Pest control service · Redding, CA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty59−4.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 56 radon testing servicesiPosition by Experts Score among all companies we track in this category. · better than 13%
4.9★★★★★181 Google reviews · 23 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
$146typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Professional Exterminators of Redding 4.9 out of 5 based on 181 reviews, noting the owner responds to 91% of feedback. Customers frequently praise the team for punctual same-day service, clear communication regarding treatment details, and fair pricing for handling ants, rodents, and other pests. Recurring themes highlight thorough inspections and effective results. However, low-star reviews criticize a missed inspection that failed to identify significant termite damage and a lack of callback after an initial inquiry.
Google rating: 4.9 out of 5 from 181 reviews (97% five-star).
Reviews on this page: 181 Google reviews (161 with written comments, 1 with photos).
Owner responses: the business replied to 91% of reviews.
Most recent review: October 9, 2026.
Service: Radon Testing Service serving Redding, California.
Data from Google, last updated October 26, 2026.
Score profile vs other radon testing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyRadon Testing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Professional Exterminators of Redding: 90/100 on this factor. Category median: 95.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Professional Exterminators of Redding: 91/100 on this factor. Category median: 95.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Professional Exterminators of Redding: 59/100 on this factor. Category median: 98.C
59
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Professional Exterminators of Redding: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Professional Exterminators of Redding: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Professional Exterminators of Redding: 73/100 on this factor. Category median: 82.B
73
Bar = this company · dark tick = category median.
Star ratings
181 Google reviews we collected
4.9of 5
5 stars17697%
4 stars00%
3 stars00%
2 stars00%
1 star53%
Praise vs complaints
Phrases our text analysis found in 161 written reviews
98%praise
Praise33898%
Complaints72%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price433%
Reasonable867%
Overpriced00%
Not sure00%
$1460% vs typical radon testing services
Middle half of what 6 customers paid ($55–$335) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11734%
Quality & results7321%
Speed & response5215%
Would recommend4413%
Communication309%
Price & value185%
Honesty & trust113%
What customers talk about
We read 161 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our Technician Mike has been very professional while working with us.”
“Thank you Kenny for your continued outstanding service to our home.”
“Upon move-in to our new home, we had a terrible ant infestation, and he completely took care of it.”
“Again, Kenny came the same day we reported ground hornets in our yard and took care of them quickly and promptly.”
“I highly recommend this company for their professionalism, efficiency, and tenacity in helping their clients.”
“He has been communicative as needed and has been courteous to work around our particular needs.”
“However, I am very thankful we came across the Professional Exterminators because we truly get amazing service at a reasonable price!”
“Dave is super reliable and came to our rescue right away!”
People customers mention
Dave23 reviews
Mike6 reviews
Drew6 reviews
Ryan5 reviews
Silva5 reviews
Cody4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Professional Exterminators of Redding for 8 kinds of job. Pick one to see what they paid and said.
William2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Our Technician Mike has been very professional while working with us. He has been communicative as needed and has been courteous to work around our particular needs. I would highly recommend him and Pro. Extreminators in general.
Paid $200+Reasonable priceRodent extermination
Susan13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Thank you so much Cody for coming right over to bring me some charcoal bags. I hope they help with the foul odor that rodents leave behind. Thank you for placing as well.
Paid $200+Reasonable priceRodent extermination
D1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Zach is the complete professional. Always goes above and beyond. This is the second residence he’s provided services for me. Won’t call anyone else. Not sure what he’s paid but I’m sure it’s not enough!
Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Greg14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Isabel always does a fantastic job with our property and as a result, we have no pests invading our living spaces. Thank you Isabel and Professional Exterminators!
Paid $40–60Great priceGeneral pest inspection
TheresaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
We recently completed a new landscape plan with drip irrigation system and noticed specific plants were dying. Thankfully, Professional Exterminator of Redding was able to diagnose the problem and catch the culprit! Both Cody and Mike provided exceptional service, communicating effectively throughout the entire…
Paid $200+Reasonable priceRodent extermination
John11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
I really appreciate Ryan. Great guy, very professional and explains products being used very well.
Paid $60–80Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Our Technician Mike has been very professional while working with us. He has been communicative as needed and has been courteous to work around our particular needs. I would highly recommend him and Pro. Extreminators in general.
Price assessment: Reasonable price
Price: $200+
Services: Rodent extermination
Pest type: Rodents
Matthew ShumanLocal Guide · 12 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Again, Kenny came the same day we reported ground hornets in our yard and took care of them quickly and promptly. Thank you Kenny for your continued outstanding service to our home.
Services: Hornet & wasp extermination
Response from the owner · a year ago
Thank you Matthew for the 5 star review! We're so glad to have Adam on our team. He is great at what he does and has a lot of experience. We appreciate you and we look forward to continuing to provide you excellent service!
Sandie BautistaLocal Guide · 10 reviewsiTotal number of Google reviews Sandie has written across all businesses on Google Maps, not just this one.
Rockstar! I am thoroughly satisfied with the service that Stephanie provided. She took the time to explain what we might be up against as well as the best way to treat the problem. She heard my concern. She took some time to treat both the inside of the house and the outside and then came back in to explain to me what she had done and why. Thank you, Stephanie!
Services: Ant extermination
Pest type: Ants
Response from the owner · 2 years ago
Wow Sandie this is GREAT news! Glad Ryan got rid of those ants for you. We believe in helping educate our customers on the pest problems and solutions. Ryan is an excellent technician and he and our team will be thrilled to see this 5 star review you left! Thank you so much for taking the time to write it :)
Rosie Bley1 reviewiTotal number of Google reviews Rosie has written across all businesses on Google Maps, not just this one.
Awesome folks! They know ants and are very responsive.
We seemed to be located on or near multiple ant colonies and when one was cleared, others took over. Professional Exterminators beat them down and we are very happy with their work.
Nice courteous staff too! Gale was especially helpful.
Response from the owner · a month ago
Rosie, we love hearing that the ant battle has finally turned in your favor! Thank you for trusting Professional Exterminators to keep at it and get you successful results. We value our team members and we’ll be sure to share your kind words with them. We truly appreciate the 5-star review and are grateful to have you as a customer!
Susan13 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Thank you so much Cody for coming right over to bring me some charcoal bags. I hope they help with the foul odor that rodents leave behind. Thank you for placing as well.
Price assessment: Reasonable price
Price: $200+
Services: Rodent extermination
Response from the owner · 5 months ago
Thank you, Susan, for the 5 Star review! We really appreciate you putting your trust in us and giving us the opportunity to help! It means a lot to hear that our reviews helped you feel confident in choosing our team. We’re glad Kenny delivered the level of service you were hoping for—he always goes above and beyond for our customers. Thanks again for choosing us and for taking the time to share your experience!
SunShyne P.Local Guide · 160 reviewsiTotal number of Google reviews SunShyne has written across all businesses on Google Maps, not just this one.
I have had a couple exterminators over, but they were too pricy and I didn't care for their service deals. However, I am very thankful we came across the Professional Exterminators because we truly get amazing service at a reasonable price! Our technician Ryan always provides exceptional service! He always explains what he's doing and why, and because of his excellent customer service and attention to detail: my 5 year old son wants to be an exterminator when he grows up! I hope our services never change to another exterminator or technician!
Thank you Ryan!
Price assessment: Reasonable price
Services: Hornet & wasp extermination, Rodent extermination, Spider extermination, General pest inspection, Cockroach extermination, Ant extermination
Response from the owner · 2 months ago
SunShyne, what a wonderful 5 Star review! We’re so glad you found Professional Exterminators and have been happy with the service and value you receive. Ryan is a valued member of our team, and it’s great to hear how much you appreciate the time he takes to explain everything and his attention to detail. And your 5-year-old wanting to be an exterminator when he grows up may be one of the best compliments we’ve heard! We truly appreciate your trust and are grateful to have you as a customer!
Niki Hayes5 reviewsiTotal number of Google reviews Niki has written across all businesses on Google Maps, not just this one.
5 star for sure! Their technician Jon is fabulous. He is responsive when I contact him with a bug issue outside of our monthly service call. He is here same day or next day. We tried the other big guys, and after going thru a few technicians, we decided to try Profesh Exterminators. They don't make me feel like I'm a dirty person cus the ants found crumbs in my kitchen during the summer. Jon also kills really big black widows. Thank you!
Price assessment: Reasonable price
Services: Hornet & wasp extermination, General pest inspection, Ant extermination
Response from the owner · 3 months ago
Thank you Niki for taking the time to leave such a wonderful 5-star review! It means a lot to know you've felt well taken care of and supported whenever you've needed us. Jon is a valued member of our team, and we'll be sure to share your kind words with him. We're grateful you chose Professional Exterminators and truly appreciate your trust and support!
Lorraine Pike11 reviewsiTotal number of Google reviews Lorraine has written across all businesses on Google Maps, not just this one.
Lorraine, thank you for taking the time to leave a 5-star review! We truly appreciate you choosing Professional Exterminators of Redding. It's wonderful to know our team delivered the experience you were hoping for. That's exactly what we strive for every day. We're grateful to have you as a customer!
D P1 reviewiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Zach is the complete professional. Always goes above and beyond. This is the second residence he’s provided services for me. Won’t call anyone else. Not sure what he’s paid but I’m sure it’s not enough!
Price assessment: Reasonable price
Price: $40–60
Services: Hornet & wasp extermination, Spider extermination, General pest inspection, Cockroach extermination, Bug & insect extermination, Ant extermination, Service not listed
Response from the owner · 3 months ago
Thank you for your continued trust in us and the 5 star review! It means a lot that you've chosen Professional Exterminators for two of your homes. We're glad to hear Zach has consistently provided the level of service you've come to expect. We'll be sure to pass along your kind words to him—they'll mean a lot. We truly appreciate your loyalty and support!
Brian Gillam6 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Dependable and reliable. aside from the absence of critters, barley knew they were there.
Price assessment: Great price
Services: Bug & insect extermination
Response from the owner · 3 months ago
Brian, thanks so much for taking the time to leave us a 5 star review! We love hearing that we were able to take care of the pests without disrupting your day. That's exactly the kind of service we strive to provide. We truly appreciate your trust in our team and are grateful you chose Professional Exterminators!