How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCOREProfessional Appliance Repair
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 98 appliance repair · 5.0★ from 95 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Reviews for your job
Customers hired Professional Appliance Repair for 8 kinds of job.
Professional Appliance Repair for refrigerator/freezer repair
Clear ✕All 21 Google reviews tagged “Refrigerator/freezer repair” · showing 20
Joe was knowledgeable, personable and professional. A very competent technician. I would highly recommend professional appliance for all your appliance needs!
We love this company, we have used them several times and they're always honest and quick with service and diagnostics. We have had refrigerators, ovens and multiple ice machines worked on by this crew and have always been super happy with the service! Big thanks to Joe for making sure we're ready for Thanksgiving!
Joe at Professional Appliance Repair provided outstanding service! He was prompt, professional, and extremely knowledgeable about the product. We have a built in subzero fridge that was flooding our floor. He took the time to answer questions and demonstrated a great understanding of what he was doing. His…
Excellent service!
Joe is THE BEST! He facilitated a warranty repair on our SubZero fridge, and we also used him for a Wolf oven issue. Such a pro. Our go-to for sure. Easy to schedule with the office, and always great communication and on-time for appts.
Communication was outstanding. Joe kept my counters protected with thick pads and took the time to explain the problem and was honest about the cost up front. I will be calling again when the need arises.
Joe was amazing! Unbelievably helpful! Helped educate me on my new appliances! Exceeded my expectations! Above and beyond!
I called Professional Appliance Repair about a refrigerator leak. Joe came out and diagnosed the problem immediately and had it fixed in less than an hour. Joe was very knowledgeable and thorough. We will definitely use them again for any future repairs.
Joe & RJ were excellent…very courteous and knowledgeable. Will definitely use again.
We have a 30 year old SubZero that required repair for the ice maker. Royce and Joe repaired our freezer issue and as fate would have it, our refrigerator thermostat went out a week later. We were so happy as our refrigerator was repaired the same day as we called. We have used Professional Appliance Repair for our…
Royce did an excellent job with our repair. He was honest, showed up on time, and communicated clearly throughout the process. This is the second time we have used them for repairs, and both experiences have been great. It’s hard to find people who are reliable and trustworthy these days, and Royce definitely is. I…
After the 2026 Freeze in Nashville we had to have our refrigerator serviced. I called the manufacturer and they set up our appointment with Professional Appliance Repair and I want to recommend Royce to everyone !! Royce and his staff have been amazing, knowledgeable, professional and most of all caring!! I am so…
Incredible service and professionalism. If you have an issue with an appliance, call these guys first! You will be glad you did.
Royce has worked on many projects for us over the years. He is reliable, honest and very professional.
Royce is probably the most professional man you will ever meet. So thorough, knowledgeable, and kind.
Extremely pleasant working with Royce and having him bring us along the trip of diagnosing the problem with our wine refrigerator and what would probably be the warranty service options. Timely, easy natured, communicative - very professional!
Royce fixed our fridge the day after we called him, talked us through the issues we were having and the decision of whether to repair or replace, and also fixed our fridge’s alignment at no extra cost. The cost ended up being less that what he originally estimated. Overall, very prompt and professional service.
Prompt, Professional and easy to work with. The best appliance repair in the Nashville area.
Royce is absolutely the best!! He is prompt, professional, efficient and a great guy.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 21 | $132–$440 |
| Dishwasher repair | 9 | $119–$377 |
| Washing machine repair | 8 | $126–$371 |
| Stove, cooktop & oven repair | 6 | $132–$421 |
| Dryer repair | 6 | $176–$359 |
| Household appliance installation | 5 | — |
| Washer/dryer repair | 4 | $126–$340 |
| Oven repair | 4 | $153–$427 |
