Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts
Google reviewers rate ProDetect Mold Inspection of West Hills five stars based on 227 reviews, with the owner responding to all feedback. Customers frequently cite clear communication, detailed observations, and helpful explanations regarding moisture sources, HVAC systems, and attic areas. The service is described as thorough, organized, and useful for identifying specific issues like leaks or odors in various property types. No recurring criticisms are evident in the provided excerpts, which consistently highlight the clarity of reports and the professional nature of the inspections.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Bar = this company · dark tick = category median.
222 Google reviews we collected
Phrases our text analysis found in 211 written reviews
How often each topic comes up in the written reviews
We read 211 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The inspection helped explain why identifying the source of moisture matters.”
“The assessment around the basement electrical wall was helpful because there had been some staining nearby.”
“We never felt pressured into making a quick decision.”
“They checked below the surface and found moisture from a slow leak.”
“The inspection of the crawlspace was thorough despite the limited access.”
“The basement smelled fine most of the year, then suddenly terrible after a few rainy days 🌧️.”
“I appreciated the honest communication and the straightforward recommendations.”
“I highly recommend them ‘”
“The $275 mold test was reasonably priced and included lab analysis.”
praise complaint · found by our text analysis, Google review wording unchanged.
The review of the roof sheathing was reassuring after we had dealt with an exterior repair. We wanted to know whether any moisture concerns remained in the attic area. The observations were documented clearly and gave us a useful reference for future checks.
The inspection was useful for a rental property where a tenant had mentioned a recurring odor. The findings helped separate the complaint from assumptions and gave us areas to monitor. I appreciated having clear information before deciding what repairs were actually necessary.
The information about testing indoor air for mold spores was especially interesting.
I wanted to investigate a possible leak-related moisture problem. The inspection helped explain why identifying the source of moisture matters.
The inspection around the HVAC drain pan gave us useful information about a small recurring water spot. The area was reviewed carefully, and the findings helped us understand what could be contributing. I appreciated the straightforward explanation.
The evaluation around the attic roofline was useful after we noticed a small change in the ceiling below. The surrounding areas were checked carefully, and the findings helped us understand whether there was any obvious connection.
5.0 ★★★★★ 227 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The review of the roof sheathing was reassuring after we had dealt with an exterior repair. We wanted to know whether any moisture concerns remained in the attic area. The observations were documented clearly and gave us a useful reference for future checks.
The inspection was useful for a rental property where a tenant had mentioned a recurring odor. The findings helped separate the complaint from assumptions and gave us areas to monitor. I appreciated having clear information before deciding what repairs were actually necessary.
Sorry about the tenant headaches, that's never fun. Happy we could sort out that odor question for you, Audrey, so the repairs you decide on are the ones that matter. Thanks for writing this, and best of luck with the tenant and the property.
The information about testing indoor air for mold spores was especially interesting.
That's a topic we love talking about. Glad the air testing side of things caught your attention, and if you ever want to revisit anything about the air in your home, we're here to talk it through.
I wanted to investigate a possible leak-related moisture problem. The inspection helped explain why identifying the source of moisture matters.
You came in wanting to get to the bottom of a possible leak. Emma, it's good to hear the findings made it clear why tracking down where the moisture is coming from matters so much.
The inspection around the HVAC drain pan gave us useful information about a small recurring water spot. The area was reviewed carefully, and the findings helped us understand what could be contributing. I appreciated the straightforward explanation.
Good to know the water spot finally made sense. Thanks for taking the time to write about the drain pan and what might be feeding that spot. We hope the area stays dry and quiet from here on, Derek.
The evaluation around the attic roofline was useful after we noticed a small change in the ceiling below. The surrounding areas were checked carefully, and the findings helped us understand whether there was any obvious connection.
Glad that little ceiling change got looked at. Acting on it when you did was the right move, Dylan, and we're glad the roofline check gave you a clearer answer.
I liked the inspection of the exterior wall below the gutter line. We had noticed some moisture inside near that location, and checking the outside conditions provided useful context. The findings helped us understand where future maintenance might be needed.
Thank you for the review — we read every one, and we appreciate you taking the time.
The assessment around the basement electrical wall was helpful because there had been some staining nearby. The inspection carefully considered the surrounding surfaces and possible moisture sources. I appreciated the detailed observations and clear communication.
Thanks for taking the time to write this, Ryan. Knowing the staining near the basement electrical wall was on your mind and that the surrounding surfaces and possible moisture sources got a real look is exactly the kind of detail we like to hear back about. We're glad the observations and the way we explained them were easy to follow.
We had recently moved into the neighborhood and were still learning about our new house. Having a professional walk us through some of the property's concerns was extremely helpful. The technician was friendly and never made us feel uninformed.
New house, new neighborhood, plenty to learn. Eli, it's good to know we could be useful with the concerns at your place just as you were settling in, and that our tech made the whole thing easy to follow.
The inspection of the crawlspace was thorough despite the limited access. Areas around the vapor barrier and supporting structure were reviewed carefully. I appreciated that the evaluation didn't overlook the less convenient parts of the property.
You noticed that we didn't skip the awkward spots in that crawlspace, and those are rarely pleasant to be in, so it's good to know the tight access didn't stop us from getting to the vapor barrier and the framing. Working around limited room is just part of the territory, and it's nice to hear it came through for you. Thanks for taking the time to say so, and we're glad the hard-to-reach areas got the same attention as the easy ones, Jaxon.
Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts
