Experts Reviews · Company report
ProClean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%28+2Craft & service penalty71−2.9Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

ProClean

Pensacola, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 50 commercial cleaning services · 4.8★ from 765 Google reviews

Report card

Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ProClean is better than 79% of commercial cleaning services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ProClean is better than 72% of commercial cleaning services.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ProClean is better than 71% of commercial cleaning services.B
71
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ProClean is better than 100% of commercial cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ProClean is better than 100% of commercial cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ProClean is better than 28% of commercial cleaning services.D
28

Reviews for your job

Customers hired ProClean for 8 kinds of job.

ProClean for water damage-related mold removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.51
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.63
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.71%

All 51 Google reviews tagged “Water damage-related mold removal” · showing 20

SarahLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

ProClean has your back and their team is kind, caring, and professional. Mold remediation is very stressful, and they came through for us. They answered our questions thoroughly with humility and expertise. We are confident in their services, and I would recommend them hands down! Thank you, ProClean!

Great priceWater damage-related cleanup & repairMold remediationWater damage-related mold removal
JeremiahLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

Back in April 2025 its September 2025 now as I am writing this. My wife overfilled the bathtub in our master bedroom. We called a mitigation company right away. They came out 2 hours later. (((We live in a mobile home.))) They removed the sheet flooring and went under trailer to remove all insulation and underbelly…

Customer photo from Jeremiah's reviewCustomer photo from Jeremiah's reviewCustomer photo from Jeremiah's reviewCustomer photo from Jeremiah's review
OverpricedWater damage-related cleanup & repairMold remediationWater damage-related mold removal
Shannon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

VERY professional and kind. Did an amazing job explaining everything they would do, and did a fantastic job restoring our damaged subflooring. Competitive pricing. Would absolutely recommend them!! Great team!! Thank you for your kindness and professionalism .

Paid $500+Not sureMold inspectionWater damage-related cleanup & repairMold remediation
KarenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

This company is so reliable and does excellent customer service!! I highly recommend them for your clean up needs

Paid $500+Great priceRemodelingMold inspectionWater damage-related cleanup & repair
Craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The three gentlemen that I’ve worked with (Brett, Ian and Daniel) from this company resolving my leak Issue have been nothing but professional they have went above and beyond making myself, and my wife feel comfortable and resolving the water leak in our home. Anytime I had a question I could either call or text…

Paid $500+Reasonable priceMold remediationWater damage-related mold removal
A6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We recently hired ProClean after discovering a water leak in our bathroom, and from the initial consultation through the completion of mitigation, we had an outstanding experience with the company. Kenny carefully assessed what needed to be done to begin the mitigation process and properly dry the area. It turned…

Water damage-related cleanup & repairMold remediationWater damage-related mold removal
DFH3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Highly recommend Pro Clean Restoration. Professional, dependable, and easy to work with. They did a great job , were very patient with everything I asked for and completed the job in timely manner with professionalism.

Reasonable priceMold inspectionWater damage-related mold removal
ChaunceyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great and trust worthy service! Zoey & Kenny have been amazing in my water leak issue. They have gone above and beyond with helping the situation! I would use them and recommend them to everyone.

Customer photo from Chauncey's reviewCustomer photo from Chauncey's review
Paid $500+Great priceWater damage-related cleanup & repairWater damage-related mold removal
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend ProClean! I had the pleasure of working with Timmy & Shelby. They were both pleasant, polite, personable, professional & knowledgeable. They showed care in making sure everything would be taken care of & that’s exactly what happened. Last week another gentleman, Brett, came & helped Shelby, he…

Area rug cleaningMold remediationMold inspection+ Responsiveness+ Punctuality+ Quality
Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Most of my furniture had to be removed from my house so that I could hawe imold treatment and have my ceilings replace along with replacing carpet in my home from water damage at the Pensacotera office Tony and Megan were a God-sent this has been going on since August of last year we but they're professionalism And…

Mold remediationWater damage-related mold removalService not listed+ Responsiveness+ Quality+ Professionalism
crystalLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great team very family oriented company loved the people they're very chilled very helpful.

Mold remediationMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Rick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work Ryan, Tevin, Logan and Damascus.

Water damage-related mold removal
TrevorLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

If I could leave 0 stars I would. Had a slab leak and they came and soaked up the water fine. Cut out the carpet pad and dried it. Took about 5 days total to get the carpet and wall dry. All fine as expected. Carpet smelled meh so they tried to make it smell better after taking the equipment back. Told us 2 weeks…

Water damage-related cleanup & repairWater damage-related mold removal− Responsiveness− Quality
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shelby and Donny were on time,very careful and very professional.

Water damage-related mold removal+ Punctuality+ Professionalism
BobLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tevin & Matt were curtius,skillfull while in our home. Cleaned up before they left too. GOOD JOB GUYS !

Water damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Desiree1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently had a mold issue in my home and used Pro Clean for their services. From start to finish, I was impressed with their professionalism and efficiency. The team arrived on time and quickly got to work identifying and addressing the problem. They were thorough in their assessment and explained everything they…

Mold remediationWater damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Professionalism
cari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mold removal

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal+ Punctuality
Stephanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire team at ProClean did an amazing job! From assessing my damage, removing all the damaged items, cleaning and drying of walls and flooring, remediation of mold...everything was handled professionally and courteously. They respected my home as if it was their own!

Mold remediationWater damage-related cleanup & repairMold inspection+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ryjko is the Man. Always extremely responsive and eager to help you. Problem solver he is

Water damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Professionalism
Marguerite1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Pro Clean was the nicest and most professional business I’ve ever dealt with. Their workers were courteous, helpful and proficient. A big shoutout to Blake, Timmy and Marcus for your hard work and friendliness. You are the best!

Mold remediationWater damage-related cleanup & repairWater damage-related mold removal

Show more water damage-related mold removal reviews (31 more) →

Price

$324+17% vs typical commercial cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 49%Overpriced 5%Not sure 6%

Jobs customers hired them for

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