ProDetect Mold Inspection of Thousand Oaks logo

ProDetect Mold Inspection of Thousand Oaks

Home inspector · Simi Valley, CA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 126 home inspectorsPosition by Experts Score among all companies we track in this category. · better than 88%
5.0 ★★★★★ 232 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Nov 2026latest review

ProDetect Mold Inspection of Thousand Oaks at a glance

Customers with a 5.0 rating from 232 reviews describe the mold inspection service as punctual and easy to schedule. Reviewers highlight clear communication, noting that technical findings regarding moisture, ventilation, and drainage were explained without jargon or scare tactics. The detailed documentation and practical recommendations helped clients identify hidden water sources and make informed decisions about repairs. No common criticisms were identified in the provided excerpts, as all listed reviews were five stars.

  • Google rating: 5.0 out of 5 from 232 reviews (100% five-star).
  • Reviews on this page: 228 Google reviews (211 with written comments).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Home Inspector serving Simi Valley, California.

Data from Google, last updated November 1, 2026.

Score profile vs other home inspectors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction100Reliability100Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 100 (median 97)Momentum: 100 (median 100)
This companyHome Inspectors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ProDetect Mold Inspection of Thousand Oaks: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ProDetect Mold Inspection of Thousand Oaks: 100/100 on this factor. Category median: 97.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ProDetect Mold Inspection of Thousand Oaks: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
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Bar = this company · dark tick = category median.

Star ratings

228 Google reviews we collected

  • 5 stars228100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 211 written reviews

  • Praise17393%
  • Complaints137%

Topic share

How often each topic comes up in the written reviews

  • Communication5831%
  • Staff & attitude4524%
  • Quality & results3720%
  • Speed & response2413%
  • Honesty & trust137%
  • Would recommend53%
  • Price & value42%

What customers talk about

We read 211 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Everything was explained in a very approachable way.”
  • “The explanation about moisture readings and building materials was one of the most helpful parts of the experience.”
  • “The level of organization exceeded my expectations.”
    “The inspection gave us useful information before we started replacing the damaged finishes.”
  • “We were under a tight deadline and needed answers fast.”
    “They found moisture behind the cabinet from a slow leak.”
  • “The staff was polite, respectful, and very knowledgeable, which made the process comfortable and easy to trust.”
  • “Highly recommend their services.”
  • “The pricing felt reasonable for such a detailed inspection.”

People customers mention

  • Sampling 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Grant2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 hours ago★★★★★

I appreciated how the inspection considered water movement after heavy rainfall. The observations around drainage paths and lower exterior areas helped connect some indoor concerns with what was happening outside. It was a very useful perspective that we hadn't considered before.

BrooklynLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 13 hours ago★★★★★

The inspection of the laundry exhaust area was especially useful because the room often felt humid after doing several loads. The findings gave us a better understanding of how air movement can affect moisture levels. Everything was explained in a very approachable way.

Christina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

The explanation about moisture readings and building materials was one of the most helpful parts of the experience.

Chloe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

The information about humidity, ventilation, and moisture buildup was especially interesting. These factors are worth understanding when maintaining a healthy indoor environment.

Gavin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I liked the careful review of the bathroom floor edges because the concern was limited to one small section. Comparing nearby surfaces provided useful context. The findings helped us decide what should be monitored without overreacting.

Mateo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The evaluation around the attic access area was helpful because we had noticed a slight change in the ceiling below. The inspection checked the surrounding area carefully and gave us useful information about possible contributing conditions.

Photos

Customer reviews

5.0 ★★★★★ 232 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Grant Coleman2 reviewsTotal number of Google reviews Grant has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I appreciated how the inspection considered water movement after heavy rainfall. The observations around drainage paths and lower exterior areas helped connect some indoor concerns with what was happening outside. It was a very useful perspective that we hadn't considered before.

Brooklyn RiveraLocal Guide · 1 reviewTotal number of Google reviews Brooklyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The inspection of the laundry exhaust area was especially useful because the room often felt humid after doing several loads. The findings gave us a better understanding of how air movement can affect moisture levels. Everything was explained in a very approachable way.

Response from the owner · 10 hours ago

Thanks for telling us how useful the laundry exhaust inspection was, Brooklyn, since that room getting humid after a few loads is exactly the sort of thing that's hard to pin down on your own. We're glad the way we explained things made sense to you, and if you ever need us again, we're here.

Christina Evans1 reviewTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The explanation about moisture readings and building materials was one of the most helpful parts of the experience.

Response from the owner · 10 hours ago

Really glad that part helped you. Thanks for taking the time to write this up and let us know. It's good to hear the way we talked through the readings and building materials made sense to you. We hope your home stays dry and easy to live in.

Chloe Ellis2 reviewsTotal number of Google reviews Chloe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The information about humidity, ventilation, and moisture buildup was especially interesting. These factors are worth understanding when maintaining a healthy indoor environment.

Response from the owner · 10 hours ago

Chloe, humidity and airflow are the sort of thing most people don't think about until a wall starts looking off, so it's nice to hear the explanation landed with you. We're glad it was useful, and it sounds like those ideas were already on your mind at home. Thanks for taking the time to write this up.

Gavin Turner2 reviewsTotal number of Google reviews Gavin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I liked the careful review of the bathroom floor edges because the concern was limited to one small section. Comparing nearby surfaces provided useful context. The findings helped us decide what should be monitored without overreacting.

Response from the owner · 3 days ago

You took the time to write this up for us. It's good to hear that checking the surfaces around that one spot gave you a clear sense of what to keep an eye on and what didn't need worrying about.

Mateo Boyd2 reviewsTotal number of Google reviews Mateo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The evaluation around the attic access area was helpful because we had noticed a slight change in the ceiling below. The inspection checked the surrounding area carefully and gave us useful information about possible contributing conditions.

Response from the owner · a week ago

Mateo, the attic access area was the right place to look given that ceiling change you'd already spotted below it. Knowing what could be contributing to it is the kind of answer that makes a visit worth the time, and we're glad it gave you something real to work with.

Aaron Whitaker2 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The inspection around the bathroom plumbing wall was worthwhile because there had been a small leak in the past. The surrounding materials were reviewed carefully, and the findings helped us feel more confident about moving forward with cosmetic repairs.

Response from the owner · a week ago

Thank you for the review — we read every one, and we appreciate you taking the time.

Carter Collins2 reviewsTotal number of Google reviews Carter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The assessment around the lower cabinets was helpful after a dishwasher leak. We wanted to know whether the nearby flooring and wall materials appeared affected. The inspection gave us useful information before we started replacing the damaged finishes.

Response from the owner · a week ago

Carter, thanks for sharing this. Knowing what was going on behind those lower cabinets before you started tearing out finishes is exactly the kind of help we like to be able to give, and it was good to work with you on it.

Alexander CollinsLocal Guide · 2 reviewsTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The evaluation of the storage room was valuable because the area had been closed for a long period. The inspection helped us identify conditions worth watching before putting our belongings back inside. The findings were clear and easy to act on.

Response from the owner · 2 weeks ago

Thanks for the kind words about the storage room. It's easy to forget a space that's been shut up for a long stretch, so we're glad the visit gave you a clear picture before anything went back in. Our crew will be glad to hear the findings were easy to act on.

David Turner2 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was impressed by how carefully the technician documented what they found. Having that information afterward made it easier to remember specific details and discuss them with my family. The level of organization exceeded my expectations.

Response from the owner · 2 weeks ago

David, that means a lot to hear. Having something to sit down with your family and go over afterward is what we hope every visit leaves behind, so thanks for taking the time to write this.

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