Home inspector · Glendale, CA · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 116 mold inspectorsiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★204 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate this Glendale mold inspection service five stars based on 204 reviews, noting that the owner responds to all feedback. Customers frequently highlight clear communication, punctual scheduling, and detailed reports that explain moisture findings in plain language without unnecessary urgency. Inspections are often conducted before renovations or to investigate odors and leaks, with clients valuing the thorough documentation and helpful answers to specific questions. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 204 reviews (100% five-star).
Reviews on this page: 205 Google reviews (202 with written comments).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
This companyMold Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ProDetect Mold Inspection of Tujunga: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ProDetect Mold Inspection of Tujunga: 100/100 on this factor. Category median: 93.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ProDetect Mold Inspection of Tujunga: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 72.–
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Bar = this company · dark tick = category median.
Star ratings
205 Google reviews we collected
5.0of 5
5 stars205100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 202 written reviews
96%praise
Praise13596%
Complaints54%
Topic share
How often each topic comes up in the written reviews
7topics
Communication4331%
Staff & attitude3324%
Quality & results2619%
Speed & response2014%
Honesty & trust118%
Would recommend64%
Price & value11%
What customers talk about
We read 202 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Having someone explain the findings in plain language was a huge relief.”
“We had several questions before scheduling and received helpful answers right away.”
“The indoor environmental check was a great experience.”
“They scheduled me quickly and worked around my availability.”
“They checked underneath and found a slow leak from the dishwasher line.”
“Everything was explained clearly and honestly throughout the process.”
“I truly appreciate their dedication to quality service and would gladly recommend them to others.”
“Walked me through pricing and everything.”
People customers mention
Sampling3 reviews
Detection3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
BBrittany2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
The indoor environmental check was a great experience. We had several questions and the technician answered every one without rushing. It was refreshing to deal with someone who focused on helping rather than selling.
ZZoey2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
The inspection findings were presented clearly, making it easier to understand which concerns deserved attention.
WWyatt2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I appreciated the detailed inspection before a renovation. Having a current record of moisture-related conditions gave us a much better starting point. It also made it easier to compare the property again once the work was complete.
NNicholas2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I appreciated the attention given to the floor-wall junction in the basement. The area was checked for differences in moisture conditions, and the findings helped us understand where future monitoring would be most useful.
DDanielleLocal Guide · 2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The inspection was particularly valuable because the property had a long history of moisture concerns. The current evaluation helped separate old evidence from newer observations. Having that distinction documented made future decisions much easier.
VVictoria2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The inspection was useful before replacing insulation in one section of the property. We wanted to make sure there weren't underlying moisture concerns first. Having the area evaluated helped us make a better-informed decision about the renovation.
The indoor environmental check was a great experience. We had several questions and the technician answered every one without rushing. It was refreshing to deal with someone who focused on helping rather than selling.
Response from the owner · 19 hours ago
You had plenty of questions, and we were happy to answer every one of them, Brittany. Thanks for taking the time to share your experience, and we wish you the best as you move forward.
Z
Zoey Harrison2 reviewsiTotal number of Google reviews Zoey has written across all businesses on Google Maps, not just this one.
The inspection findings were presented clearly, making it easier to understand which concerns deserved attention.
Response from the owner · 3 days ago
You made a smart call deciding which concerns to tackle first, and it's good to hear the findings gave you a clear place to start. Thanks for the kind words, Zoey, and we wish you smooth sailing with the next steps.
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Wyatt Phillips2 reviewsiTotal number of Google reviews Wyatt has written across all businesses on Google Maps, not just this one.
I appreciated the detailed inspection before a renovation. Having a current record of moisture-related conditions gave us a much better starting point. It also made it easier to compare the property again once the work was complete.
Response from the owner · 6 days ago
Glad the pre-renovation inspection gave you a solid starting point, and that the record made it easier to check the place again once the work was done. A before-and-after comparison is exactly the kind of thing that helps when you're trying to know what changed. Thanks for taking the time to share how it went, and good luck with the rest of the project.
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Nicholas Grant2 reviewsiTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
I appreciated the attention given to the floor-wall junction in the basement. The area was checked for differences in moisture conditions, and the findings helped us understand where future monitoring would be most useful.
Response from the owner · 2 weeks ago
Nicholas, thanks for pointing out the basement, since that's a spot a lot of people overlook. The crew checked where the floor meets the wall, and it's helpful to know which area to keep an eye on going forward. If you ever want that spot looked at again, or anything else in the house needs checking, just reach out and we'll come back out.
D
Danielle LawsonLocal Guide · 2 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
The inspection was particularly valuable because the property had a long history of moisture concerns. The current evaluation helped separate old evidence from newer observations. Having that distinction documented made future decisions much easier.
Response from the owner · 2 weeks ago
You had us look at a property with a long moisture history rather than guessing at it, and that was a sound call. Thanks for sharing this, and we're glad it gives you something solid to work from as you plan what comes next.
V
Victoria Powell2 reviewsiTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
The inspection was useful before replacing insulation in one section of the property. We wanted to make sure there weren't underlying moisture concerns first. Having the area evaluated helped us make a better-informed decision about the renovation.
Response from the owner · 2 weeks ago
Victoria, glad the visit gave you the answer you needed before the insulation work started. Knowing where things stood with moisture first is what let you plan the renovation with confidence, and we're happy it helped. Thanks for taking the time to write this up.
J
Justin Reed2 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
I liked the review of the HVAC closet because there were several different components close together. The surrounding conditions were checked carefully, and the explanation helped us understand how condensation and ventilation can influence that type of space.
Response from the owner · 2 weeks ago
Crowded HVAC closets are never simple spaces. It means a lot that the condensation and airflow side of things came through clearly enough to make sense of it. Thanks for sharing this, Justin, and for letting us know what stood out to you.
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Noah Reed2 reviewsiTotal number of Google reviews Noah has written across all businesses on Google Maps, not just this one.
I appreciated how the technician respected our schedule while still taking the necessary time. There was no unnecessary waiting around, but they also didn't make us feel rushed. That balance was handled extremely well.
Response from the owner · 2 weeks ago
Noah, that balance you describe is the part we try hardest to get right, so it means a lot to hear it landed the way it should. Thanks for taking the time to write this up, and we're glad the visit worked with your schedule.
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Nicholas Cooper1 reviewiTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Our main goal was simply to have peace of mind, and that's exactly what we gained. The technician was thorough without being alarmist. I left the appointment feeling informed and considerably less anxious.
Response from the owner · 2 weeks ago
Nicholas, you're the one who picked up the phone and let us into your home, and it sounds like that step paid off the way you hoped. Walking in with a lot on your mind and leaving with a clearer head is a good feeling, and we're glad you got there. Thanks for taking the time to write this up.
C
Ciara PulidoLocal Guide · 12 reviewsiTotal number of Google reviews Ciara has written across all businesses on Google Maps, not just this one.
Very professional, kind and thorough. Walked me through pricing and everything. They scheduled me quickly and worked around my availability. The inspector was very kind and respectful as well!
Price assessment: Not sure
Response from the owner · 3 weeks ago
Ciara, we're happy the scheduling came together quickly around your availability and that the pricing made sense before anything started. Thanks for the kind words about the inspector too, and we hope the rest of your week goes smoothly.
