, lower-rated reviews describe instances of incomplete inspections, property damage, and poor communication, suggesting occasional inconsistencies in service quality and customer support.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
675 Google reviews we collected
Phrases our text analysis found in 472 written reviews
Price verdicts customers left with their Google review
Middle half of what 161 customers paid ($19–$114) · gold mark = category median.
How often each topic comes up in the written reviews
We read 472 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The service technician that did my dryer vent cleaning/inspection was very professional and very pleasant.”
“…, but pro-clean ignored ALL my messages, emails and calls and I was hung up on for months.…”
“Tyler the technician was prompt, efficient and so nice and professional The office was so accommodating….”
“I was late to scheduling this year and still they were able to fit me in so I didn't miss my HOA's requirement.”
“The technician was prompt, professional, and diagnosed and fixed the issue in no time.”
“These guys did a sloppy job last time they cleaned my dryer vent duct.”
“I would recommend to other neighbors in my community.”
“Sad to say, but please stay away from this company.”
“Finding reliable service at such an affordable and reasonable cost is rare.”
“We were Over charged and it’s was NOT clean.”
“Quick and friendly customer service, good communication”
“…g the before and after of actually fixing their mess, but pro-clean ignored ALL my messages, emails and calls and I was hung up on for months.…”
“First of all - their scheduling service, pricing and payment transparency and flexibility is top notch!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired ProClean NJ Inc for 8 kinds of job. Pick one to see what they paid and said.
Quick. through, clean and pleasant. Their employee was excellent. Plan on seeing them every year!
The service technician that did my dryer vent cleaning/inspection was very professional and very pleasant. Great representative of the company!
Professional, courteous and efficient. I would recommend to other neighbors in my community. What’s difference clean air vents make! No more dust mites & allergens —my nose doesn’t run when I’m home! Thank you ProClean!!!
I couldn't be happier with my experience! Setting up an appointment was quick and easy. The technician was prompt, professional, and diagnosed and fixed the issue in no time. Finding reliable service at such an affordable and reasonable cost is rare. I will definitely be using them again for future needs!
Had my dryer vent cleaned by Brandon who did an AMAZING job!! I would highly recommend ProClean NJ, Inc.
Super easy to work with!! They were running a bit late but called me to ask if it was still ok to come... which I appreciated 100%!!!!! Yes yes yes! Great job and even considerate about my home and asked if wearing his shoes in my home was ok :-). Great explanation of the job and the certificate to send to my…
| Job | Reviews | Category typical |
|---|---|---|
| Dryer vent cleaning | 315 | $18–$78 |
| HVAC duct & vent cleaning | 68 | $351–$928 |
| Chimney inspections | 29 | — |
| Chimney cleaning | 20 | — |
| Stove & fireplace cleaning | 9 | — |
| HVAC system maintenance | 3 | — |
| HVAC duct & vent repair | 3 | — |
| Chimney flue cleaning | 2 | — |
4.8 ★★★★★ 675 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Quick. through, clean and pleasant. Their employee was excellent. Plan on seeing them every year!
Thank you for your feedback!
The best! Reasonable pricing, prompt, polite and clean!
The service technician that did my dryer vent cleaning/inspection was very professional and very pleasant. Great representative of the company!
Thank you!
Professional, courteous and efficient. I would recommend to other neighbors in my community. What’s difference clean air vents make! No more dust mites & allergens —my nose doesn’t run when I’m home! Thank you ProClean!!!
Thank you !
Tyler the technician was prompt, efficient and so nice and professional The office was so accommodating…. I had to switch appts twice and they were so understanding. Definitely will use them every time. D
Thank you!
I couldn't be happier with my experience! Setting up an appointment was quick and easy. The technician was prompt, professional, and diagnosed and fixed the issue in no time. Finding reliable service at such an affordable and reasonable cost is rare. I will definitely be using them again for future needs!
Thank you!
Have used this service multiple times and I highly recommend. Easy to make an appointment, friendly costumer service and fair pricing! (Dryer vent/chimney cleaning & inspection)
Thank you!
Great expereince with Proclean to clean our dryer vent.
Thank you for your feedback!
the technician came cleaned my dryer and vent. He was on time and professional.
Thank you!
These professionals are highly competent and completed the work effectively. I have relied on their dryer vent cleaning for several years and strongly recommend them.
Thank you!
Analyzing 8,161,5218.2M ReviewsFor 23,08023.1K Experts
