Experts Reviews · Company report
ProClean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%28+2Craft & service penalty71−2.9Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

ProClean

Pensacola, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 50 commercial cleaning services · 4.8★ from 765 Google reviews

Report card

Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ProClean is better than 79% of commercial cleaning services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ProClean is better than 72% of commercial cleaning services.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ProClean is better than 71% of commercial cleaning services.B
71
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ProClean is better than 100% of commercial cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ProClean is better than 100% of commercial cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ProClean is better than 28% of commercial cleaning services.D
28

Reviews for your job

Customers hired ProClean for 8 kinds of job.

ProClean for mold inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.70
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Mold inspection”

Lain3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Proclean Water Restoration responded quickly when we needed help. They assessed the situation right away, clearly identified the areas that required drying and treatment, and handled everything thoroughly. Technician Cole was polite, professional, and careful with the work. He removed the baseboards without damaging…

Great priceMold inspection
Janna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This company is fabulous! Experienced and very efficient service for my water damage. The team is so friendly it was a joy having them manage my project. My team was Ivan, as Project Manager along with technicians John and Javier. Such a great group of guys!!! You won’t go wrong with ProClean!!! They will take good care of you.

Mold inspectionWater damage-related cleanup & repair
AnngeeLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Timmy came out and inspected the damage from a bathroom water leak. Gave me a very reasonable estimate and schedule a crew for the next day. Crew came out seen that there was minimal damage, clean and dried everything for the Plummer. Price quote was reduced as well. Thankful for everything ❤️ highly recommend

Paid $500+Reasonable priceMold inspectionWater damage-related cleanup & repair
Shannon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

VERY professional and kind. Did an amazing job explaining everything they would do, and did a fantastic job restoring our damaged subflooring. Competitive pricing. Would absolutely recommend them!! Great team!! Thank you for your kindness and professionalism .

Paid $500+Not sureMold inspectionWater damage-related cleanup & repairMold remediation
KarenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

This company is so reliable and does excellent customer service!! I highly recommend them for your clean up needs

Paid $500+Great priceRemodelingMold inspectionWater damage-related cleanup & repair
BennettLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Extremely responsive for my water damage issue. Also, they were tremendously helpful in working with USAA for the insurance claim. Very professional team, (as the name implies) and great results. Highly recommended!

Reasonable priceMold inspectionWater damage-related cleanup & repair
DFH3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Highly recommend Pro Clean Restoration. Professional, dependable, and easy to work with. They did a great job , were very patient with everything I asked for and completed the job in timely manner with professionalism.

Reasonable priceMold inspectionWater damage-related mold removal
Cassidy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were very friendly, helpful, and prompt. Their service was quick and efficient, and I was informed through the whole experience.

Paid $100–150Reasonable priceMold inspection
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend ProClean! I had the pleasure of working with Timmy & Shelby. They were both pleasant, polite, personable, professional & knowledgeable. They showed care in making sure everything would be taken care of & that’s exactly what happened. Last week another gentleman, Brett, came & helped Shelby, he…

Area rug cleaningMold remediationMold inspection+ Responsiveness+ Punctuality+ Quality
crystalLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great team very family oriented company loved the people they're very chilled very helpful.

Mold remediationMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
ELocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Meghan assisted us and couldn't ask for better service. Due to a time crunch, I required my house inspected for mold in order to move-out of the apartment. After speaking with her, she went above and beyond and managed to come-by the place within an hour! Not only did she clean and inspected the areas that were an…

Mold inspection+ Responsiveness+ Punctuality+ Quality
Brittney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

My dishwasher had been leaking for months and when it was finally discovered I had water damage and mold. Pro Clean came to inspect the mold and they were suppose to clean and repair my kitchen and living room. I worked nights so William and Meghan said they would work with my schedule and try to avoid unnecessary…

Water damage-related cleanup & repairMold inspection− Punctuality− Quality
Glen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire crew were very professional, efficient, clean. Great job team…

Fire damage cleanup & repairMold inspection+ Responsiveness+ Punctuality+ Quality
cari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mold removal

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal+ Punctuality
Stephanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire team at ProClean did an amazing job! From assessing my damage, removing all the damaged items, cleaning and drying of walls and flooring, remediation of mold...everything was handled professionally and courteously. They respected my home as if it was their own!

Mold remediationWater damage-related cleanup & repairMold inspection+ Responsiveness+ Punctuality+ Quality
Karla9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hot water line leaked in closet which we were unaware of. ProClean came out and Timmy was the tech who explained and answered all of our questions, we are pleased with the repairs so far. Blake, project manager also came out to assist and he was exceptional as well.

Mold inspection+ Responsiveness+ Professionalism
Marilyn19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Responsive. Answered all questions. Efficient and effective.

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Duke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great work!

Mold inspection
Andrew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

ProClean came and dried out my condo after a leak did damage to my downstairs kitchen area. They were very professional and efficient. They were always on time and had a great customer service attitude. Blake and Ivan were especially helpful.

Mold inspectionService not listed+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

After my tenants moved out of my house, I discovered a sizable mold problem so I called ProClean for mold remediation services. They were very helpful and every person I spoke to (from receptionist, to scheduler, to project manager) was very kind in every interaction. Also, I live out of state and they were very…

Mold inspectionWater damage-related mold removal+ Punctuality+ Quality+ Professionalism
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Proclean was very professional and help me throughout the whole process to get my house remodeled to a better condition than when the water damage happened. We have not started the remodeling yet. But plans are in place.

Mold inspectionWater damage-related mold removalRemodeling+ Quality+ Professionalism
Allyson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

inspected a home for with water stains and mold inspection Rajko was great . and was very professional and very helpful our business will use them in the future

Mold inspectionService not listed
sandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They found the water leak and repaired it. The restoration evaluation was done promptly and I am now waiting for the insurance company to approve the estimate so they can begin the process. I am very pleased with their work so far.

Mold inspectionService not listed
Nicky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Hopefully they will respond quickly to the poor quality of cabinetry they sent to my house.

Mold inspectionWater damage-related mold removalRemodeling− Responsiveness− Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were very professional and did a very good job when they were here. They got everything done on time and below budget. I would recommend them to anybody.

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Jeremiah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Denise10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

General carpet cleaningWater damage-related cleanup & repairMold inspection
JJ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Kenneth5 years ago★★★★★

Rating only, no written review.

Mold inspection+ Quality+ Professionalism

Price

$324+17% vs typical commercial cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 49%Overpriced 5%Not sure 6%

Jobs customers hired them for

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