I appreciated how the inspection considered water movement after heavy rainfall. The observations around drainage paths and lower exterior areas helped connect some indoor concerns with what was happening outside. It was a very useful perspective that we hadn't considered before.
ProDetect Mold Inspection of Thousand Oaks
ProDetect Mold Inspection of Thousand Oaks at a glance
Customers with a 5.0 rating from 232 reviews describe the mold inspection service as punctual and easy to schedule. Reviewers highlight clear communication, noting that technical findings regarding moisture, ventilation, and drainage were explained without jargon or scare tactics. The detailed documentation and practical recommendations helped clients identify hidden water sources and make informed decisions about repairs. No common criticisms were identified in the provided excerpts, as all listed reviews were five stars.
- Google rating: 5.0 out of 5 from 232 reviews (100% five-star).
- Reviews on this page: 228 Google reviews (211 with written comments).
- Owner responses: the business replied to 100% of reviews.
- Most recent review: November 1, 2026.
- Service: Home Inspector serving Simi Valley, California.
Data from Google, last updated November 1, 2026.
Score profile vs other home inspectors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Bar = this company · dark tick = category median.
Star ratings
228 Google reviews we collected
- 5 stars228100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 211 written reviews
- Praise17393%
- Complaints137%
Topic share
How often each topic comes up in the written reviews
- Communication5831%
- Staff & attitude4524%
- Quality & results3720%
- Speed & response2413%
- Honesty & trust137%
- Would recommend53%
- Price & value42%
What customers talk about
We read 211 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everything was explained in a very approachable way.”
“The explanation about moisture readings and building materials was one of the most helpful parts of the experience.”
“The level of organization exceeded my expectations.”
“The inspection gave us useful information before we started replacing the damaged finishes.”
“We were under a tight deadline and needed answers fast.”
“They found moisture behind the cabinet from a slow leak.”
“The staff was polite, respectful, and very knowledgeable, which made the process comfortable and easy to trust.”
“Highly recommend their services.”
“The pricing felt reasonable for such a detailed inspection.”
People customers mention
- Sampling 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
I appreciated how the inspection considered water movement after heavy rainfall. The observations around drainage paths and lower exterior areas helped connect some indoor concerns with what was happening outside. It was a very useful perspective that we hadn't considered before.
The inspection of the laundry exhaust area was especially useful because the room often felt humid after doing several loads. The findings gave us a better understanding of how air movement can affect moisture levels. Everything was explained in a very approachable way.
The explanation about moisture readings and building materials was one of the most helpful parts of the experience.
The information about humidity, ventilation, and moisture buildup was especially interesting. These factors are worth understanding when maintaining a healthy indoor environment.
I liked the careful review of the bathroom floor edges because the concern was limited to one small section. Comparing nearby surfaces provided useful context. The findings helped us decide what should be monitored without overreacting.
The evaluation around the attic access area was helpful because we had noticed a slight change in the ceiling below. The inspection checked the surrounding area carefully and gave us useful information about possible contributing conditions.
Photos
Customer reviews
5.0 ★★★★★ 232 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The inspection of the laundry exhaust area was especially useful because the room often felt humid after doing several loads. The findings gave us a better understanding of how air movement can affect moisture levels. Everything was explained in a very approachable way.
Thanks for telling us how useful the laundry exhaust inspection was, Brooklyn, since that room getting humid after a few loads is exactly the sort of thing that's hard to pin down on your own. We're glad the way we explained things made sense to you, and if you ever need us again, we're here.
The explanation about moisture readings and building materials was one of the most helpful parts of the experience.
Really glad that part helped you. Thanks for taking the time to write this up and let us know. It's good to hear the way we talked through the readings and building materials made sense to you. We hope your home stays dry and easy to live in.
The information about humidity, ventilation, and moisture buildup was especially interesting. These factors are worth understanding when maintaining a healthy indoor environment.
Chloe, humidity and airflow are the sort of thing most people don't think about until a wall starts looking off, so it's nice to hear the explanation landed with you. We're glad it was useful, and it sounds like those ideas were already on your mind at home. Thanks for taking the time to write this up.
I liked the careful review of the bathroom floor edges because the concern was limited to one small section. Comparing nearby surfaces provided useful context. The findings helped us decide what should be monitored without overreacting.
You took the time to write this up for us. It's good to hear that checking the surfaces around that one spot gave you a clear sense of what to keep an eye on and what didn't need worrying about.
The evaluation around the attic access area was helpful because we had noticed a slight change in the ceiling below. The inspection checked the surrounding area carefully and gave us useful information about possible contributing conditions.
Mateo, the attic access area was the right place to look given that ceiling change you'd already spotted below it. Knowing what could be contributing to it is the kind of answer that makes a visit worth the time, and we're glad it gave you something real to work with.
The inspection around the bathroom plumbing wall was worthwhile because there had been a small leak in the past. The surrounding materials were reviewed carefully, and the findings helped us feel more confident about moving forward with cosmetic repairs.
Thank you for the review — we read every one, and we appreciate you taking the time.
The assessment around the lower cabinets was helpful after a dishwasher leak. We wanted to know whether the nearby flooring and wall materials appeared affected. The inspection gave us useful information before we started replacing the damaged finishes.
Carter, thanks for sharing this. Knowing what was going on behind those lower cabinets before you started tearing out finishes is exactly the kind of help we like to be able to give, and it was good to work with you on it.
The evaluation of the storage room was valuable because the area had been closed for a long period. The inspection helped us identify conditions worth watching before putting our belongings back inside. The findings were clear and easy to act on.
Thanks for the kind words about the storage room. It's easy to forget a space that's been shut up for a long stretch, so we're glad the visit gave you a clear picture before anything went back in. Our crew will be glad to hear the findings were easy to act on.
I was impressed by how carefully the technician documented what they found. Having that information afterward made it easier to remember specific details and discuss them with my family. The level of organization exceeded my expectations.
David, that means a lot to hear. Having something to sit down with your family and go over afterward is what we hope every visit leaves behind, so thanks for taking the time to write this.
Business details
- Phone: (805) 269-9870
- Website: prodetectmold.com
- Service area: Simi Valley, CA