How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%28+2Craft & service penalty71−2.9Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREProClean
Pensacola, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 50 commercial cleaning services · 4.8★ from 765 Google reviews
Report card
Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired ProClean for 8 kinds of job.
ProClean for water damage-related cleanup & repair
Clear ✕All 79 Google reviews tagged “Water damage-related cleanup & repair”
Great people to work with. Kind and considerate of your home and space. Highly recommend for restoration.
ProClean has your back and their team is kind, caring, and professional. Mold remediation is very stressful, and they came through for us. They answered our questions thoroughly with humility and expertise. We are confident in their services, and I would recommend them hands down! Thank you, ProClean!
As a property management company with hundreds of properties, ProClean is our go to company for our carpet cleaning and restoration needs! Their team is always very responsive and professional with any work orders we send to them.
This company is fabulous! Experienced and very efficient service for my water damage. The team is so friendly it was a joy having them manage my project. My team was Ivan, as Project Manager along with technicians John and Javier. Such a great group of guys!!! You won’t go wrong with ProClean!!! They will take good care of you.
Back in April 2025 its September 2025 now as I am writing this. My wife overfilled the bathtub in our master bedroom. We called a mitigation company right away. They came out 2 hours later. (((We live in a mobile home.))) They removed the sheet flooring and went under trailer to remove all insulation and underbelly…
Our house flooded due to a broken pipe. Daniel B, Zoey, Jess, Javi, Ella, and others removed the damage and cleaned up. Nikki, Miranda, and Ella from the contents crew carefully packed and moved our belongings so the repairs could take place.
I have to say, ProClean was a true lifesaver when my family needed help the most. No one ever wants to deal with a disaster, but when it happens, you need fast action—and they delivered. After my insurance company, Ovation, contacted ProClean, Ian Raines arrived at our home within 30 minutes, even though it was…
In June 2026, half of our house was flooded due to a faulty toilet mechanism. A friend of ours recommended ProClean. She had been through a flooding incident at her home and originally called another company. After the original company would not come back and finish the job she said she called ProClean and wish she…
Proclean provided services for the aftermath of a water leak. Timmy, Joseph, Cassidy, Ivan were exceptional with the jobs they performed and very meticulous with their work. This team was also top notch professional.
They were quick, professional and thorough. John, Danette and Javier were great! We had a very tight timeline and they accommodated our schedule. Ian followed up after they were finished
I had Proclean come out to clean our living room carpet and 5 yr old sectional sofa, and I am blown away by the results! They were able to remove the odors of two children and a dog 😂 along with their ick and grime. I seriously thought these smells were permanent and was giving up hope [this is why we can’t have…
Timmy came out and inspected the damage from a bathroom water leak. Gave me a very reasonable estimate and schedule a crew for the next day. Crew came out seen that there was minimal damage, clean and dried everything for the Plummer. Price quote was reduced as well. Thankful for everything ❤️ highly recommend
VERY professional and kind. Did an amazing job explaining everything they would do, and did a fantastic job restoring our damaged subflooring. Competitive pricing. Would absolutely recommend them!! Great team!! Thank you for your kindness and professionalism .
This company is so reliable and does excellent customer service!! I highly recommend them for your clean up needs
We recently hired ProClean after discovering a water leak in our bathroom, and from the initial consultation through the completion of mitigation, we had an outstanding experience with the company. Kenny carefully assessed what needed to be done to begin the mitigation process and properly dry the area. It turned…
Extremely responsive for my water damage issue. Also, they were tremendously helpful in working with USAA for the insurance claim. Very professional team, (as the name implies) and great results. Highly recommended!
Great and trust worthy service! Zoey & Kenny have been amazing in my water leak issue. They have gone above and beyond with helping the situation! I would use them and recommend them to everyone.
We had a slab leak Thanksgiving day. A technician, Joseph came right away. He set up equipment after a thorough explanation of the plan and cost. We were on our way out of town. A neighbor let him in when he returned to check progress. He was one of the most polite and courteous young men I have met. My neighbor who…
Just wanted to say thank you so much to Kenny, Brett and their cleaning techs for responding so quickly to a sewage backup that required immediate clean up. I really appreciate the professionalism and courtesy.
My experience was great. They told me what was going on and what needed to be done. How long it'll take to complete the job. Reasonable price was good too.
I would highly recommend ProClean! I had a shower leak and Kenny and Joseph were extremely professional, courteous and very knowledgeable. They did an excellent job and left the area spotless! Thank you again Kenny and Joseph.
Very professional. Good communication with staff and myself. Courteous and took great care of my belongings
Had a great experience with the whole team. Contents was great and made the entire restoration process so much less stressful! Danette, Nikki, KurtJohn, and Megan were all so helpful and easy to work with every step of the way!
Proclean team did an amazing job drying out our home after a slab leak. Wayne Perry was the lead. He’s exceptional, courteous, professional, on time and communicated every step of the way. He made this experience less stressful. Thank you Wayne and team! We appreciate you!
All the above!!
Pro clean, removed, standing water under the house and sprayed disinfectant on the area. I was quoted $700 or less for a job. had to pay $800. for what was done this was way overpriced.!
I have water damage in my home. Proclean was contacted to remediate the water cleanup. Everyone I dealt with were helpful, polite and very efficient. I'm on the list for my restore. I would highly recommend Proclean to anyone. Thanks Proclean.
Very responsive and professional.
ProClean was awesome! Professionalism at it's finest. From beginning to end my mind was at ease knowing we were in good hands. Thank you for a job well done
Great service and great people! 👍👍👍
Logan & his team were awesome!
We had an unfortunate water leak in our bathroom that did some gnarly damage. Proclean was out to our house within an hour of receiving the call and getting it all cleaned up. Matt, Ryan and Zoey have been so amazing through all of this. Matt got everything set up and helped calm me down because I was just in shock…
My insurance was slow, but ProClean waited patiently until the insurance came through and did a great job.
Timmy and Noah did an absolutely amazing job. They were prompt, courteous, thorough and meticulous. They not only did the job well but, in my opinion, went well and beyond what I was expecting. I have positively no reservations about recommending Air Pro Restoration to anyone.
Logan and Ryan were wonderful. Both were very patient (with a 4 year old asking questions). I overheard Logan with my grandson . Made my heart happy. Thank you guys for everything.
Wayne and Kemar were at our house. Right after moving in we had to deal with this big issue. Wayne was extremely responsive and patient with our questions and frustrations (about our situation), professional, and overall we had a great experience in an awful situation. Kemar was very quiet but got the job done!…
Steven,eric,da'Marcus and zachery were very helpful and would recommend this company
Steven, Zak, Woody, Matt, Demarcus did a fantastic job bringing all our contents back into our house after a slab leak. They were all extremely professional and extremely kind and respectful in this process!! I would highly recommend this company again with these guys!!
Outstanding work performed by PROCLEAN WORK AND RESTORATION. Specifically, great job to Shelby and Tim and their crew. As a military retiree, I am most pleased with the work they performed. Well done to your company.
My dishwasher had been leaking for months and when it was finally discovered I had water damage and mold. Pro Clean came to inspect the mold and they were suppose to clean and repair my kitchen and living room. I worked nights so William and Meghan said they would work with my schedule and try to avoid unnecessary…
Highly recommend...great service and price. They didn't try and run up unnecessary charges to get my insurance company to pay...they took their time, did what needed to be done and left my home better than they found it.
If I could leave 0 stars I would. Had a slab leak and they came and soaked up the water fine. Cut out the carpet pad and dried it. Took about 5 days total to get the carpet and wall dry. All fine as expected. Carpet smelled meh so they tried to make it smell better after taking the equipment back. Told us 2 weeks…
I was referred to this business. Contacted Pro-Clean and spoke with management. Within 30 minutes I was contacted by a field specialist name Timmy that set up a time he could come out and access the damage. He showed up 3/22/23, used his water tester to check the walks, took pictures, put in a humidifier said he…
All the people involved, William, Brett, Kevin and their associates were on time and completely professional during the entire process. Would definitely recommend them to everyone.
After a tornado ripped through our neighborhood ProClean came and began to work immediately, removing wet insulation, ensuring our roof had a tarp and drying out our interior! Couldn’t have asked for better. Thank you ProClean team!!
I recently had a mold issue in my home and used Pro Clean for their services. From start to finish, I was impressed with their professionalism and efficiency. The team arrived on time and quickly got to work identifying and addressing the problem. They were thorough in their assessment and explained everything they…
I have to say the gentleman that came to my home and did a cleanup after my ceiling in my kitchen fell are awesome. They went above and beyond helping me. They explained what they were doing, cleaned up quickly, and answered all my questions. Now if you are asking for a company that makes sure you are completely…
Ryan, Zoya, Matt, Demarcus were awesome!!!!
Mold removal
The service has been great so for. I’m currently awaiting to have my kitchen cabinets replaced and countertop. I haven’t received a scheduled date and time as of today.
Found out our water heater had been leaking causing water damage in our wall. They called us the same day, came out and gave us a quote and started all on the same day! The company as very nice and professional workers!
The entire team at ProClean did an amazing job! From assessing my damage, removing all the damaged items, cleaning and drying of walls and flooring, remediation of mold...everything was handled professionally and courteously. They respected my home as if it was their own!
Ryan and Zoe are great! They were very responsive. He answered any questions I had in A timely manner. The crew came and were very nice and professional. They made sure I didn't have any water hiding anywhere. I actually didn't think I needed any water removal, but they hooked up the machines and sure enough,…
Very good job 👏 👍
Ryjko is the Man. Always extremely responsive and eager to help you. Problem solver he is
They were professional, friendly and informative.
Ryan and Shelby were the main employees I dealt with and sure glad they were. Ryan did an awesome job explaining what they were going to do and what to expect when they were done, also was easy to reach when I had any questions and was always happy to answer them honestly and promptly. And Shelby was also very…
Would NOT recommend! Unprofessional and very low quality rebuild contractors! A very frustrating and LONG experience! Would NOT recommend! Wish I had know before hiring Proclean. Very substandard
Pro Clean was the nicest and most professional business I’ve ever dealt with. Their workers were courteous, helpful and proficient. A big shoutout to Blake, Timmy and Marcus for your hard work and friendliness. You are the best!
Proclean is amazing. We had a pipe break behind our fridge, it flooded the whole front half of our house. Proclean came out quick, dried everything out and removed all of our damaged flooring super fast. Ryan is the best, he stayed the entire day and just helped us feel at ease. Zoey, Matt, Ivan, dalton, Shelby…
Did a great job for water damage/mold elimination; however they have not been timely on rebuild schedule. It has been about two weeks since I made the down payment from hearing from them.
They run a great shop. All four guys who came by were on time, professional and helpful. They helped to quickly mitigate all of our water damage.
Proclean is a company of very talented professionals who cared about our water damage as if it were their own. They were patient, courteous and friendly, as they took whatever time was needed to walk us through the cleaning process. Thanks to Blake and the entire team for your service.
From our first meeting with Pro=Clean they had us at "Hello" .... From Ryan and his crew & the guys tearing apart cabinets that had water damage mold our health was first priority with the barrier walls & dry up fans. The guys that were under crawl space under house with barrier and blowers they were great. Very…
Responed quickly to the water damage.
They arrived on time, worked hard, friendly, and efficient. Enjoyed meeting them. They created a mess because of the work that they were doing, but they did a very thorough cleanup when they were done. The final cost was within the price range they quoted, so I paid the bill. The job required roughly 5 hours of…
Very quick response. I called and they were at my home within a couple hours. Kenny did a great job with the water damage and clean up. He was friendly and professional. I would use them again if needed but hopefully I won't need their services again!
I was very satisfied with the service and results received from ProClean.
After experiencing a leak within the wall of our laundry room, I contacted ProClean for restoration services. They came right out the same day the plumber fixed the leak, and returned the next morning to remove damage flooring, wallboard and insulation and treat for mold. Each person with whom we had contact was…
Water damage from kitchen to master bath. They came in cleaned up, dryed out, and got out the bad pieces. Left dryers to dry out until it was dry. Pulled up flooring scraped glue. Just did an awesome job! Will gladly use again.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water damage-related cleanup & repair | 79 | — |
| General carpet cleaning | 76 | $132–$277 |
| Water damage-related mold removal | 51 | — |
| Area rug cleaning | 48 | $163–$247 |
| Carpet steam cleaning | 43 | $158–$321 |
| Mold inspection | 30 | — |
| Upholstery cleaning | 30 | $146–$285 |
| Pet stain & odor removal | 27 | — |






