Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts

Experts Reviews · Company report
ProClean NJ Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

ProClean NJ Inc

New Brunswick, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #145Position by Experts Score among all companies we track in this category. of 175 carpet cleaning · 4.8★ from 675 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ProClean NJ Inc is better than 87% of carpet cleaning.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ProClean NJ Inc is better than 83% of carpet cleaning.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ProClean NJ Inc is better than 85% of carpet cleaning.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ProClean NJ Inc is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ProClean NJ Inc is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ProClean NJ Inc is better than 100% of carpet cleaning.A
100

Reviews for your job

Customers hired ProClean NJ Inc for 8 kinds of job.

ProClean NJ Inc for HVAC duct & vent cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$351–$928
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 68 Google reviews tagged “HVAC duct & vent cleaning” · showing 20

Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

The best! Reasonable pricing, prompt, polite and clean!

Great priceHVAC duct & vent cleaning
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Professional, courteous and efficient. I would recommend to other neighbors in my community. What’s difference clean air vents make! No more dust mites & allergens —my nose doesn’t run when I’m home! Thank you ProClean!!!

Paid $400–600Reasonable priceHVAC duct & vent cleaning
DonnaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

properly introduced himself came in to look at where dryer was located preformed the dryer vent cleaning and was efficient

Dryer vent cleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thorough, professional, on time.

Paid $400–600Reasonable priceHVAC duct & vent cleaning
Anna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very clean, attentive and polite. I will recently use them again

Paid $400–600Great priceHVAC duct & vent cleaning
AmyLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent work ethic! Thorough and very respectful of our home.

Paid $400–600Not sureDryer vent cleaningHVAC duct & vent cleaning
Leo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The tech arrived on time and got to work. Very thorough and cleaned up after. 5 out of 5!

Reasonable priceHVAC duct & vent cleaning
Joseph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Proclean did hvac duct cleaning and disinfectant for me. Great experience. I highly recommend this company!

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had my Air Duct and my dryer vent cleaned. I would like to thank my technician Sam. He was very professional and helpful.

Paid $400–500Not sureDryer vent cleaningHVAC duct & vent cleaning
Douglas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent work!

Paid $400–500Great priceHVAC duct & vent cleaning
AmanLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Service was explained & performed very professionally. I will recommend to anyone who asks.

Paid $400–500Not sureDryer vent cleaningHVAC duct & vent cleaning
minalLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had the whole;e house and dryer vent cleaning done yesterday. Sam was very professional. Explained everything before and after. Would highly recommend this company.

Paid $300–400Reasonable priceDryer vent cleaningHVAC duct & vent cleaning
RobertLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had Sam here who did our ducts and vent cleaning. Sam explained to my wife and I everything he was going to do. He was very professional and thorough.

Paid $500–600Reasonable priceDryer vent cleaningHVAC duct & vent cleaning
Stephen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing service! I was shocked to see what they pulled out of my Ductwork. Highly recommend.

Great priceHVAC duct & vent cleaning
Colin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The ProClean tech Sam was outstanding. He took the required time to do a thorough inspection and uncovered an issue from the previous duct cleaning company. Sam was patient and took his time to ensure that the work was done well and explained everything to me. Highly recommend.

Dryer vent cleaningHVAC duct & vent cleaning
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Good job!

Paid $1–100Reasonable priceDryer vent cleaningHVAC duct & vent cleaning
Richard15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very happy with ProClean's performance. New home was neglected by previous owners but now fresh and clean. Very professional and they stand by there work...RJD

Reasonable priceHVAC duct & vent cleaning
Sue10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The gentleman was efficient and polite and explained everything before the process began. He was thorough and left everything clean.

HVAC duct & vent cleaning
Marlene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Technician was on time, explained the process, was very efficient. Showed before/after pictures. - didn't see too much difference. The test will be the amount of dust on my furniture. I opted to have the system disinfected even though I use high quality filters.

Paid $400–500Not sureHVAC duct & vent cleaning
SeanLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were professional and prompt and a very reasonable price. We had our HVAC system cleaned our dryer duct and chimney all in the same visit.

Reasonable priceDryer vent cleaningChimney flue cleaningChimney cleaning

Show more HVAC duct & vent cleaning reviews (48 more) →

Price

$54-79% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Dryer vent cleaning315$18–$78
HVAC duct & vent cleaning68$351–$928
Chimney inspections29—
Chimney cleaning20—
Stove & fireplace cleaning9—
HVAC system maintenance3—
HVAC duct & vent repair3—
Chimney flue cleaning2—

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